We were absolutely delighted with the service we received. No, we were less than thrilled that we had a termite issue in our free standing garage, however we were delighted to learn the rest of the house was free from the infestation. The technician sent our to service us was respectful, both of our property and us, and you could not ask for a more congenial individual to help. We will continue to be their customer. Ken Wagoner Harrisonville, Missouri read more

Every year like clockwork, this company bangs on my door multiple times trying to sell me pest control I never asked for and don't want. I've told them repeatedly I'm not interested, but they keep showing up--pushing their service aggressively like I somehow owe them my business. If I ever did need pest control, they would be the last company I'd call. Harassing people at home isn't a good sales strategy--it's just annoying. read more

No. No. No. This joke of a company just sends young condescending children out to aggressively try to sell you their crappy service- which by the looks of all the repetitive, redundant 1 star reviews on here, and google... It simply isn't possible for the owner/ managers of this company to not be aware. The owner/ customer service reps just have the same cookie cutter response to everyone, because that's how they roll apparently. Must be bullying enough people to still be in business. They ignore you when you communicate through the ring doorbell to get you to answer the door. When asked to leave nicely, they push harder. They ask why, or stand there like an idiot and stare, which is my personal favorite. These kids are all the same. So it is very, very clear that this is a company wide tactic with their training. Try to bully gullible people into saying yes to scam them out of money. Interrupting dinner time, lying, bullying, waking up dogs and kids. Harassing potential customers when told no- late into the evening.... It's all unacceptable and I would never, and will never use this company. read more

Joshua's Pest Control - Here is one working SUPER hard after we called the cops on him for harassment. - Pest Control Near Me - Lenexa, Kansas

We recently canceled our service with Joshua's Pest Control. We signed up based on some promises from a very friendly salesperson, with a guarantee of satisfaction. We were especially excited about the yard treatment, which was touted as a partial or complete solution to various critters that can damage the lawn. We also have three very friendly, but very poorly behaved dogs. So we made sure that every visit would be accompanied by a warning text or call, at least a few minutes before (seriously, like just text us when you're on the way even). That way we can get the dogs put away where they won't cause a huge scene. I believe we may have gotten a warning one time. Working from home, I often have meetings with little notice, so we once had to cancel a service perhaps an hour before. I realize this is not ideal, but I can't have pest control and dogs going crazy while my boss is trying to meet with me. This is when the trouble started. Every single phone interaction with Joshua's Pest Control was a masterclass in how to not retain customers. They were rude, arrogant, argumentative and generally combative about everything. To be fair, I believe there was one phone call that was perfectly pleasant. So we'll call that a 20% success rate on basic decency. So I escalated to Faith, a manager, or supervisor of some sort. Surprisingly, she was even more combative. She insisted I had made requests that I didn't make. I even acceded that I may have accidentally done so with their confusing texts that were signed "Moxie Pest Control" which didn't seem to phase her. After telling her that I had not been given the service I was promised, instead of attempting to deescalate the situation and find resolution, she simply insisted that I had. I'm especially saddened because the folks who came to our door (that we actually interacted with) were professional, polite, and wonderful to deal with. Some even hinted that they were losing customers left and right. As I write this, I see almost identical experiences shared here by Lisa, Megan, Joshua, Mitch, Walter, Trudy, Kent, Lindsay, and Nancy. In addition, we have seen an increase in pests since we switched from another provider, little evidence that the promised services have actually been completed when we weren't home, and a punitive "termination fee" based on our word vs theirs that we have received full and exemplary service. While I hate to take work away from those who were doing the actual work out in the heat, the behavior of those in the air conditioning answering phones and shuffling papers is so atrocious, I simply can't continue using Joshua's Pest Control. I would strongly advise potential customers and potential employees to avoid them. Combative customer service is a clear sign of a business leaking money and desperately looking for external sources to blame. I suspect even those with positive experiences will soon see quality deteriorate and/or see an "under new management" email within the year. Text messages with other pest control companies is a clear sign that Joshua's was an acquisition by a distant and uncaring parent company. I hope the original owner sold for a boatload and is laughing all the way to the bank. read more

This company completely ignores 'No Soliciting' signs and likes to harass homeowners who are working in their yards, letting their dogs out, or simply out for a walk. I had to tell their door-to-door sales person to leave my property four times before having to threaten him with trespassing. read more

i wanted to ask if this person comes to my door again. i will not engage in a conversation, however. will introduce him to my two very large and protective dobermans. he can practice his sales pitch to them. the joshua sales rep had a computer map of our local area. at one point they had 43 clients, the map showed that 40 have cancelled. again, i live in an area of 1,800 homes connected to a local network group. i have sent an email to all. read more

5 stars to Jake. Great service, very polite. When our quarterly pest control service rolls around, any pest issues are resolved. Always very professional and courteous. Thank you. read more

This company has terrible customer service and will not take care of a problem. Recently moved and inspection came back that area they have treated for two years in my yard still has termites but because I recently moved the bait stations to my new house they won't warranty my house I am selling. I have paid thousands of dollars to end the termites and then prevent and apparently that all did nothing and they are not willing to resolve the problem. I will have to pay a different company to come treat and certify the termites are dead. Canceling all services. Losing $100 a month in recurring revenue to not take care of a long time customer with one treatment. Silly. read more

They sold me a bag of goods and a bait and switch. I am paying more than my previous company for less service. I honestly am not sure they have actually come inside any of my 3 properties and sprayed. Want to move to a better firm however they have a contract with cancellation fee. So stuck. read more

After talking with the salesman that randomly knocked on my door, I told him I would not be buying any package as I rent and my landlord would cover it. He proceeded to keep attempting to sell to me when I clearly was not interested. He then tried to use the sales tactic of getting me to say 'yes' to three other questions. I told him I'm not buying anything. He STILL kept pestering me and wouldn't take no for an answer. If people do not want your service, stop pushing it. It's rude, unprofessional, and a waste of my time. read more

Worst company I dealt with in 2021. This pest control took care of my home for 3+ years. One day they stopped by to do a complimentary termite inspection. Fast forward the rep that day expressed my need ring of their bait stations. I was not ready to commit to such an investment ($1,600 ) right then and there. The rep then made promises that apparently were all lies. He told me that I could pay for it and have 3 months (90 days) to see if I can get a better deal anywhere else . He also promised to beat out any other competitor. With all the promises and safety of having the option of canceling I decided to go for it. Lies , Lies, LIES. I called a month later asking to just be put on the monthly option rather than paying the year in full. I then was told I couldn't because it was paid for already. So I asked to cancel the current agreement (that I was told I had 90 days on) and sign a new agreement with monthly payments. I was told no. How? Your rep came in and made promises to me which I had guest over also who heard the speech. The manager said he would look into and talk to his rep. Two weeks later I got call back saying that he talked to his rep and reminded him that he can't be saying that, but that he couldn't refund me for the bait stations. Although that is what his company came to my house and said to me. I was beyond frustrated and told them to cancel all my services. He did so, but told me I still wouldn't get a refund. I had to go through my bank and dispute the charges! Luckily, I had all the cancelations in email so I won the dispute. But, I shouldn't have had to dispute the charge to begin with. Do not use this company! They lie and don't care to make things correct. read more

William explained what he was going to do and asked if I had any questions or any additional things I would like treated. very polite and professional. read more

I highly recommend Joshua's Pest Control! They actually treat your yard for pests (as opposed to just around the perimeter of your house), and their warranty service is unmatched. Also, their customer service is top notch! Nothing like another company that services our area. Special shoutout to Johnathan A. for his diligent and thorough service in addressing our concerns! Thanks Joshua's Pest Control! read more

Kira was great! She made quick work of getting rid of a wasps nest and also treated and cleaned up cobwebs around the house. She had a very upbeat personality and seemed to be a hardworker and an asset to your company! read more

General insect control inside outside of home have been using their service for going on now 6 years have had no issues with their service whatsoever their man Jeremy just came out today what a fantastic job he had done took his time ask me if I had any problems any questions that I need to ask feel free to do so after he was done also wanted to know if there was anything else that he could do to make sure that I was a satisfied customer and I told him I definitely was and for him to have a wonderful day and he said the same back to me read more

As a first-time home owner who is learning who to trust, DO NOT TRUST THIS COMPANY. I couldn't recommend them less. From the beginning, the communication has been terrible and the interactions feel completely fake. They get you to sign a contract, and then its chaos from there. I asked to have my quarterly sprays scheduled - didn't happen. I was told my termite treatment would be one total - its now a higher total. I've called back twice trying to get that total corrected so that I can make my monthly payments. When I called, I was told I needed to call their financing people and figure it out myself, even though the problem is that they submitted the wrong contract from their end. Every single interaction has felt sneaky, bait and switch-like, and dishonest. They just take your money, do half-assed treatments, and disappear. It's not worth it. There are much better options in the KC area. read more

If I could give 0 stars I would. We have used many pest control companies due to moving around and this one is the worse. They come unexpectedly and we end up getting an email that the exterior was treated. We always schedule to make sure someone is home and they literally take it as a suggestion and come whenever. This has happened on multiple occasion. We complained about these little mites around the window and the guy literally told us to use double sided tape around the window. First, that's gross to see and I have small kids. I believe it's your job to treat so I don't have these issues. I find myself paying more for advice than service. Also, everything seems to be an up charge, like prevention of termites. I declined it as my house is a new build. Btw, they started asking for tip service. First I'm paying premium for your service and now your asking us to tip for mediocre services?!? I say take your money elsewhere. read more

One of Joshua's employees was spraying the yard next door to me. This young man saw that the yard he was spraying had a dog sitting in the deck trying to get into the screened porch. He showed concerned and opened the screen door so the dog could go inside to prevent him from getting sprayed. Even though it's a simple gesture, some people would not take the time to do this. What an awesome guy! This happened in the Terrybrook Farms Sub division in Overland Park Ks. read more

Very professional and a great rep for your company. I find they are always available and quick to service my needs,

Attic inspection. Rate Andre 5+ stars! Very knowledgeable, professional, personable, polite and transparent. Inspection was thorough. Pictures and video taken during inspection sealed the deal and we scheduled an attic renovation on the spot. Andre sent the renovation crew recorded notes, explained in detail what the crew would do and what the expectation was afterwards. No more rodents! Finally, we just replaced our HVAC with a high-end system, so the renovation makes perfect sense. Thank you Andre! read more

Excellent service and polite, efficient service man. He was professional, asked about any problems, made sure he had protective footwear so snow would not get on the floor. Very thorough. read more

My mom signed up for this, and after a year, she decided to cancel the service. She called and canceled. They renewed anyway. I typed a letter on her behalf and mailed it. It was ignored. I called someone and told them to canel it after she fell and broke several bones. They charged her 200. A few weeks later, they sent out a salesman to get another contract signed. She said she doesn't sign things without one of her children present because she is blind. They started a new contract anyway!! Unbelievable!!! read more

James B. was super friendly and thorough... All of the customer service reps are very knowledgable and responsive. read more

Russ W. Daniel did a wonderful job treating my home inside and outside plus the lawn. He was professional and explained everything as well. I would recommend Daniel to anyone and hope to have him again. read more

They do not respect a neighborhoods privacy. After seeing the sign that was posted and told by the HOA we do not allow unsolicited canvassing they continued and said call the cops. All their imployees stated they have a 1st amendment right but don't mind violation of my 4th amendment right or simple the right to not be left alone in my home. Do individuals have First Amendment rights on others' private property? Generally, no. Second, they used my name to tell others I used their service when I never did. Watch your back. Frank V. Farrell read more

Amazing service from an amazing team of young men! Luke, Haidyn and Andy did a wonderful job and were professional at every step! What they did at our home was a huge undertaking and they worked as a seamless team! So happy to have met them! read more

Absolute garbage company. Charge 2-3 times more than any other pest control company I've worked with. Horrible customer service and pushy sales people. read more

I agreed to use Joshua's Pest Control as our Pest control service in May of 2022. In April of 2023, I agreed to sign up for their termite treatment plan, which meant paying over 700.00 initially for their "termite system." It would cost another 49.00 a month to "maintain" this system-checking each implanted green plastic post for termites, termite poison, and adding more poison to this post if needed, once a month After deciding that the cost of Joshua's Pest Control was no longer in our budget, I called their office to get the services canceled. My conversation with the very nice CSR seemed to go well, and I was told the services would be canceled. After 2 months, I received a text message from Joshua's Pest Control informing me that they'd be treating my house on September 22, 2023, and I presumed there was a mistake with their automatic message system. When I called after finding 151.48 charged to my checking account by them, I was essentially told that I hadn't canceled the regular extermination service. I was told I had only canceled the termite prevention services. After a fairly diplomatic disagreement with a Joshua's Pest Control supervisor, it became clear that I wouldn't get a refund (They'd already completed this unauthorized pest control treatment on 9/22/23). Besides all else, I was told that what I had said during the call to cancel ALL services with them--paraphrasing--didn't make ANY difference, that notes taken during my services being canceled were more believable than I am I was told they'd be canceled NO, I will NOT recommend them to anyone else. Joshua's is sooo much more about money than any customer satisfaction claim Cathy read more

Was not aware of all the negative reviews. After reviewing some of them I'm not entirely sure that they are justified. My experience has been very good so far. They come quarterly and check and remediate any identified pest issue. In my experience their technicians have been courteous, informative and thorough. read more

They do not answer e-mails, web site communications, phone calls, messages... sitting on my deck and worms, spiders and ants are falling in on me. I haven't seen them at my house for many months. Just want to cancel. I cannot get in touch with them. Are they still in business? read more

Horrible! I signed for a year - they made me "contractually" do a year and a quarter. When I cancelled - they would not honor the guaranty on their last service. They are a total rip off. read more

The company does fantastic work and has outstanding customer service! I enjoy how I can look up online and read what exactly was conducted on my lawn. read more

They do a great job and are always willing to come back out in between treatments is needed.

Monthly service. They are always thorough and do a nice job. treated everything I asked above and beyond my normal service. Price competitive. read more

They convinced me to purchase a termite control system for $2k due to "extensive termite damage". In hindsight the damage was not extensive and it was old damage- there were no active terminate activities. And after cancelling the service they took the system back. Stay away from these guys, there are better and more honest services out there. read more

The tech showed up exactly on time, was very efficient, courteous and knowledgeable. Thanks for helping us work towards ridding the place of the gross centipedes and other creepy crawlies! read more

Ceaser was knowledgeable and kind. Did a great job. Have had my yard treated for a year, and I am pleased that I no longer get chigger bit! read more

Always come when they say and when asked about something very forthcoming. Have used them for several years

I really could not be more pleased with the service and the technician's professionalism. Alex let me know what the deal was every step of the way and took time to call in for information concerning our bearded dragon/safety protocol. I felt he did an outstanding job. read more

My technician was amazing! He read the message I sent asking to hold service until 5pm and was on time! He was polite, explained the entire process and did everything he stated he was going to do. I really appreciate the great care he gave read more