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    Joy's Service Center

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm

    Services - Joy's Service Center

    Auto light repair

    Auto transmission repair

    Oil changes

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    5 years ago

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    Midwest Kia

    Midwest Kia

    1.7
    (82 reviews)

    Marcus & Team provided an amazing buying experience. They made it extremely easy to trade in my…read morepickup truck & choose a new vehicle. Marcus Wise, is definitely a salesman You should ask for if you want GREAT service with a smile.

    Dropped my car off for a recall. Picked it up a week later. Three days after that, check engine…read morelight came on, code was misfire for cylinder 2. Took it in June 11th, explained that I switched coil packs 2 and 4 and the misfire stopped, but check engine light was still on. I waited without an update until July 6th before I went to get my car. Service writer said he was going to reach out. Said the tech test drove it several times and could not duplicate the problem. I drove it home, no problems. Next day the misfire returned. I found that I had mis-identified the cylinder. When I looked at the correct coil pack, I saw the problem immediately- see picture. One of the wires in coil pack 2 was partially pulled out. I pushed it back in and the problem was gone. Here's the worst part: I have a dash cam. It showed my car sat from the 11th to the 19th before the tech pulled it into his bay. He spent 5 minutes with his diagnostic tool inside the car, then popped the hood. He spent 4 minutes looking around the engine with a flashlight, occasionally wiggling things. Then he got back into the car for a few minutes, then did a 15 minute test drive. He parked the car and it did not move again until I picked it up 17 days later. He missed the loose wire(I would assume the tech knew which cylinder was #2), only drove it once, then they didn't contact me for 17 days. I wouldn't trust them to change my wiper blades.

    Joy's Service Center - autorepair - Updated August 2026

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