Horrible experience with the RUDE male owner (La Vista shop)! My job request was to sew the elastic…read moreback onto the front waistline of my shorts. Pretty simple sewing job which I would have done myself if I had an operational sewing machine. When I got it back after over a week I noticed the left side was shirred but the right side was quite flat, so the crotch was totally off center. I brought this to his attention in a very nice manner but he threw a fit and refused to accept his mistake. After going back and forth he gave me back my $15 and he had the nerve to demand that I go back the next day so he could remove all the stitches he sewed! I refused and told him he could remove it right then and there while I waited because I would NEVER EVER go back! He didn't do it so I left. Look elsewhere for your sewing needs! Background: I have been going to this tailor for a few years now (just because they are the closest) and I noticed that they often make mistakes with simple sewing requests. Worse, the owner takes offense/gets grumpy when you show and explain nicely what needs to be corrected. I'm a very patient person and always give multiple chances, but in this case I should have just stopped tolerating this crap a long time ago! Live and learn!

Summary: We trusted them with cleaning our 1700.00 wedding dress and in return we were provided…read morewith unprofessional service falling way below our expectations. We came in with a dress that needed to be cleaned, and we left with a damaged dress that needs to be cleaned again. Waited a day to ensure that this review is level-headed and not emotionally driven. My Fiancé took her wedding dress here based on a referral from a friend. We had already chosen a different lady for our dress alterations and only needed the dress cleaned. After pickup we found the wedding dress (worth around 1700.00) neatly packaged in a standard clear plastic bag that was stapled closed around the outside. Our first and biggest issue was that they had stapled our dress along with the bag. Obviously, the folks here do not care to treat your property with respect. Wedding dresses are expensive, and it really doesn't take much effort to ensure that you don't put staples through your customer's clothing. While they are small holes, the dress now has little holes in it. The second issue was that there were black spots on the dress as well as hair. We had not removed the dress from the plastic bag and the hair was underneath. The third issue was that when my Fiancé took the dress back, they were confrontational and tried to defend everything. The most professional response here would have been. "I'm sorry we stapled your dress, and that we weren't able to clean it to your satisfaction. The black dots were unable to be removed, but there definitely shouldn't have been hair. Here is a full refund". Instead my Fiancé felt like she had to defend herself and argue about everything, and she left incredibly emotionally distraught. The lady yelled at her and tried to make her feel stupid. A bystander chiming in and telling her to 'leave her emotions out of it' didn't help the situation either. Ultimately we got a 75.00 cheque (roughly half the cost of the cleaning), a very bad experience and we never will be able to trust this place again.

I should have known based on the smell when I walked in the first time, but I tried it anyway…read more There is an odor in the place when you walk in, and I was hopeful that it would not stick to my plastic-covered dry-cleaned sport coat upon pick up, but it is unavoidable. It smells like stale food, and bad breath. Now I have to have it dry cleaned somewhere else in hopes that I can get this stink out. I will never set foot into this place again. Awful.

she did a fabulous job on my formal dress! I appreciate her quality and friendly service.read more

This tailor saved me! I needed to fit into a bridesmaids dress VERY last minute (less than 24…read morehours) and was not sure anyone would make it happen. Not only did he make it fit, he did it in 6 hours and for a reasonable price. I highly recommend (but maybe give him more time than I did)!

High prices. Did a terrible job on a dress I had altered. It was unfinished, and unwearable. Go…read moreto My Tailor.

Sy's does absolutely beautiful work. I have used them for many years and they have saved me an…read moreemergencies as well. Quality work at a good price.

I have been coming here for years and they do a great job every time. Always super helpful and very…read moreaffordable. I'll be back!

Highly recommend. Quality work, good prices, nice people! The fitting itself for a pant and suit…read moretook less than 15 minutes.

Excellent Service! Always happy with how they repair my…read moreMotocross gear and clothing. repairs Are better than new. Many Thanks

I was in a rush to try and get a couple items sewn on for a work uniform and Diane's did an…read moreexcellent job making sure everything looked great at a very fair price and in a very timely manner! I highly recommend her shop for all your tailoring needs!

I left 2 or 3 voice messages asking her to return my phone call, had a simple sewing job to do and…read morethey didn't have the decency to even return my call. Had a friend do the job instead

I have been going here for MANY years. It was always terrific. Then the lady who operated it,…read moreYounghei (spelling?) apparently semi-retired, and now it is useless. I recently took two items in to be altered. The first one was a simple uniform shirt that needed an American flag sewn on the sleeve. Sounds pretty easy, doesn't it. Well, I thought so too. It was not. I explained I needed the short back in 6 days because I needed to travel to Des Moines with ot for an event in 8 days. Not a problem, I was assured. I went in 6 days later to retrieve the shirt, as I was promised, and it was for some reason not done. OK. It can happen. I explained I needed the shirt for certain the next day as I was leaving in the morning of the next day. The counter person assured me it would be done by 3:00. OK. No problem. I went back the next day, and as you might have guessed, the shirt was not ready at 3:00. She assured me that if I came back at 5:00 it would be finished. I returned at 5:00, and lo and behold, it was complete, but she had sewn the wrong flag on it. She was apologetic after I pointed this out and asked me to take a seat while she made the correction. OK. I sat down. A few minutes later, she returned with the shirt, but the flag was horribly crooked. This was an easy piece of work, because the flag sits nearly directly on top of a seam! Just line it up with the seam! Once again, I sat down while she took the shirt back to correct her error. She returned after a short while with the shirt, and there was glue spread all over the place. Apparently, beneath the old patch, had been glue, which was now both on the shirt, and on the new flag. She did not see an issue with this when I pointed it out, but she did once again take the shirt back again, to see if she could use the steamer to remove the glue. She returned it to me about 10 minutes later, and while most of the glue was now off of the shirt, there was still a rather large blob of glue obscuring part of the flag. I told her OK, I would take it, and when I got home I steamed that glue from it so it at least looked presentable. She did offer to comp the job for all the issues, but I refused and paid her. Nobody should work for free. OK, second item. My second item was a Revolutionary War uniform coat. It was expensive and made for me a few years ago. Due to recent weight loss, it needed to be altered. When I went to get my shirt, and got increasingly annoyed waiting, I did ask for my uniform coat back. I said I did not trust them to get it done right, and that I would take it elsewhere. I was informed my coat was not there, and that he seamstress had taken it home since it was such an involved job. OK. No problem. I left with just my glue-covered shirt. I waited a few days to call to check on my coat, and was told on a Thursday, that they did not know the status, since it was still at the seamstress's home, but I was assured I would get a call the next day, Friday, with a status. This was by the lady who had screwed my shirt up, but I held out confidence that she would be able to competently check into this, and call me back the next day. Of course, she did not. Big surprise. I called back Monday and was aggravated at her for not calling me back. I expressed my frustration, and she assured me should would ASAP and call me right back. She actually did return my call in short order to PROMISE me the coat would be done in 3 more days. In 3 days, I called before making another fruitless trip, and was informed that now the seamstress need an additional 4 days. At that point I drove to the shop, and demanded my coat be returned to me. I had not given permission for anyone to remove my coat from the building, and I was sick of waiting. I even offered to go pick the coat up from wherever the seamstress had secreted it. I was assured a call would be made to get my coat returned. A gentleman called me, he might be the owner or manager of Maple Tailors and we discussed the debacle. He made no attempt to defend this lousy customer service, and was quite apologetic. He assured me the coat would be there the next day. Somehow, magically, the coat that could not be completed, was completed that night. Perhaps it was done by fairies or angels, I do not know. It was done correctly, which very much surprised me. I half expected there to only be 1 arm or something, but everything was fine. I paid my bill, $133, and left. I am glad it was done, but I will never return. It is a shame because I was a loyal customer for around 10 years. Go up the street to Jack's tailors for far less hassle!

Amazing workers, so kind and sweet. They ask you all the questions and make sure that they have…read moreeverything written down for alterations. It was only $600 to get a vintage ball gown customized for me and to get the bustles done. They also did my other dress alterations for only $60. Both were done within 3 weeks! Amazing and fast!!

I am very pleased with the alterations on my dress. The ladies were really frienfly and helpful in…read morehelping me decide on the best length for me. I was treated as though I was a valued life long customer. Great prices too.

Amazing service!!!! Got my bridal dress tailored & got it back in no time! Work great with your…read moreschedule. Communicates with you greatly as well!!! Love them