Fantastic service and crew! Worked late into the night to get a last minute set of projects done.read more

I requested service on Tuesday and set an appointment for today (Friday) at 11 am. They sent me an…read moreappt reminder that night that I put in my calendar. I bought wood in anticipation of this ice storm that's coming, and we are an all electric house except for this fireplace. I received another automated confirmation of my appt Wednesday . After a further miscommunication was cleared up, Kyle came by at 4 and did the job. Laid out a tarp, played with my dog, cleaned the chimney, and patched a small crack in the back. I now feel confident to use my fireplace in this storm. Well pleased with results.

Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

Extremely disappointed with their customer service. Called and asked for an emergency service due…read moreto us being a part of their "bi-annual" service agreement and was told that didn't matter and we would have to wait till Monday. I asked why we paid for annual for emergency service and upkeep and was told that it didn't matter, we would still have to wait till Monday. I then asked to cancel the annual service agreement and they said "no problem, you're off" and hung up! I called back and asked to speak to a supervisor and they said one would call back, nothing. absolutely horrible.

I have had my HVAC system for about six months and got the message it was time for a filter change…read more I called and made the appt. for after Christmas. James and another person showed up on time and checked everything, changed the filter and rinsed off the unit. i could not be happier with this company. I recommend them to everyone. Debbie Plotz

I highly recommend Pure Air--they did a phenomenal job and were so thorough! They offered a very…read morecompetitive price, especially considering they hand wipe each vent cover. We added on the sanitize option and were very pleased with the end result. They cleaned and vacuumed after they were done. If you need your ducts cleaned, definitely use Pure Air !

I contacted Pure Air Duct Cleaning based on strong recommendations and their reputation for…read moreexcellent service at a fair price--and they absolutely delivered. They responded quickly to my quote request, answered all my questions, and offered a very competitive price. They also texted ahead of arrival as requested and arrived exactly on time. The duct cleaning process was thorough and professional. They protected all work areas with plastic, removed and cleaned each vent cover, sanitized them, and carefully cleaned every duct. Once finished, they vacuumed and cleaned all work areas, leaving everything even cleaner than before they arrived. The entire house smelled fresh and clean. If you need your air ducts or dryer vents cleaned, I highly recommend Pure Air Duct Cleaning.

I had Willard put in my Trane HVAC system a few years back. They had great service and quality…read more Now they do plumbing and electrical. I'm part of their Shield Membership, so I called them for a plumbing leak that I found this afternoon. Here's the good: they were able to come out quickly, same day to fix the leak. I used to fix these leaks when they'd occur under my 60+ year old pier and beam house, but I'm tired of crawling around under the house, so I asked Willard out for this repair and a quote to replace all the old copper pipes under the house. I described in detail the leak and its location (the leak was within a foot of the crawlspace scuttle-hole for easy access). I explained that the leak was under the ground, possibly 6"-12" deep. The technician, Brian Cisco, arrived, saw a Shark-bite fitting at the ground level and immediately assumed it was the culprit. I told him the leak was likely underground because of the way the water was pooling and the lack of seeing any water emanating from the fitting. Anyway, he said he'd fix the leak and quoted me $617. I was a little taken aback at the price, but everything costs more these days and I'm tired of crawling under the house. Fast-forward four hours and two attempted sweat fittings that both leaked after install and he installed press fittings. NBD. Whatever works. But, when he "fixed" what he thought was the leak he discovered the real leak about 8" under the fitting he just fixed and said it would be closer to $2,000 to fix it now. I'm livid at this point. I asked for a repair that would require a little bit of excavation, I told him exactly where the leak was and that it would require the excavation. The fact that he couldn't sweat a joint should have told me everything I needed to know. So, bottom line: I paid Willard $617 to dig a hole to find a leak that I will now have to repair myself. The ridiculous thing is that this took over 4 hours to get to this point. This was an EASY repair. I'm NOT happy. What's frustrating is that his $617 quote included a 24" deep excavation to repair the leak. So, my question to Willard is: if he thought the only leak was a fitting at ground-level, why include a 24" deep excavation on my invoice? (BTW, the actual excavation was less than 10" deep and he left the leak without fixing it unless I ponied up $2000!) Take a look at the photo below. To give you an idea of how easy this repair is I took this photo from the closet in my bedroom - easy access. Update: Willard sent out a new technician, Charles Gandy, to solve the problem this morning...hopefully it gets resolved, but this has not been an enjoyable experience. Charles Gandy was able to fix the leak and actually went above and beyond by adding a shut-off valve just in case another leak occurred down the line. Thank you Charles for making this right.

The employees are incredibly rude and condescending. They are working on an apartment next door and…read morehave been parking in our private spots and blocking the alley every day for a week. We ask them daily not to park in our spaces or block our cars, and we only get rude responses. When we ask them to move so we can park or leave, they are not responsive or helpful. They have also shut off the water to our building five times, even after the city put up signs telling them not to touch it. The City of Dallas confirmed they do not have a permit to turn off the water at the property they are working on, and they have still done it two more times. One employee even admitted he did it by accident, so they clearly do not know what they are doing. When we said we would call a towing company if they kept parking here, the supervisor laughed, said good luck, and started yelling and mocking us. The 311 operator heard everything and dispatched someone, which finally made them leave for the day, at 6 pm. Do not give them your business. They are rude, unprofessional, and doing work without a permit.

Homestead was recommended by a friend and I will be doing…read morethe same moving forward. Alex came out on short notice gave a quote, beat the competitors price and installed a new compressor (Rudy and Ruben) for the AC unit. After wasting a day and half with other companies waiting on parts or no showing were should have called them from the beginning. They were professional, polite and easy to deal with. Highly recommend them!

Awesome quality and service. Alex is a true professional very friendly. He explained everything…read morehonestly and upfront. Would definitely work with them again.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

WARNING: This company was bought by Dunrite Heating and Air. Please read their reviews before…read morecalling this company.  I had a terrible experience with this company and was eventually forced to file a credit card dispute because I was charged for services that never got started. So the problem I wanted to get addressed was that the exhaust pipe from my attic furnace was collecting condensation and causing a leak. 1. Initial Visit: A technician came out to diagnose the issue. He said that the pipe had to be replaced due to rust and the cap had to be added to the roof end of the pipe because it was completely missing. He charged me $3000 for replacing two sets of pipes. I thought it was expensive but went through with the transaction because of the high reviews on yelp. 2. Failed Service: On the scheduled date, technicians arrived but refused to replace the pipe because my roof was "too steep." I was told they would reschedule with a crew equipped and willing to work on steep roofs. 3. No Follow-Up: The company never rescheduled this service. I tried calling them multiple times but the only response I got was that they would call me back. (the customer service rep was kind and responsive) Do not use this company if you want reliable service or basic communication.

I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

My parents' house needed full maintenance and I was struggling when it came to ducts, because most…read moreHVAC companies don't offer cleaning services. My friend used Aura Duct Care recently and suggested me to get these guys as they are real professionals and know what they do. I contacted Aura Duct Care via Yelp and ask them for their rates. Arial responded within a few minutes and explained everything in one message ( not like other companies saying "we need to take a look first", "depends on condition", "take pictures for us" etc.). They have affordable and competitive rates, they don't charge you those fake fees like "second floor fee", "apartment complex fee", "big furnace fee". I called them next day and scheduled an appointment. On the day of my appointment Eddy and Akyl showed up on time wearing masks, gloves and shoe covers (still COVID times). Also they had sent a text message saying they were on the way and their ETA. They had big professional equipment to clean our ducts. First they checked our ducts and told us what kind of brush they would use so it won't damage the ducts. It took them only 2-3 hours to finish the job, because they knew what they were doing and they were working nonstop. After the job they made sure everything is left clean and neat. I loved the service by Aura Duct Care, because: -they have professional equipment -they make sure to do a cleaning the right way -they don't leave dust and dirt after the job -nice and friendly technicians -easy to reach the office to discuss the job -affordable prices I highly recommend this company if you need to get air duct cleaning, dryer vent cleaning, appliance repair. I got following jobs done: full house ducts cleaning, furnace cleaning, air ducts disinfection, dryer vent cleaning, dryer and washer maintenance

My experience with MITpro was awesome from the start they were very knowledgeable, professional and…read moreefficient , would definitely recommend them to anyone in the DFW area with Flood, or mold issues

From the owner: With over a decade in restoration, we've seen everything from large commercial losses to your every…read moreday residential. But what separates us from your typical mitigation company is our ethics, compassion, and promise to take our clients down the most cost effective route. Even when it doesn't benefit us.