Cancel

    Open app

    Search

    Journey Moving Company

    5.0 (2 reviews)
    Open 8:00 am - 7:00 pm

    Services - Journey Moving Company

    In-state moving

    International moving

    Out-of-state moving

    2 More Services

    Packing

    Unpacking

    Journey Moving Company Photos

    Recommended Reviews - Journey Moving Company

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Angela W.
    150
    16
    16

    12 days ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Journey Moving Company

    Established Moving & Storage

    Established Moving & Storage

    2.1
    (25 reviews)

    SCAM!!! - The Worst Moving Experience I've Ever Had!!!…read more This was one of the worst service experiences I've ever had in my life. Established Moving & Storage completely destroyed my LG OLED TV -- a high-end television worth over $2,000 -- and left me stuck replacing it out of my own pocket. The screen is ruined and the TV is no longer operable. Their "solution"? Push me off to their insurance company who offered me $98. Ninety-eight dollars. For a $2,000+ TV they damaged!! And the way they handled it afterward was even worse. I called over and over trying to speak with a manager. Every single time I was told, "Someone will call you back." Not once did anyone follow up. Multiple messages. Multiple employees. Zero accountability. It became very clear they were just telling me that to get me off the phone. During the move, the workers were moving at a snail's pace, joking around and laughing while I was being billed hourly. I was charged for time that absolutely did not reflect professional, focused work. When you're paying by the hour, dragging things out matters. This company does not take responsibility when they damage your belongings. Once they have your money, you're on your own. If something valuable gets broken, don't expect meaningful help, don't expect urgency, and definitely don't expect them to make it right. Now I'm out a $2,000 LG OLED and shopping for a replacement because of their negligence. If you care about your belongings, avoid this company!

    Ryan is the biggest piece of shit ever. His movers are was great but his ownership skills are…read moreterrible. I asked this man for the contact 3 times because his workers accidentally messed up my sister mirror.Everytime I called for the contract to try to make my claim to get the mirror fix he lied and said he sent it to me . Fucking piece of shit never will use his company again

    Mr Shipper Delray

    Mr Shipper Delray

    3.4
    (27 reviews)

    Since I don't live in Florida, I had no idea where to look for the best place to trust with…read moreshipping something to myself in Chicago. I turned to Yelp and saw that Mr Shipper Delray had great ratings-and now I know why. When my family sold a condo in Delray Beach, there was a piece of art I knew I wanted to send to Chicago, so I was finally able to do so this weekend. It is a very long, narrow, and heavy sign, so I knew it wouldn't be cheap- and figured I'd give the business to someone local instead of the FedEx or ups store. Im so glad I did! Me shipper was so helpful, and had me stay in the shop until he was sure he could properly care for and ship my artwork. While it wasn't cheap, it was so worth it to know it would be well taken care of. My package arrived a few days later packed perfectly!! I will absolutely recommend others use him if you're in the Delray Beach area and need to send anything at all.

    Came to return U-Haul equipment and U-Haul messed up my reservation twice…read more The clerk/owner told me there would be a charge for the missing dolly. I informed him that U-HAUL put a note that the dolly was never included, and said I would call them and immediately got on the phone. He waved me off and said, well they can give you a refund and printed a receipt saying he already charged me for it. Literally. Could not wait 5. Seconds. Horrible customer service, mind you, had he READ the screen in front of him he would have known NOT to charge me for it. The lady on the phone refunded me not 2 minutes later after I walked out.

    Paramount Van Lines

    Paramount Van Lines

    1.2
    (22 reviews)

    This is my first time giving any business a negative review but I felt this one was warranted. In…read moreJanuary this year, we used Paramount movers to move from Florida to Los Angeles. Though our items were picked up and delivered within the time frame, the unfair business tactics and horrible and rude customer service left us angry and frustrated and cost us more than $1000 from the original contract. I am sharing the tips from my experience below to save you the frustration and agony. You should specifically watch out for the following items: 1. Do not sign the contract until a field officer comes and physically inspect your items or requests the photos & dimensions of each item you are planning to move and you have proof of the estimation calculation. They quote a low price to get into the contract binding with 40% or more payment upfront using improper estimation of the shipment items and square footage to subsequently raise the cost before the move. The contract specifies the customer is not allowed to cancel due to changes in cost of the move. Get everything in writing, including proof of measurements for any square footage increase claims. 2. Do not sign the contract if they have not shared the packing procedures upfront. Understand your responsibilities clearly as their procedures are vague at some points. Get written clarification for specific items of your list, as their verbal assurances will NOT be honored. 4. Beware of their horrible customer service. They are very rude, unresponsive and unreliable once they get your money. They keep transferring you from one representative (broker/contractor) to the other and they will not honor the previous representative's words. Once the move is complete, they refuse to return calls, emails or messages so there is no recourse if items were lost or damaged during the move. Their tactic seems to be ignoring the customer so that customer gives up complaining and takes no action against them as the days pass by. Use significant caution when doing business with this company.

    If I could give a negative rating, I would. You would be better off putting your belongings in a…read morelittle red wagon and pulling them behind you on the way to wherever you are going. My move took place 15 months ago and I just now feel rational enough about it to write a review. My first impression on my initial phone call was a positive one. The person I spoke to was polite and professional, described different options to me and after asking me for a description of what I would be moving, gave me an estimate which I was happy with. The fun began the day the movers showed up with a U Haul truck. The list of what I was taking with me had grown and I had communicated that information to the company during the time between the initial call and the time that the mover showed up with the U Haul. One guy was an employee of the moving company and the other three were literally people that he had picked up off the street. After everyone left, I found drug paraphernalia and empty alcohol containers in my bathroom. When the guy saw the additional things that I was bringing my estimate jumped from $2200 to almost $9000. I am a disabled senior and moving is challenging enough without those kind of surprises. Additionally the guy, who was arrogant and rude during the whole process, said there was no way all this stuff was going to fit in his truck. I am disabled and was unable to walk that day so my neighbor who is very sharp eyed and smart was keeping an eye on things outside. So I had 2 choices - either pay the almost 9k or leave a bunch of my stuff behind. By this point I was crying in frustration and anger. i called the company trying to work out something and the person on the phone, who was also rude and abrupt, said those are your options. She gave me an in between option that I could do a certain amount for $5900 and that amount was determined by volume. I agreed to that middle amount. I had things inside the house, things on the porch and things in the yard organized into groups. They had already loaded everything from the house which fit into the allotted area and I had to determine what to leave behind, which was a challenge since I could not walk that day. My neighbor walked out to the truck with the rude and obnoxious mover to show her the amount of space that was remaining and she came into the house to help decide what could go and what had to stay. During all of this a new contract with the new price and new volume of stuff to be moved had been printed and the guy was badgering me constantly to sign it. I told him I was not signing until I actually read it. He was terrible. In hindsight I should have just cancelled it when they first showed up and things went to hell right away. At this point I was still crying because I had a total of 10k to make this move which had to include paying the movers and driving myself and 5 animals across the country as well as setting up my new household. As mentioned I am a disabled senior and I am on a fixed income. It was financially devastating to me to have to pay almost triple the original estimate. They finally finished loading, I had signed the contract and my neighbor went outside and took a picture of how much empty space there was on the truck. Over half the truck was empty so all of my things would have fit without issue and he lied about not being able to fit everything. My neighbor is very assertive and organized and made sure that they fit as much as possible into the allotted space. Otherwise i'm sure I would have been able to take even less with me. One of the young people who was helping with the loading and was the only halfway nice person out of the 4, said that he has seen them do this a lot of times - show up to pick up whatever is being moved and giving the customer a much higher price than what they were told initially. My neighbor said they dropped one of my pieces of furniture off the ramp 3 times and another piece of furniture twice. Both were damaged and required repair when I finally got them. It was a nightmare experience from the second the arrogant jerk {trying to keep this rating G rated} showed up to the time they left my house, with my belongings that had to remain behind because of the huge jump in cost scattered around the yard, which was a whole other issue that I had to deal with just days before moving across the country. DO NOT USE THIS COMPANY!!!!!!THEY ARE LIARS AND CROOKS!!!!THEY DRANK AND DID DRUGS IN MY BATHROOM!!!!THEY WERE RECKLESS WITH MY BELONGINGS!!!!!DO NOT TRUST OR BELIEVE THEM!!!! The only bright spot in this scenario was the driver who delivered my goods. He called the day before to make sure I would be here to receive the delivery. He was clean, well dressed and polite. He unloaded everything efficiently and placed it where I asked. He could see I was elderly and disabled and set up my bed and unboxed my big TV and set it on top of the TV stand since I would have been unable to do that. He did a great job.

    Nexa Vanlines

    Nexa Vanlines

    1.0
    (37 reviews)

    BAIT. AND. SWITCH…read more Do NOT hire this company under any circumstances. They will tell you whatever you want to hear to earn your sale and then not honor any of the initially agreed upon aspects of the sale. Once they had my sale and non refundable deposit, I was met with nothing but defensive and unsympathetic responses from the multiple customer services reps I spoke with all the way up to management. They offered a measly $500 discount on an over $10k move (which was almost double the initial quote!) Please please please read all of the horrible reviews on this company - over 75 complaints of BAIT AND SWITCH and jacking up costs on the BBB. Do not make my same mistake and stay far away from this deceitful company. They should be shut down. Zero stars. Horrible customer service. Liars.

    They are absolutely liars and deceivers. The initial price…read morethey give you is NOT the final price, every "update" they call you with is a chance to increase their price. Then they lock you in when it is too late to get another company and then you are stuck paying the increased price. Then, they are not available on weekends and tell you to call them on those days if needed. Lastly, they guaranteed me a delivery date that was agreed upon on every single "update" call, then the day before they tell me it's no guarantee. They are terrible! I wasted sooo much money on this company and I experienced significant loss of funds from unexpected fees. I'm in tears typing this. My moving experience was a nightmare!

    Journey Moving Company - movers - Updated July 2026

    Loading...
    Loading...
    Loading...