They are great people alway listen they are one of the best doctors I have ever been to. If you…read morewant a good doctor come here. They are great from the first one you made at the desk to all the way back to the doctor.

Not to brag, I suffer a major trauma four five years ago and spent two months in a coma and then a…read morelong time in a hospital in rehab and met a lot of different doctors and nurses. so my experience level with them maybe a little bit more than most people require hahaha. I've had a neurologist, a cardiologist an orthopedist, a Thoracic Surgeons and just about any other kind of doctor you could imagine work on me. but I never ever ever realized the true value of a nurse until I spent all that time in the hospital. I had the great privilege of being a friend of one of the most respected Thoracic Surgeons in the country, dr. Joseph Wilson, in Palm Springs California. And dr. Wilson told me if I truly wanted to know what the best thing to do was, just ask the nurses that took care of the patients after the doctor got done working on them? What an interesting concept coming from a doctor, it may be one of the reasons he is so highly respected! What does this have to do with Johnson City Family Physicians? When I decided to leave California and the comfort of all my knowing doctors in that area I came to Johnson City and found out that sometimes that care is not always the same or the care allowed is not always the same in different states. So after a few failed attempt to find a family physician here in Tennessee, something led me, for those of you that believe in God you'll know what I mean for those of you who don't let's just call it a very interesting set of circumstances. I made an appointment with a nurse practitioner? That is a person who started out in the medical field to provide the care and compassion that a nurse does and then through their own personal desire went back to school and got a master's in order to be able to prescribe and care for patients just like a doctor does. So you get the care and compassion of a nurse send it in with the capabilities of a doctor, and I can assure you did some doctors aren't really that interested in your personal being? I know that sounds funny but if you would like me to share instances out of the hospital with you I will. So went to the office and I should have known right when the nurse came out to get me, her name was Doris Hardin, and my aunt Doris was married to my Uncle Joe and brought me to Great cousins and I used to work with a gentleman named Denning Hardin, who always made me laugh because he said there is no ding in Hardin hahaha and then the nurse practitioner Doctor Pat Gibson came in, and it was my aunt passed who offered to adopt me from my mom because my mom was only 17 years old when I was born set my mom chose to come to California and live with her sister on Gibson Road in Woodland Cprovideralifornia! So the words and the word Gibson were both big parts of my life before I even got here and I mean a lot to me and fortunately they mean far more to me now than they used to because I have found a caring considerate understanding and a dog loving oh, and it was a dog's love and push that actually got me back walking again so, well, I would have given Dr Gibson 20 Stars but that would have been a couple hundred too short? Or maybe thousands?

The Dr. Lawson and the medical staff have all been great here. The check-in is quick and painless…read more(check in online or in-person). The administrative staff were helpful as well. I've been here for my son's school physical and for a case of strep throat and they had us taken care of in no time. Definitely check out Boones Creek Urgent Care as an easy alternative to JCMC.

Was forced to drive 22 miles to the only available location open on a Saturday to get a Covid test…read more When asked, I explained that the complex in which I lived had a couple of reported Covid deaths in the past two weeks. I was asked If I planned any air travel, to which I truthfully said "yes." "In that case, it will cost $120" "Why?" I asked. Because you admitted to needing it for travel and your insurance won't cover it. "Bit why so expensive?" "It is what it is." I was told. When I had to again get a pre-flight test prior to my return, I was charged $34 in Paris, which is a VERY expensive city for any services. My issue is the exorbitant charge of FOUR TIMES the International fee by a local service, which one would expect to be more reasonable. Capitalizing on an epidemic I suppose is par for the course for today's medical community, in my opinion.

GREAT "walk-in" clinic. (My experience was about six months ago, after a fall on some stairs.)…read more I have had my share of bad experiences with this type of place. (With no insurance, my choices are limited.) The staff is efficient. I was QUITE impressed with the DOCTOR who attended to me. (NOT a "PA," as in some clinics. An actual doctor.) He spent about 20 minutes with me initially, explaining everything. After an x-ray, he spend ANOTHER 20 minutes. In most of these places, they make the nurse do everything, and the doctor whips in-and-out within five minutes. I was also provided with a VERY detailed report - three full pages, with all of his observations, recommendations, etc. I would definitely go again. Granted, it is not cheap. But if you do not have a primary care physician, it is quite handy.

I find the doctors, nurses, lab techs, and secretaries to be knowledgeable, professional, and very…read morekind. I have been a patient since I moved to this area in 2008, and they have been outstanding this whole time. In those 17 years, I have experienced a number of challenging health conditions; SOFHA has helped me navigate these every step of the way, and with expertise. I'm speaking primarily of my primary GP, Dr. Merrifield, and her staff, but I am also impressed by the superior service provided by the walk-in clinic and at the mammogram center. I plan to be a patient for years to come and have proudly (and will proudly) recommend SOFHA to friends and family.

Dr. Emery at JCIM is with a doubt the best PCP I have had in my seven decades of life and I've had…read moresome good ones. He really cares about his patients and is tireless in doing the right thing for them. i can't say enough about the positive impact he has had on my well being. Staff is great as well. Things flow well and staff is both friendly and helpful.

Abigail Abram has been my primary care provider for a few years now. I actually drive just over…read morefour hours to see her because she is such an exceptional provider. She's always thorough and responsive. She is very personable and spends time trying to get to know her patients.

Where everyone knows your name. Where you feel like a person and not a number. Where the doctor…read moreactually cares and would call you at home if it was an urgen issue. I cannotsay enough good things about this place. Waiting time is always minimal, and that is a luxery! Alway a good place.

Very caring. The office is very clean. Professional staff. You can see the type of staff you are…read moretalking to, RN, MD or LPN. No "guess and by golly techs", that may or may not have had any training so they can be paid in peanuts.

I called billing and requested the UB-04 and HCFA-1500 documents for my bill multiple times. I was…read moretold every time that it would take up to 3 weeks to receive it. While I was intending on paying my bill, as I always pay all of my bills, and while still in communication with billing over this matter, they sent me to collections. They apologized for the inconvenience, apparently it was too inconvenient for them to look at my pay history or give me a call or tell me this when I called. This is neither inconvenient or unfortunate, this is part of the bigger problem with healthcare in the U.S. today...the gatekeepers are holding us hostage, no wonder ChatGPT has become our new Primary and UGL's our new pharmacy.

Giving you guys a star just one is being generous your billing dept is ridiculous! I don't know…read morewhat a guarantor number is and you don't do anything to explain it. You leave me hanging on home. You leave people hanging on hold for a long time with no call back Your administrative processes are ridiculous and need to be more organized

The care I received here moved me more than I expected. It wasn't just competent -- it was human,…read morecompassionate in a way you can feel in your bones. Dr. Thatcher isn't just practicing medicine; he's serving, with a sincerity you don't see often anymore.And I say that as someone who has spent years interpreting across five states, walking into clinics, hospitals, ERs -- seeing every kind of provider, every kind of attitude. You learn quickly who's real and who's just clocking in.Finding someone who still treats people with heart, patience, and purpose? That felt like a blessing. I'm genuinely grateful I found a true one.

Patient oriented! Above average care , I would definitely recommend these folks ! A talented group…read moreof health care professionals

really recommend them she actually listened to me and the staff was so kind…read more Hope to be one of the testimony's for them.

Very friendly and curtious staff. Doctor Nave was very polite. She demonstrated excellent…read morecommunication skills and patients explaining to me my condition. I have seen others in the practice and have to highly recomend Pinnacle Family Medicine to anyone in the Tri-Cities area that is looking not only for a good physician but a good group of doctors.