I have been a patient at eye care optical. For4 years. Very pleased with them. I had Cataract…read moresurgery with Dr Taylor it was wonderful! Dr Taylor is so nice caring and my eyes are amazing he loves helping people and it shows. The girls in the cataract surgery are great as well very caring.Thank you everyone.

Can't beat the prices. Wasn't talked into glasses that weren't flattering on my face. Very helpful…read more Does not take insurance but gets all the necessary paperwork prepared for you to send in for reimbursement. Couldn't have been easier. Definitely will return again!

Such a cute shop! Kasey has so many fun glasses and made the process extremely easy. I didn't feel…read morepressured or rushed to make a decision and I ended up buying FIVE pairs of glasses for the same price that you would normally get ONE at a corporation. Highly recommend this place! Go see her!

Absolutely wonderful spot!!! We had a contact rip in Dollywood, and we were able to come here and…read moreget a new pair! The attendants are so sweet and helpful. Highly recommend!

Dr. Moore has always been great with our son. Our son who is 19 and has autism is sometimes…read moreoverlooked but Dr. Moore has always made him feel comfortable

I thought about giving a rating of a 4 because of the limited selection of frames but the service I…read morereceived out weighed that . After my exam I was told when I would received my glasses, I got them sooner than expected . Went in for my fitting I put them on and I was oh my gosh these are all wrong the young woman who was fitting me so very patiently explained to me why it felt so different told me if my eyes didn't adjust they would fix them . But what brought the service over the top I had locked my keys in the car when I stated I might not have enough money to pay a lock smith she offered to pay it thank the Lord I did have enough but her kindness touched my heart. So excellent service all round

From the owner: We are a full service optical shop offering eye exams, glasses, safety glasses, and contactsread more

Jami was awesome! I originally came in to order my contacts due to my left one ripping. When I came…read morein she was able to help me immediately. I was given a pair of trials to wear while waiting on my contacts to come in! Jami also helped me purchase a new pair of Glasses with their discounts. Left with a new pair of contacts and new glasses in under 30min! Thank you guys

The main reason I only gave three stars is because following my recent exam and new glasses…read morepurchase, not a single person called me to tell me about delivery delay. I actually called in and asked after the due delivery date had passed, where were my glasses, and the customer service person flippantly said he didn't know, and that it was the fault of UPS. He admitted he had no idea where my glasses were. FURTHERMORE, the same rep told me he couldn't possibly keep track, and call to notify customers of the delay. Excuse me? That is PRECISELY your responsibility, sir. You so flippantly claimed that it wasn't your responsibility, and you didn't have time to follow up with every customer. Your negligence in following up with UPS then contacting the client when delivery isn't met is precisely the definition of your job. Now, I have to follow up every day and talk to this person everyday to find out where are my glasses. Not doing this again. That is all.

They are competent providers but they overbook appointments. There is always a long wait. I was in…read morethe waiting room 20 minutes., and in the exam room for 11/2 hours.

I have been going to UES for 10 years and been very happy with all facets of their care. Want to…read morethank Melissa informing me of the bibles. I love my Lord Jesus and His word...so I will be sure to look for one tomorrow when O have my eye exam.

Dr. Best lives up to her name. What a patient, prompt, and caring doc. In Ohio, our son was…read moreterrified of going to the eye doctor, as they didn't explain things well and were impatient with him re: immense fear of eye dilation. Here, they provide an option of having a photo taken of eyes instead of dilation (at an extra cost). This was a welcomed alternative and saved us all a lot of time and tears, too. As someone who has never worn glasses, Dr. Best explained to me what she was doing and why, and answered any questions I had without a lot of medical jargon that would make me scratch my head in confusion. After the eye photos, she even had my son come over to look at the pics and ask her questions. He thought that was super cool. He (shockingly) told me as we left, "That was pretty fun, Mommy!" Whatttt?! We were seen very quickly and the appointment only lasted about 30 minutes, including picking out and purchasing new frames. Speaking of, there was a pretty big selection of youth frames, which was refreshing. They were all fairly affordable (most under $150) and ended up being fully covered by our insurance. Thrilled to have found this office, with high-tech exams, and highly empathetic staff.

I have been to several eye care facilities in multiple states (PA, AZ, OH, and TN) and this was by…read morefar the best experience I've ever had. The staff were cordial and helpful and Dr. Best was very friendly, prompt, and informative. This facility also gets extra points for its COVID-19 precautions. This facility lives up to its name. Highly recommend.

I was in town on business and experienced an issue with my contact lens. Dr. Wise and his staff…read morewere so welcoming and so helpful! I would highly recommend his practice to anyone!

A great place for all your eye-health needs. Friendly professional staff. You won't be disappointed…read morewith the care you receive here.