My children's school used this store for their school uniforms. Service was fast and nice. I didn't…read morestay long. They also had a clearance rack for shoes my son can use. The shoes are quite pricey but we will see how long they last. I did ask for a military discount. I did receive a discount which is always nice. I need to always ask. Stars 1 star service 1 star for experience 1 star for overall -facilities need to be up dated

Nice, family owned shoe store! My son doesn't require uniform shoes anymore, but we came back…read morebecause of the nice selection of good, black shoes. Friendly and helpful staff!!!!

The store overworked their employees. I am beginning to normally see one person working by…read morethemselves, which is not safe the stores clean at times. The way the stores run is not good.

They had the typified collection of shoes, but I was especially happy to see a good number of wide…read moreshoes. As one who can have a problem having a choice of shoes that fit, I was very appreciative to see that. Although I did not buy anything I was approached on a couple of occasions to see how I was doing. Customer interaction is very important! This store has only been open a very short while, but I like what I see. This will be my new go to place for Skechers!

If I was able to give this store 0 stars I would! I ordered a pair of Vans from offline…read more(Footlocker.com) and they were not available to ship from the warehouse. Instead Footlocker chains will send the order to the nearest physical store to fulfil the order. Someone at this store, which was confirmed by customer service, packaged a pair of used/worn/dirty and most likely returned pair of Vans to fulfil my order. First of all, why did anyone at your store even accept a worn pair of shoes for a refund or exchange. And if there is something in the Footlocker return policy that states, "it's okay to refund worn shoes" as an employee with common sense should have not placed them back in stock, but rather mark them as defective and get rid of them. The audacity for this employee to think it was okay to ship me or anybody else used shoes, that money was used to purchase them.

They never really have anything incredible here, just the basics. They did have tickets for a…read morerelease here...about two years ago. But I'm not really into the sneaker game anymore so maybe I just haven't been paying attention. The staff was always friendly though! They keep up with what's coming out and also can usually tell you where to get something specific you're looking for from the sneaker head groups around town. It sucks that their clothing selection is so limited, but I understand the location doesn't call for it. Rating system: 5 stars = I'll drive across town specifically for this, and rave to all my friends about it! 4 stars = Would recommend visiting. 3 stars = Average, acceptable, positive. 2 stars = You might be able to drag me here. 1 star = I will not be returning.

I've always had excellent service here. They do seem to cycle through employees frequently so…read moredon't expect to get to know someone - I'm sure those days are long gone. However, every time I go in and there's a new sales associate they are friendly and eager to assist in finding your size or something that fits your description - either in the store or in stock somewhere else. They are willing to ship items that aren't in the store at no extra charge. It's a type of style I like and for me is a bright spot in the North Star mall. I've always found their shoes to be comfortable from the very start and don't require any breaking in period. They stand behind their products too - I once bought a pair of shoes on sale, didn't wear them for a year and when I finally pulled them out of the closet to use they had a defect - they still took them back! Also had a sports jacket that after wearing it once I wasn't happy with the fit. I mentioned I was disappointed to a clerk a couple months later and they weren't able to return it for me but they did exchange it with a different size that was still in stock at another location - it was mailed to me at no additional charge. Not a big fan of their socks but if they're on sale I might pick up a few playful designs. Belts are great but never pay full price - it's an item that's pretty much guaranteed to go on sale. If you're looking for a deal be sure to check Rakuten (rakuten.com/r/SAFFOR60?eeid=28187) Click on in-store cash back, be sure to link your card. They usually have 3.5% but sometimes have 7% cash back.

I am writing this review because this review needs attention by Johnston&Murphy Shoes! I…read morefrequented Johnston&Murphy in early August 2020 (~Aug 07) to shop as I normally do. I am a passionate Johnston&Murphy Customer and have always had good experiences with them until recently! The pair of shoes I wanted to buy were not available in the store, Lacantera Shopping Mall, San Antonio, Texas! The associate stated, no problem, we can order them for you and mail them to your home no later than September 18th, 2020. Well, September 18, 2020 has passed and no word from Johnston&Murphy! Finally, I called the 800 number today, September 21, and they stated the following: First they said they had some proof of payment issues, well, that's impossible, because I paid for them on my debit card; secondly, they called me back again, after the first Johnston&Murphy Associate hung up on me; and the second associate stated the shoes will be mailed to name in 3-5 business days; 10 minutes later received another call from same Johnston&Murphy Associated stating the shoes are no longer available so we're gonna to credit your debit card account! And, I stated, WOW, it took from Aug 7th to Sep 20 to come up with this conclusion! How incompetent! The sad thing is no one bothered to contact me, at all, to inform me of the status of the backorder of the shoe purchase! Finally, beware of ordering anything from Johnston&Murphy, especially, if not available in store and they indicate we can mail the shoes to your home. The issue with this, Johnston&Murphy never attempted to contact me to give update on backorder; secondly, they gave me 3 different bogus reasons as to why I hadn't received the backorder! I will no longer be ordering anything from Johnston&Murphy moving forward. If the item is not in the store, don't order it, based on this experience! Johnston&Murphy, you need to step up your "Customer Service Orientation" Process and be true to it!

Walked in a few different times and got the same vibe. I was looking to get some wedge soul boots,…read moresocks and accessories. They didn't real seall socks??? But they had a few pair and they where absolutely garbage for boots. But the it was the service that was off. All the young people were polite and did answer my questions but you could tell they were just going through the motions. Uninterested and into their own thing at the time. Anyway felt unwelcome like i was bothering their play time. Yes Im an old guy and not for nothing But the second time i was their the young lady that helped me had such a tight jacket and her chest was spilling out. Very uncomfortable to say the least.

Went in for a hat shape and got helped by Moses. He knew exactly what style I was going for and…read morekilled it. I will definitely recommend getting your hats shaped by him.

I stopped by Paris Hatters recently to look for a Stetson Open Road in Silverbelly. After standing…read morein the store for a few minutes without being acknowledged, I mentioned up front that I likely needed a larger size and asked if they had any in stock. I was told they didn't have any and wouldn't for several months. I then asked if I could be measured to at least get a sense of my size for future reference, but was told they don't measure because "all hats are different." I also asked about the possibility of ordering one, but received the same response that nothing would be available for months. I understand that inventory can be limited, especially for popular styles and larger sizes. That part didn't bother me. What was surprising was the lack of engagement--no sizing, no discussion of fit, and no guidance on ordering or alternatives. Given Paris Hatters' long-standing reputation in San Antonio, I was expecting a more hands-on and informative experience. This felt more like a quick dismissal than a customer interaction. I may try again another time, but this visit didn't reflect the level of service I had heard so much about.

Let me start out that I don't ever need a hat! But I do love hats and this is a place to get a hat…read morenot just any hat a real live cowboy hat. I have probably 15 cowboy hats and I just got one more here I'm going to go back and sport for a 30 X felt hat. I felt like I walked in on a legend, and Dave's Crocet was going to walk in at anytime. I love my new hat so much!!!!

I had a very disappointing experience at this tailor shop due to both the customer service and the…read morelack of pricing transparency. Last week, I called to ask how much my alterations would cost. I was told the total would be $180 plus tax, which came out to around $194. When I went to pick up my items today, the owner insisted that he had written down $194 before tax, even though that was not what I was told over the phone. Then, when I was ready to pay the $210 he added a credit card processing fee, bringing my total to approximately $218. To avoid the additional surcharge, I left to get cash and returned to pay. I also asked for an itemized receipt so I could understand how the charges were calculated. He told me he didn't have one and that he simply calculated the price by looking at the number of pieces. I found that very unprofessional and lacking in transparency. On top of that, one of my dresses was returned with a crooked raw hem. When I pointed it out and asked if it could be corrected, the owner became visibly irritated. I also questioned why the hem had been left raw, and he insisted that was how I had brought the dress which I know that was not the case. Overall, I felt dismissed as a customer and uncomfortable throughout the interaction. Between the inconsistent pricing, lack of an itemized receipt, unexpected fees, and the owner's rude attitude when concerns were raised, I cannot recommend this shop. There are many tailors who are transparent, professional, and treat their customers with respect.

Mr. Rios is so knowledgeable when it comes to tailoring skills. I recommend you stop by, service…read moreis impeccable and prices are super competitive. This is a true Gem!

I have really difficult feet - two different sizes and bunions on one foot. It's really hard to…read morefind shoes that fit so I've had to come in multiple times to try things on, order online, and return. I'm still looking for shoes that fit my feet but just wanted to say that this location has been SO nice to me in my search. I feel like such a weirdo doing so many returns and trying things on and not buying anything, but the people who work here have been so nice and understanding. Emma helped me today for a long time and she was especially so awesome and helpful and gave me some really good options to try so I have hope. Thank you!

My wife and I walked in on a Sunday at around 1:30. There were a few people there trying on shoes…read more We weren't exactly sure who worked there. We waited about 10 minutes. I wanted to be patient because other people were being helped. Well, 10 minutes was long enough. I can't recall a place where you walked in and you're not even acknowledged for coming in, not even a "hello," "welcome," or "hi, thanks for coming in, we'll be right with you." Nothing. We won't be back.