Had an issue after I got haircut paid 25$ and gave barber a 10$ tip only for arriving home and…read moreseen what he had done but spoke with John he said he was so sorry about the barber that did the haircut and he himself would give me free hair cut next time I come back and to call him personally before I arrive I will update after or if I will return

Heartbroken that they couldn't survive the covid lockdowns. John and his brother were fantastic…read more Talented barbers and very affordable. They will be missed:(

Younger barber is fine, friendly. The older guy not sure…read morewhat his problem is but it's usually common courtesy to greet paying customers to your store - either a smile or responding to a 'hello'. If you can't be bothered to extend basic courtesy I certainly can't be bothered to spend my hard earned cash with you. Wouldn't step foot in this barber again. Gramatan here I come.

Wouldn't go anywhere else! Great team and a great cut. Bessi is the man! He the master of the…read morebeard trim.

Been going there for 15 years, me and the kids. Same stuff, family business always kind and…read moreprofessional! 100% reccomand going there!

I felt completely unwelcome and discriminated against. I left feeling humiliated. No one should be…read moretreated like this. Today, I walked in and there were three stylists. No one greeted me. One was sitting doing nothing but completely ignored me -- I assumed he was on break. Then a man walked in after me, and that same stylist immediately stood up and began cutting his hair without ever acknowledging me. I didn't want to cause a scene, so I stayed quiet, hoping one of the others would help. But the second stylist who is almost done with his client, instead of helping me, also avoided me and asked me to wait for the third person as if no one actually wanted to cut my hair. At that point, I felt so unwelcome and uncomfortable that I had to leave. I don't know if it was because I'm a woman, or because I'm Asian, or something else -- but I felt ignored, dismissed, and discriminated against.

Always a good hair cut and shave. Guys are very personable. Highly recommend to others.read more

Usually I get great haircuts from the father or son but they have a new barber who did a horrible…read morejob. She didn't know what she was doing and my head looks like it was butchered. If you go there, make sure you ask for the father or son to cut your hair. Every time they have someone new, they screw up which is why the new people don't last long.

I've been a client of the owner Alex for over 13 years. Since he's gotten much busier over the…read moreyears I've been to 3 of his other barbers at his trusted word. For the past 3 years I've been going to his barber Will and in the past month I don't if something has happened in Will's personal life but he has been rude, unprofessional, and hostile to say the least. We had an issue with the appointment service that Royalty Chop Shop uses. I called the shop 3 times, six hours before my appointment, all calls sent to voicemail. I called and texted Will, no answer. I even called and texted the owner Alex, with no answer. Even when I rescheduled online, I called again to try and confirm my appointment was to be rescheduled for the next day. Still no answer. When I called the next day, they confirmed the shop was closed and rescheduled, then hung up. They then called me back to tell me to reschedule again, wanting to charge me for a second time. After telling them the many times I called, Will jumped on the phone and told me that he is a busy man and it's not his job to pick up clients phone calls or text. When I told him that I called the shop he said it wasn't his job and since I was his only client that had a problem with their software that I can find another barber. I haven't received my refund and I called Alex and left messages countless times. I'll find another barber, but if this is the type of business you're going to run with short tempered young kids that don't have good communication skills and bring personal problems to work and take them out on paying customers then you will fail. Hundreds of barbers in White Plains alone, find a new shop!

The best barbershop in Westchester County hands down! Top notch service! Great barber shop to bring…read morethe entire family!

Wandered into this gem today - my husband needed a trim and shaping to his beard. Jay did not…read moredisappoint! Clean shop, focused barbers, limited chit chat and attention to detail. Who could ask for more! We will return.

Wait is too long and they take too much time on everybody's hair. Felt like my time was not being…read morevalued

I went to this barber shop an hour after opening. They were closed, and said come back in 5…read moreminutes. 20 minutes later, they're still closed. Their phone goes straight to an answering machine. Complete waste of the customer's time. _____________________________________________________________ I am updating this review after receiving a response from the owner. There was apparently a family emergency and the barber did not come to work that day. I would ask: if there is an issue and the shop cannot open, please just say you are closed, so that the customer can get a haircut elsewhere. Asking a customer to come back, after which the shop is still closed and not answering its phone, is really not right.

Unbelievably hospitable and accommodating. Amazing attention to detail. Got the red carpet…read moretreatment and lots of compliments the next week. I live in Chicago but will be intentionally leaving my hair long so I can get it cut here when I come back to New York to visit a few times a year.

Got my haircut today and it was by far the worst haircut I think I've ever got. The only thing half…read moredecent was the fade.. I asked for a 2 fade, half inch off the top, beard trim and line up. Took almost an inch off the top, beard trim is uneven like a mfer and didn't even line me up nor did they do a straight razor at all at a barbershop lol. He didn't even get the excess hair off my head so I did it for myself for a literal minute after I got up from the chair You get what you pay for I guess.. Do not recommend

Great place. I've been going there for years. All the barbers are skilled cutters, as well as warm…read moreand welcoming.