Very strange communication today. I have been going to JP Nail for about 8 years. I always just go for regular pedicures, but hadn't been there for awhile, in fact my toenails were very long and disgusting looking. I had the wife today and her only conversation was telling me when to move my foot from water/ foot rest, etc. I brought my own polish the same the same as always. She didn't even say anything about my overlong nails. She spent maybe 10-15 minutes on me and left me sitting there with my nails to dry. She went to another customer and never looked back at me. After about 30 minutes of sitting, I decided I was just going to get up & leave. The husband had a fit when he saw me trying to get up, he came & assisted me. I still don't know why I was basically ignored after minimal treatment??? I've always paid in cash and left a tip, but this time I was treated like a "piece of furniture ". They do a good job, but as others have mentioned, the customer service/communication is seriously lacking. Not sure if I'll go back!! read more

Amazing pedicures and clean salon! Just moved to the area and so happy to have found them!

Horrible. Called to get my nails taken off. Asked to book an appointment he said he doesn't have anything. Argued with me to just keep calling during the day to see if he can squeeze me in. Mind you it was the fifth time I called in two days and the only time they picked up their phone. I said when are you available this week to do it he said we aren't. Ok fine do you have time next week. Nope. He told me I'm better off finding another Salon to take them off. But I got my nails done there. I won't be back. read more

Right on time. It was only the male nail tech today and he was extremely nice and did great with designs. He kept the conversation flowing and it was never awkward. He did really good on my nails and I love them. read more

Loved my new pedicure! Went on a cruise and received so many compliments!! Service was fast and professional, selection of colors and styles was huge! read more

Came in for an impulsive decision left very happy. I walked in and got a super cute full set. Short acrylic French tip. I love them!! It was a nice little gift to myself read more

JP Nails - Short acrylic french tip nails - Nail Salons Near Me - Valley Springs, California

Great service!!! Got a pedicure today And it was amazing. Will be going back! Highly recommend JP nails! I will not go anywhere else in town now! Thank you! read more

JP Nails - Pedicure - Nail Salons Near Me - Valley Springs, California

I forgot the gals name but she did an absolutely amazing job on my nails. They look so good, I'm obsessed! Will 100% be returning! read more

JP Nails - Incredible job! Can't wait to return :) - Nail Salons Near Me - Valley Springs, California

Make sure to make an appointment, chances are they could fit you in same day. There are only two working, which makes for a nice quiet experience. They are both very professional and do a very good job. I will be going back. read more

Right away this place is super clean. I went in at five pm. Nice and quiet. Jimmy who did my nails did an amazing job. I will be going back. The only thing I was a little turned off by was there was hardly any interaction when I tried to talk. Most likely because it was close to closing. read more

JP Nails - Purple French tip nails - Nail Salons Near Me - Valley Springs, California

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Came here because of the good reviews. Very disappointed. Man rushed and ran back in forth between clients. Did not get my moneys worth. Had better experiences for less. Wont be back read more

I was up visiting family and decided to get a pedicure I called and they fit me right in. They were short staffed and working their butts off. However still maintaining good attentiveness towards your service. I just asked for the basic pedicure and I would say it was way above basic, she made sure To take the time to make sure my feet looked fabulous and I had no ingrown toenails ect. I will definitely go back for the same service and more. read more

JP Nails - Basic Pedicure - Nail Salons Near Me - Valley Springs, California

Phone etiquette: NONE Availability: RARE or NONE WALK IN APPT: NONE Customer Service: NONE I have tried to call make an appt several times. I get the same answer "sure what time today?" I provide - Anytime. "sorry we are booked". Then why ask me what time I can come in? Then hangs up. They must be so popular that they don't want business. I get it we live in a small area and staff is limited. I would have been happy with "we have an opening on ---. Would that work for you? Will never call again. read more

This is a very clean, friendly, and accommodating salon. I just moved back here from Arizona, where I had the absolute best nail tech. It was hard to even consider finding a new one, but I really like them. They are extremely conscientious and don't leave anything undone. I appreciate how they keep up on not only the health of my nails, but make sure that everything is perfect and that I'm happy with their work. read more

The gentleman who did my pedicure did a great job. The place is extremely clean. I read some reviews that say they don't answer the phone. But I called and got right in. But I did try and call to schedule another pedicure and it went to voicemail three different times during the day:-/ the shop is conveniently located close to my house so I hope I can make another appointment:-) read more

I've been having a hard time finding salons that are open during this time. They got myself and a friend in within a couple hours, I got a full set of acrylic nails and my friend got powder dip on top of her natural nails, both very satisfied with the quality of work and great customer service, we will be back! read more

JP Nails - Nail Salons Near Me - Valley Springs, California

My wife recently got her nails done here, it was a great experience for her. Very calm environment, relaxing, good pricing, and they took the time to do a great job! I recommend calling to schedule an appt here. read more

Best place in town! Love the quality and attention to detail. Make an appointment. Walk ins are almost impossible because if the high demand. read more

First time here and had a great experience! Last minute appointment for a pedicure and so glad I went! Super nice staff and met a new friend while I was there! Love our little town read more

JP Nails - Pedicure - Nail Salons Near Me - Valley Springs, California

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First time here. The best pedicure I've ever had. $60.00 well spent, that was their best pedicure on the menu. I do not regret one bit of it. There are of course other options. Quiet and soothing atmosphere. Super kind owners. Only two of them in the salon and it makes for a nice, unrushed experience. Manicure was really nice as well. I'm impressed and will definitely be back. Thank you for the great experience, especially with all this COVID stress going around. Nice to unwind. Also, very clean environment. You can tell they take pride in their salon. read more

I had a manicure and a pedicure. Excellent service. Friendly atmosphere. Loved my toes and fingernails.

What an awesome place! I've been going to Jackson to get my nails done so I'm very happy to find a local place that does great work. Attention to detail and very meticulous. Quiet and affordable. Thank you for taking a picture I brought in and making my nails perfect for Valentine's Day! Thank you! I'll be back next month read more

JP Nails - Valentine's Day nails perfectly done! - Nail Salons Near Me - Valley Springs, California

Great people and they do a great job. Call for appointment, they stay busy. I've been a steady customer and won't go anywhere else. It's just a husband a wife who work and they both do an awesome job. Really nice people... I can't ever imagine jimmy being argumentative or rude. Took my 4 year old daughter for her first nail salon experience yesterday.. Jimmy did a great job on her little fingers and toes. Which means he has another regular . read more

JP Nails - Jp nail - Nail Salons Near Me - Valley Springs, California

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Very rude customer service. Will never go back. I've experienced it and witnessed it from both of the owners and have heard the same from many in the community. It's too bad, being newer to the area I was really hoping to love this place and make it my new go to...but customer service is everything in this day and age, I can't do it. read more

This is the best salon I've ever been to. The prices are reasonable, Jimmy and JC are amazing!! Make an appointment they are busy, but they are worth it read more

JP Nails - Amazing cat eye manicure!!! Jimmy gave me a beautiful cat eye manicure. I can't wait to try another color. - Nail Salons Near Me - Valley Springs, California

I am picky about nail salons in terms of cleanliness, quality, and customer service, especially when a business values my time as much as theirs. JP nails gets a five star rating. I've been to JP several times with excellent service each and every time. Thankyou read more

Gel pedicure, acrylic removal and full gel set. Came out amazing! JP put effort and time into my cuticles that was much appreciated. My hands and toes look exactly how I'd want them. He's also nice to talk to as well. I'm very happy to find a place I can finally stick to going regularly. read more

He was nice and was friendly, but on my pedicure he didn't make any of my nails even and he put one coat of nail polish that was transparent and I paid for the luxury and was supposed to get a callous treatment, but once all the lotion and scrub was washed off when I got home and showered I still had them and there was no difference. When he did my manicure he didn't do any cuticle prep and I already have dried acrylic at the cuticle bed peeling up. They look nice, but they aren't going to last I have had dozens of nail sets and they're showing all the signs, and it's been a single day. He did all of this within 1hour and 5 minutes. Both a pedicure and a manicure and I think he was just looking to get by the hour and be done because I paid $109 for my services after tip and I don't believe i should have paid that much for what they gave me. My usual nail tech spends about 1hour and a half to 2 hours on my nails alone and he preps and makes sure they will not only look good but last. If you don't care about them lasting then they're good for you, but I wouldn't recommend the pedicure at all. read more

JP Nails - Pedicure - Nail Salons Near Me - Valley Springs, California

JP Nails is the best salon in town. Alway done with perfection. Always leave there feeling so good with the work they do....I say thank you very much..Susan:) read more

I was getting my nails hair done pretty consistently for a couple of years but recently needed to change my nail provider after the customer service went downhill. Jimmy became argumentative over the littlest things and refused to allow me to handle the bottles of gel polish to check for color accuracy because he said that other people had broken or spilled bottles. Mind you, I never have and if I had damaged something I would have paid for it. As a result, I ended up with incorrect colors on my nails when it didn't match the sample and felt like his attitude was poor and not worth my patronage. read more

First time here at JP nails. I made an appointment, which I'm glad I did. Only husband and wife working there, so I do think it's easier for them if customer could call and schedule. Nice people, followed your request which I much appreciated. I love almost everything here and the way they are. The only reason why it's a 4 and not a 5 is because I don't feel the tools are very sanitized. I hope they have time to arrange and figure out how to keep the tools clean and sanitize as well as the rocks for massages. read more

Worst customer service I've ever seen in my life. Do not waste your time at this place.

Just finished a pedicure and manicure. I was very impressed with the service and staff. Everyone was very friendly and professional. Jennifer was awesome!!!! My nails look amazing!!! Will definitely come back again. read more

Every time I come here there is a child screaming in my face and the owner also tried to say "come back later" when there is no one in the salon. read more

Currently, it's just the two (husband and wife) of them and let me tell you it is definitely worth the wait. If you notice, the people who have given bad reviews for this place haven't actually had any service done on them. If you're patient enough to schedule an appointment or call in ahead of time, this is the best place to go. I've never had a better pedicure or manicure! Both times I've come in they have been so kind and accommodating. They are doing the best they can to get people in as soon as possible. Personally, id rather come back and then serve me when they can, than be told to come in and sit there waiting forever. They gave me a punch card that they sign every time I come in. I believe you receive some sort of free treatment after 10 visits. Excellent customer service, great prices and even better quality care. I will definitely be coming back! read more

I've been here twice for pedicures and they have been nothing short of great. I don't expect to be seen right away as it is only 2 of them (husband and wife), so I run in and just see when they are available. They do their best especially with just starting a business! Very happy and will continue to go here. They also have their 3 year old son sometimes due to day care and once again they do their best with balancing customers and a small child. Good job guys!! And in response to the "walk ins welcome" below. Walk ins are great. Doesn't mean they have time to see you. Can't expect to walk in and them to drop their current customers to wait on you hand and foot (pun intended). I'm glad he didn't argue with you, they probably would've gotten a worse review than you gave them already. read more

Terrible Customer Service. Owner is very rude. Nails were a wreck. If your in VS you have other options, do yourself a favor and go to Elite. read more

The owner Jimmy did a wonderful job! He took his time and made sure it looked even. Most salons usually hurt by filing too closely or rough on my finger. He definitely does not. His wife did a great job on my pedicure. Yes, they have a toddler there, but he is so sweet and helpful. I didn't mind him there at all. It was quite entertaining. Btw I don't think it was cool for someone to post a picture of someone's child without consent. read more

JP Nails - Love my nails! - Nail Salons Near Me - Valley Springs, California

Professional, clean, nice, and excellent Ombré Powder application. Meticulous work. Make an appointment as husband and wife run shop; this will ensure you get in and make it convenient for both you and the owners. Five Stars. read more

The owners are welcoming and very sweet. They also have an adorable, young son who is there most of the time. The place is very lovely and they take their time. My only complaint is that the man who did my nails said that with each set, if one nail breaks, you can get it fixed for free. Well a couple weeks later, one of my nails broke but he charged me $6 to fix it. Besides that, this is an excellent place. read more

JP Nails - Nail Salons Near Me - Valley Springs, California