I was impressed with Dr. Snead, he was very professional and good bedside manner. He cares about…read moreyour health. But the most impressive is his prayers with you for your health. I would recommend him to my family and friends. Staff was great!

LOVE THE STAFF AND DOCTOR.however i cannot ever get in touch with them about scheduling an…read moreappointment tried for days. being left on hold over 10 minutes each time i call for something quick. it took 2 months to get a birth control before cause the doctor kept sending the wrong prescription and wasn't returning my calls. very unprofessional

I am a previous patient of Dr. Tse, so when I found out she would be opening a new practice, it was…read morea no-brainer to go to her. This place is so homey and adorable, and the staff is warm and welcoming. Plus, Dr. Tse is incredibly thorough and encouraging. She did a surgical procedure for me a few years back and made the whole experience much less traumatic and nerve-wracking than it could have been. I'm lucky to have found her and will be sending all my friends here!

Dr Tse is the BEST GYN EVER! She makes you feel like the most important person in the world. She…read moreis the best listener and truly cares about her patients. She has helped me through so many medical issues, and she feels like a best friend, She gives the BEST hugs and has a smile that lights up the darkest room.

Terrible new staff!!! I really hope Dania the center director gets her staff to get it together…read morebecause WOW!!!! So rude. I walked in a was met with "What do you need?" No mam! I said hi how are you? Like what in the heck?

I have been going for a couple months so far. The staff is very friendly and knowledgeable. I am…read moreseeing results with my hormone treatment as well. My only concern is that sometimes when I go they say "you are taking x right" and I say -"you never told me to, so No". I feel like they should have a running list of things they have asked me to take and suggest new things as needed. The way they ask makes me feel like I should be doing something-yet no one ever said anything. Apts are always speedy and on time!

I had such a great experience here! Dr. Snell was very caring and put me at ease during my entire…read morepregnancy. When I wasn't able to see her the nurse practitioner was also great! I always tried to schedule my appts early so the wait was less hassle and that usually worked out best. I had to have a repeat c section and during my delivery day Dr. Snell made sure to answer any of my questions and I genuinely felt so cared for and like I was in such good hands with her in the room. I would deff recommend her to anyone. Also the office staff was always great to me.

Dr Snell is by far one of the most compassionate OB-GYN I have encountered. She listened to my…read moreconcerns and we came up with a solution to my problem together. I was satisfied with her explanation and I left feeling well informed. Her PA Regina is just as wonderful. I saw her first due to Dr Snell having an emergency surgery. The office stay was great and professional. Im not sure why there are so many negative reviews. I usually don't leave reviews but because of all the negative once I felt inclined to leave a current positive review because it is well deserved.

There is no doctor at First Keller Healthcare. Not figuratively--literally. The website shows a…read moredoctor with a grinning headshot, but that doctor does not exist in that building. Huan Nguyen, D.O. never appears at the Keller office. The staff confirmed this only after I insisted on scheduling with him directly. If you walk in and ask to see Dr. Nguyen, even for five seconds, you will discover the same thing: the "doctor's office" has no doctor. Bring friends. Make it a field trip. So what is there? An office manager (owner?) named Arturo, who behaves as though the basic duties of a clinic are personal inconveniences. In my case, he explained that they are very, very busy (unlike the rest of us, apparently) and that they "don't get paid to send referrals," as though referrals are favors rather than a basic component of patient care. In point of fact, their own nurse practitioner made the referral--which the staff then mishandled. Mistakes happen, but some mistakes actually need to be corrected. I had to return in person to make that clear. I'm sure it's a fantastic revenue-generating model: (1) acquire a doctor's name for the website; (2) rent an office and hire a few NPs; (3) market yourself as a physician-led clinic; (4) cash the insurance checks. Arturo is probably planning an early retirement. In Texas, this is perfectly legal. And it's a perfect snapshot of how broken healthcare has become here.

The providers here are great. I don't ever feel rushed through like I'm just a number in a quota…read more That's not to say they are perfect. There are small things that can be improved with the office staff, but overall I feel valued and well cared for here. They also speak many languages which is cool.

I'm not one to leave bad reviews but I'm quite frustrated with this company sonce they switched…read moreownership. I tried calling to get an appt several days in a row last month and sat on hold for 10+ minutes waiting on someone to answer my call - never was able to get a hold of anyone. So I decided to look for a new doctor elsewhere, and I've now been trying to get my full medical records sent to the new place, but again can't get anyone on the phone to fax them over. This experience over the past 2 months has been the poorest customer service I've ever experienced.

I am posting this for my wife. The obgyn doctor we went to for a few months gave the worst…read moreinformation for pregnancy. My wife was sick constantly from what they suggested and got a bacterial infection (BV) and they just brushed her off and said it's normal. We went to a birthing center and the midwifes gave us info that caused a complete 180° where she no longer has the infection, she is 100% and moving around like normal, AND her gestational diabetes was reversed with their advice. DO NOT GO HERE. Go to Fort Worth birthing center instead.

Outstanding care I use to see Dr Gagnon the best Doc ever! Be he retired:( however all the Docs…read morethere are amazing as well!o

I have been to Dr. Vaughn several times and would recommend him to anyone looking for a friendly,…read moreefficient women's health doctor. The nurses are wonderful and he's very open to what you want in terms of treatment and is easy to communicate with. They were quick processing my insurance and do reminder postcards when you are due for another appointment. The office is clean, quiet, and modern. Nothing I would change about my experience here.

Extremely Disappointed with My Visit…read more I had a very frustrating and concerning experience at this office. I arrived at 1:15 PM for an ultrasound, and despite my appointment with Dr. Hartman being scheduled for 1:45, I wasn't placed in a room until 2:45. A staff member came in and told me I needed to see the PA because the doctor was extremely behind. I clearly said I did not want to see the PA and was willing to wait for Dr. Hartman because I didn't have anything else to do that day. But when the doctor finally came in, she told me my appointment had already been reassigned to the PA completely ignoring what I had requested. When Dr. Hartman did see me, she admitted to getting only 2 hours of sleep over 3 days and said she almost didn't come in. She looked so exhausted that I was genuinely concerned about her ability to provide safe care. She was struggling to keep her eyes open. She hadn't reviewed my chart beforehand, glossed over my ultrasound results, and dismissed concerns about how my medication could be affecting my health because it wasn't "her department." I left feeling dismissed, unheard, and like my concerns weren't taken seriously especially since I'm not trying to conceive, which seems to impact how you're treated here. I was at the office for over three hours, and no one made an effort to notify me ahead of time about the significant delay. The lack of communication and coordination among staff was unacceptable. After my appointment on May 7th, I followed up when no clinical notes, after-visit summary, or ultrasound results were posted to MyChart within two days. I was told it could take "a few days," and that Dr. Hartman had only had two hours of sleep over three days, was post-call, and performing surgery the day after my visit. This is deeply concerning not only was I left without timely access to my records, but it also raises serious questions about how safe and sustainable it is for providers to be making medical decisions and performing surgery in such an exhausted state.

I love the nurses and staff but when asked if I could switch doctors they said I wasn't allowed! So…read moreI switched offices! I've never heard of not being able to change doctors especially when I only ever see my Nurse Practitioner Kara who I love and I've never actually met a doctor there!

I see Dr. Safely for BioTE hormone pellets, and he's also my GYN…read more I am thrilled that I found him, he listens attentively and answers any question I have. Dr. Safely is thorough, and looks at all aspects of my health - he monitors my hormone levels (both estrogen/testosterone and thyroid hormones). His staff is wonderful - they're always friendly and smiling. I have found him to be gentle, respectful and extremely professional, and I recommend him highly.

This is the most unprofessional doctor's office that I have ever encountered. They tell me on the…read moreday I arrive that the doctor is not taking new patients.