Dr Glatt. Was super glad I had my eye lids taken care of at 69 years old. Dr Glatt. Was super no…read morepain. Stitches were perfect. Now at 70. I am so glad I didn't wait. Go talk to dr Glatt. He is amazing Dr. Thanks Dr. My eyes are super !!!

not happy at all with what has transpired here with my surgery. went in for a lens replacement and…read moreended up with a bad outcome. the wait times are never less than 3 hours each time. I went in with 20/20 vision and came out with 20/400 and a paralyzed iris. communications are terrible and nothing is explained in any detail at all. I had a 8OD lens in previous and came out with a 18 OD. no visual correction at all. the nerve block which was never discussed left my pupil paralyzed with no fix for that. nothing was double checked with me before or during the surgery at all. There is no dialogue from anyone at any time through the process and unless you know the questions to ask, nothing is explained to satisfaction. the correct lens would at least made this less scary and disappointing. not acceptable.

I went in for an ordinary eye exam for my contact lenses. I didn't have any extra services. I…read moreprovided my current contact lens exam so they knew exactly what contacts I am wearing and all of the prescription information. I didn't even have my eyes dilated. They are IN NETWORK on my insurance. They charged me $45 that day, and today I received a bill for $150 more to be paid. The total charge for a standard eye exam for contact lenses was $483.00!!!!!! FOUR HUNDRED EIGHTY THREE!!! I have a $10 co-pay on an eye exam. And they have billed me $195. Thank goodness my insurance covered some of the charges. I can't imagine if I didn't have coverage! I must return to pick up my contacts and hopefully the new ones are correct. I can't imagine what I will be charged if I need an adjusted prescription! Once I am all set with contacts I will NEVER use this group again. My husband has also been a patient of this group in the past but will find a new provider for his exam this year. Unless cost is not a concern, I absolutely do NOT recommend this provider

Dr. Cunningham did cataract surgery on my left eye. That didn't work for me so I had to have Lasix…read moresurgery. Dr. Cunningham and 2 ladies came in the surgery room, Dr. Cunningham let on of the women do the Lasix surgery ended up getting a very bad infection in it so I had to go to the Dr every 3 days to see if it was getting well. I'm still having issues from the eye surgery it caused several issues that I deal with daily because of Dr. Cunningham negligence.

Dr.Wayne Connell is an excellent doctor. He will try everything he can to get to your eye problem…read more He tells you exactly what is going on and he explains his next step of treatments. He really cares for his patients. It amazes me how he can remember what he saw with my eyes the time before. The staff is really kind and makes you feel at ease. The waiting room and exam rooms are always clean. Janice Harris

I was recently referred from my usual Maryville office to the Halls office to have a cyst removed…read morefrom my lower eyelid. I can't say enough about Dr Connell. His ability to immediately make you feel at ease and the details prior to procedure and non stop chatter to keep you calm was exactly what I needed. And don't forget to check out the riddle on the sign out front. Complete with answer. Highly recommend Volunteer Eyecare.

They are incapable of keeping a schedule. Do not come here if you don't have two hours to spend.read more

I have been a patient of Dr. Joy Stone at the Fountain City location for several years. She has…read morealways been very professional, takes the time to explain her findings and I've always been very satisfied. At my last appointment, she found a blood clot on my retinal nerve and referred me to Dr. Matthew Cole, Retina Specialist. This is where my experience changed drastically. He is very arrogant, barely explains what is going on and obviously have a VERY BIG EGO. At the 1st appointment, from what little he said, and with my knowledge, I think I have age related macular degeneration. He said I would have to have an injection in my eye, it would not hurt. No time to think about this, it was happening now, plus it's my eyesight, I want to stay on top of this. The 1st injection, no problem. Went back for the 2nd injection, again very little communication from the physician and he seemed to be in a hurry. The 2nd injection was EXTREMELY PAINFUL and I actually screamed, it was painful and unexpected. He said NOTHING and walked out of the room. At the 3rd injection, my daughter told his assistants, who said they would give me extra numbing medication, not to worry, they would take care of it. When he came in, we told him the 2nd injection was painful and my daughter stated that she would not be able to get me to come back if this one was painful. He started talking, well actually he mumbles. that if that's what I wanted to do, fine. And said, it didn't help to give more medication, it would be the same whether they used one numbing drop. The extra drops are not needed. Fortunately, thanks to his assistants, the 3rd injection was not as painful as the 2nd. I am not uneducated, I have been a RN for over 50 years and I have worked for those 50+ years. Including one year in an ophthalmology clinic in a teaching hospital. I've worked with good doctors, bad doctors and indifferent doctors. I knew from the 1st visit there was a lot of room for improvement in his bedside manner. But I also know that often the doctors with a poor bedside manner, may be excellent in their profession. Dr. Cole may be excellent as a retina specialist, but he will not be my retina specialist. I want someone that listens to me, the patient, without getting their "feelings hurt". I want someone that will explain to me what they are doing, why they are doing it and what I can expect. Please don't feel like you need to continue to see a doctor that does not care about you, your issues and works to find a solution. There is more than one retina specialist in Knoxvillle.

I had cataract surgery and now I'm having issues and one of my eyes. doesn't seem to want to listen…read moreto me as far as what I'm trying to explain what's going on. from the beginning after my surgery I complained multiple times about having issues Dr. cook. just blew it off and kept telling me don't worry about it it'll go away. it hasn't gone away and I didn't have these problems before the surgery so I know it's something to do with it and the doctors don't want to seem to look and try to figure out what it is. so do not see this doctor and do not go to Baptist eye surgeons.

A wonderfully attentive optometrist with multiple locations. Staff very friendly and attentive at…read moreall times.

Dr. Allee and his staff are just all super people. They make you feel welcome and will definitely…read moretake care of you. I have been seeing DR. Allee over fifteen years and his staff has not changed. That tells me that it is a great place to work and they all know you on a one on one basis. You are not just another customer and they are always looking out for you and their care is superior. If you need your eyes checked, see Dr Allee. There are three of them!! All are exceptional!

From the owner: Healthy Eyes - Better Life…read more AlleeVision Optometry is proud to have been serving Knoxville and the surrounding communities for over 30 years. We enjoy providing a full scope of services for the entire family. In addition, Drs. Michael and Jennifer Allee have extensive training in childrens developmental vision and vision therapy.

AWESOME EXPERIENCE!!! I have to say this was an absolutely amazing TEAM of people. From the…read moremoment I called on the phone to make an eye appointment to meeting the employees at the front desk and all that work there, FANTASTIC group of people. Professional, extremely friendly and welcoming. I look forward to seeing my Dr. Abigail Donigian again. She is so knowledgeable and professional with a great sense of humor. Thank you everyone that helped me. Cheers to a wonderful place

I'm left pretty disappointed. It was a fiasco trying to get my records transferred which wasn't…read moretheir fault but after some serious work I finally got them sent. Once I ordered my contacts one lady sold me it would be 5-7 business days. 5 business days l call the store and a lady said it would be 10 business days? I just called back today and then they gave me a totally different date. I asked for some emergency trial pairs, and they said they don't carry trial pairs for the brand they sell for any stores in the area. If you're in a rush to get contacts, i would recommend somewhere else for a lot less expensive and a lot faster on the delivery.

I will definitely tell people about this place they were very nice and friendly they helped us…read moreevery way possible I thank them for everything

The main reason I only gave three stars is because following my recent exam and new glasses…read morepurchase, not a single person called me to tell me about delivery delay. I actually called in and asked after the due delivery date had passed, where were my glasses, and the customer service person flippantly said he didn't know, and that it was the fault of UPS. He admitted he had no idea where my glasses were. FURTHERMORE, the same rep told me he couldn't possibly keep track, and call to notify customers of the delay. Excuse me? That is PRECISELY your responsibility, sir. You so flippantly claimed that it wasn't your responsibility, and you didn't have time to follow up with every customer. Your negligence in following up with UPS then contacting the client when delivery isn't met is precisely the definition of your job. Now, I have to follow up every day and talk to this person everyday to find out where are my glasses. Not doing this again. That is all.