My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!

This place is a joke of a car dealership. Honestly should be shut down for how shady they are. We…read morewent and got a Kia sorento from them, only 80K miles and traded in my really nice Kia forte for it. A month later the car breaks down and needs a brand new engine. Apparently they did some shady stuff and swapped the engine out for a different one on the sorento to try to hide the problem long enough to sell the vehicle. They were no help and wouldn't even answer the phone to talk to us. A joke of a place, a joke of a owner. DO NOT USE THEM, THEY NEED TO BE SHUT DOWN!

I really thought I was making a good deal with these guys. They promised to fix a few things on my…read morepurchase. Only one of the things was done and they actually put the part in backwards. Man. So sorry I wound up on this lot. Maybe steer clear.

I bought my car from them over 5 years ago I love my car and their service their was excellent they…read moredidn't try and over sell me they let me take my time and they helped me with the dmv

I am SO UPSET !!! , I took my daughter with her life savings to get a car from Jones and Sons …read more Before we even got the car home we had to pull off the side of the highway because the front bumper was half off and scraping road causing her to swerve ! Two weeks later she was having issues, took to mechanic , he couldn't believe a car lot sold my daughter car in the condition it was in , went back to car lot they realized car never even got inspected for sale . Took more $ , fixed one issue without an inspection ! weeks later it started knocking sounds . Now car undrivable and she out a car and her life savings !

Matt and his staff are great. They helped me so much. I explained what I needed the vehicle for,…read moreand what type of model I would prefer. I had many options to choose from. I was able to get exactly what I wanted.

Excellent place to make your next vehicle purchase! Brian and his staff treats you like family! No…read morepressure sales is the best approach! Thank you again for my Denali!

I will only buy a car from Mayberry Motors for the rest of my life. Darin (owner of Mayberry…read moreMotors and Joe's Garage) is incredibly kind, sincere, honest and so easy to work with! We purchased a new family car about a month ago and had such a great experience that we decided to purchase another car from him for our teenage driver. Years ago, we went to another dealership and had a terrible experience so I was dreading looking for another car but Darin made it painless and I look forward to working with him again.

I am on a road trip from SoCal driving my Bolt. I started having problems charging and it was…read morereally stressful so far from home. I made a service appointment online on Sunday night for Monday morning. Pulled in and was greeted by Rene. I was stressed and pretty frazzled. He got me checked in. I waited in their waiting room which had plenty of comfortable seats. I made myself a cup of tea from their well stocked coffee bar and settled in. The good news was that problem was fixed with a software update and they even charged my car. Rene was super sweet and walked me to my car to make sure everything was ok.

Had a great experience with this dealership buying a new company work truck! Would definitely go…read morethere again next time we are in the market.

I bought a 2007 Ford F250SD on 1/6/24. I got to drive her for 2 weeks and now she has been parked…read moresince. We found her with no oil. I called Lou glutz, and their response was, "You bought it as is," but if I could bring her down, they would take a look. Next week she goes into the shop, a. Certified diesel mechanic.

I bought a piece of shit from Lou Glutz. No help one week after purchase when the rig broke down!read more

I've been a Kiefer Mazda customer for almost 30 years, since I was 19 years old! In all that time I…read moreonly bought one car somewhere else, and I regretted it. I'm a Mazda girl through and through, and Kiefer Eugene is the reason why. We've purchased dozens of cars from them over the decades, and through every change over the years, one thing has stayed the same: the incredible care they take of their customers. April Duke and Alex are absolutely the best in the business. April always makes sure we're taken care of, every single time, no matter what we need. If you want VIP treatment and a dealership that actually values loyalty, ask for April Duke or Alex at Kiefer Mazda. I can't recommend them highly enough, 30 years and counting!

I purchased a vehicle last year in September. The vehicle runs fine. No issues. I have been…read moreattempting to cancel my warranty for over 3 months with them. Whenever I call I'm told they're having an event, no one is working or at their desk today. I'm given people's emails. I emailed two different people who never responded. This vehicle is my daily so the miles continue to grow as my request is ignored. Don't purchase warranty if you plan on canceling a few months down the road after deciding if the vehicle would run smoothly. This is ridiculous and seems very predatory to be this difficult to cancel a service. My car runs fine, I work at another dealership where they can buy parts and help me out if needed. I truly enjoyed Mazda until this situation

I have a 2013 f150 with the 3.5l eco engine, after taking it to a previous shop to diagnose some…read moreoil leaks that were discovered I decided to get a second opinion due to the previous shop asking way too much to fix it. I ended up taking it to Kendal ford and was given a much better price to fix everything. After fixing the leaks and a few other issues that were found, I ended getting the truck back a few days later. unfortunately I was pretty disappointed in how little the technicians cared to properly secure both front wheel well liners and a unsecured catalytic converter, as well as a flashing low engine oil pressure light on my dash. I took the truck back and told consultant Morgan Hargen that my truck was not fixed, he was very quick to take the truck back and fix any issues I was having. About a week later I received a phone call stating that all issues have been fixed and it was ready to be picked up and so far so good, I haven't had an issue since. thanks Morgan

I purchased a 2016 EcoDiesel from Kendall Ford of Eugene in March 2024. After paying over $25,000…read morefor the truck, within 8 days, the truck was in their shop for approximately 3-4 months due to complete mechanical failure (including throttle control and fuel system components). Completely inoperable. Supposedly there was an "extensive inspection" on this truck, even though it broke down completely 8 days after I bought it, and it had to be trailed back to Kendall Ford of Eugene. While in the shop for nearly 4 months, numerous parts were replaced to include the high pressure fuel pump, the air filter, the air intake, and turbo flanges. But they never corrected the original issue and it had to be sent to multiple dealerships to even become functional again. 8 days after I bought it. Less than 2 years later, the same issue is still prevalent and worsening (electronic throttle control + DPF failure). I contacted the dealership to resolve this directly, and the only solution offered was to trade the vehicle in at a significantly reduced value (worth almost nothing, as it is once again, not functional) with no acknowledgment of the recurring issue despite numerous service records. I will never go back here for any reason. They value their dollar over you, and aren't shy about it. Even knowing I was a veteran coming off a serious car accident didn't stop them from selling me a vehicle that broke within 8 day of purchase. Do you really think they care more about you? Thank you for reading. I will update this review based on how Kendall chooses to handle this situation. Please comment if you want any source documentation at all.

Kyra was exceptionally pleasant and helpful! Most accommodating and flexible to meet our scheduling…read moreneeds!

These guys are great. If you want to buy a car I suggest you do it online and have Dylan and Kevin…read morehelp you. I took a train from Portland down to Eugene and drove away in my new Corolla XSE in about an hour from start to finish. The deal was done online before I got there. They picked me up at the train station in my new car and treated me professionally, promptly, and in a friendly way from start to finish. I got a great deal and a beautiful car with no pressure and 100% transparency.