I've dropped my dog off twice to them now for boarding and they have been nothing but polite &…read morewilling to accept us last minute. My dog was fine both times & seemed to be well taken care of. If I need boarding in the future , I will make sure to keep them on my list of contacts.

I absolutely love bringing my dog here. Nothing makes me heart happier than seeing my dog run into…read morea building because he loves being there. He's always well cared for when we board him and he looks amazing after his grooming appointments.

Finding a daycare you truly trust with your dogs is no small thing--and this place gets it right on…read moreevery level. From the moment you walk in, the staff greets you (and your pups). They remember names, and care about each dog's individual needs and wellbeing. The customer service is exceptional -- responsive, warm, and proactive. They've reached out to let me know how my dogs were doing mid-day, which says everything about the kind of attention they give. My dogs come home happy and tired in the best way possible. Highly recommend to any pet parent who wants their dogs in great hands.

Lawrenceville pet owners -- PLEASE READ before boarding at PetSuites Lawrenceville…read more My puppy was seriously hurt while staying there. I got a TEXT at 7:15pm during the boarding stay telling me my puppy had a small gash near her nose. The facility stated they would be keeping a close eye on her and if I wanted, they could take her to the vet the next morning. I informed PetSuites to take her to the vet since the incident occurred while in their care. The vet called me to let me know my puppy would need surgery which required 12 stitches to close (see picture of injury below). After not hearing from PetSuites Lawrenceville, I went to the facility to talk to them and to request an incident report. PetSuites Lawrenceville admitted the potty run area had fencing/locks with bolts that stick out on the inside of the potty run and that they were working on sourcing rubber caps for the area to prevent anything like what happened to my puppy occurring in the future. I sent PetSuites of America, the registered agent, a notice of demand to cover the costs of surgery and medication. After the demand, I filed a small claims complaint which was served to their corporate office and they also failed to respond. The most heartbreaking part is that PetSuites of America failed to satisfy my claim and never asked how my puppy was doing after her surgery. I was eventually awarded judgment against them by the magistrate court. I trusted PetSuites Lawrenceville with my family member and they let me down in the worst way. This facility is entrusted with the safety of your animals. They failed mine -- and then refused to own it. I don't want this to happen to anyone else's pet. Please share this so other pet owners in the Lawrenceville area can make an informed decision before leaving their animals at PetSuites Lawrenceville facility.

Boarding and grooming are the best!!! My dog is always excited when he walks in the door.read more

I wanted to give an update after the owner, Matt, contacted me. Once he became aware of the…read moresituation, he immediately contacted me, and we had a good conversation, coming up with a reasonable solution. As a result, I felt compelled to update my review to not discourage people from trying Champ Bow Wow. The main disappointment boiled down to not being notified of the situation promptly. The owner ensured that training and procedures would be held to a higher standard moving forward. I understand that dogs can get into scuffles at any time, so in fairness, I think 3 stars is reasonable with the outcome, as well as informing future patrons of ANY boarding/day care facility to take pictures of their baby before leaving them and check their convenient Doggy-Cam.

I wasn't able to schedule an appointment for my feral cat in advance because I didn't know when I…read morecould get him in the carrier and he seemed to be struggling with a URI. My usual vet couldn't work him in last minute, and I called around to several before finding Gwinnett Animal Clinic. I AM SO GLAD I FOUND THIS PLACE. They were unbelievably accommodating. The person at the front desk asked if I could come right away (8:12 a.m.) and I headed over expecting to have to wait forever. Nope. About 10 minutes and the nicest vet tech Dillan took me back and did the work up, explained things, and was very gentle and kind with blood draw etc. and the cat did surprisingly well with them in and out of the carrier several times. I was on a time crunch to get to work and they were very sensitive to my time. They did not try to get me to do all kinds of unnecessary testing or treatments. Dr. Fant was very kind and thorough and explained everything well. I was in and out of there within an hour. Extremely pleased. The bill was very reasonable, I thought. Beth at checkout was super nice as well. It was clean and not crowded and they took their time with us. I will definitely recommend them to others and return for future needs. Thank you so very much for helping Kiki and putting my mind at ease knowing he was cared for well.

First of all, they were open on a Sunday! We were traveling and our small senior dog somehow hurt…read morehis leg and was dragging it. Gwinnett Animal Clinic could not have been more helpful. They worked us in that afternoon. The facility is top notch and every encounter from the front desk, the tech and the vet was friendly and superior to most experiences I have had, even with my own vet(s) at home. My dog, who is usually terrified and needs to be muzzled, was calm. He let them do anything without a fuss. I was shocked. They diagnosed and treated him quickly. They did not try to upsell us. They could have done x-rays, but gave us the option. They also called twice the next day to check on our dog. This place is the BEST!

I've taken my Australian Shepherd here several times and have been pleased with the results except…read morefor once when they kind of shaved him, but overall I have been satisfied.

I was recommended by one of my neighbors as she takes her pet here to get groomed and he looks…read morebeautiful! I figured I'd give it a shot. This is my puppy's first bath and trim (he was about 5 months old). Him being a shih Tzu- I intend to keep his fur long as I do not like the "teddy bear short cut look". Scheduling: Appt scheduling was very simple. Staff was very nice. Appearance: Upon arriving, It can be a little confusing as the sign is not lit up. It's a little past the opening where the Home Store is so be aware to keep going! Inside, it smelled like a old dogs inn. Just like a dog. Didn't feel the clean spa- like feeling I thought I would get. Staff: The staff were not masked, but still nice. I just want to say Lindsay was sooo sweet! The sweetest. Explained things in good detail and really nice. Experience: I asked them to let me know if there were any issues as he is a very scary pup. She told me she would try to save some of his fur as there was a mention it was matted pretty bad. He was shaved balled. My mom picked him up as I was at another appt and she said they kept apologizing and saying "he's alright". He wound up having really bad diarrhea for a few days and when I took him to the vet, they mentioned it was bacteria. It could have came from anywhere but he's not around any other dogs, and thought it was funny he got it right after coming home. I'm thinking because the place was not as clean as I'd hope. They were also a little pricey. The rate was higher than my neighbors who has a Yorkie. In addition, with the extra vet bill,this grooming costs me over $140 so I will mostlikely be searching for a new one. Just as a note, He smelled really good and appeared to be okay but I will not likely take him back.

Left our 2 cats for almost 2 weeks. Received daily updates including photos. They seemed content…read morethere.

My cat loves this place! The rooms are thoughtfully designed, and the staff is top-notch. I can…read moretravel knowing my cat is Bering well-cared for. And I love the daily pictures and progress report.

I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

Pros: I really like Pet Paradise in Snellville, GA. The facility is very nice and it's in a great…read morelocation. The staff is very helpful and knowledgeable. I love that you can watch your pet on the camera! I pet seems to love going there. They have a great pool for they take dogs who are not spayed or neutered (they call it unaltered )! Cons: The pet paradise app is not user friendly and needs work. I had to go into the facility to be 'opted in' for the rewards program. Also, the Facebook page is out of date. I only see information about the New Orleans location being closed. Finally, they are a bit on the expensive side but still affordable. Overall, I love this 5-star pet resort.

Love this place. Very clean. Does not smell like animals are housed there at all. Staff very…read moreprofessional. They are very transparent in terms of allowing you access to see your animals via video.