I had my daughter's Sweet 16 at Joya Hall on 08/11/18. I had booked the hall for the first floor as you enter the location. The people i booked the hall with were not very receptive, but the hall was decent so we booked it regardless.
They let us come in early to decorate the place. Sanwer Chowdhry was there watching us, he seemed to be not very happy or helpful or enthusiastic about us being there. We asked him for table cloths and a table for the front, and he told them to give it to us and he left the place for few minutes and the power went out of the hall. He came back in asking what had happened, then he left again. He said not a thing to me or any of my family members who were decorating for hours that there is a major problem going on. We thought it's a temporary problem, and could probably turn it back on in a few. I left the place to run errands but family stayed to finish the decorations.
When I came back for the party the place still had no power. There was no one at the hall to tell me, or my arriving guests what is going on. I had to go to basement, kitchen, and everywhere looking for an answer or someone to let me know about the power outage but I couldn't found anyone. In the meantime all my guests were waiting outside for an hour by the street on Woodhaven Blvd (talk about embarrassment).
Finally someone came, and they said they are working on it. They didn't know when the power would come back on, even though they had 4+ hours to attempt to fix the issue. They offered us that if we want we can use the basement while there is another party going on there. All my guest had helped us to take all the already set up decorations and everything to basement. Finally the party started an hour and a half later.
The other party started at the same time we did. We couldn't hear anything as my daughter was doing the most important and meaningful part of the celebration: the Sweet 16 candle ceremony because there were no sound barrier from the other party. For the rest of the program -the appetizer, and dinner had to be rushed.
The whole night I had go around apologizing to the guests. For the back drop I had two spot lights and a fairy light which we never got to plug in because the power went out before that. Not only was this special occasion that took so much time and effort to plan a mess, but the owners had the nerve to say that the power went out because we were using their electricity to set up. How does this make any sense if the only thing we had plugged in was a hot glue gun?
At the end Sanwer came told me come one day for lunch with your family. I was so upset and mad I had not replied anything to him. No matter what I said to him or write for this review can't change the fact that all the planning, hard work, and effort put into this party, and not to mention the money we paid to book the hall went to waste. All i wanted was for the day to go smooth, and my daughter to have a great night as she deserved for her birthday with no worries. I cannot give the day back to my daughter, so she can have a better Sweet 16th Birthday memory for rest of her life to remember. Instead we have all the pictures of the guests waiting on the street as a horrible reminder and memory of the Sweet 16 birthday.
I would not wish for this to happen to anyone.
My original post was no stars but it would not allow me to post my review without at least 1 star. read more