We have been taking our dog to Mutty Paws for some time for grooming. We have had decent experiences up until the last two which were bad. We are not risking a third. The groomer shaved her nipples off the last two times. She developed scabs and we told them about it after the first. But it happened again. A part of the pad on her foot was shaved off as well. She has been shaking, lethargic and extra sensitive to gentle touch. I called to let them know, they apologized over the phone, they said this never happens. But I can see now from other people's reviews similar carelessness and negligence has happened before. The manager asked for a third try to show they can do a good job. After giving them the benefit of the doubt once already and how hurt our dog is, we've lost our trust and won't be bringing her back. read more

If your care about your dog's well being think twice about boarding your pet at Muddy Paws in Watkinsville GA. I boarded my 14 year old Welsh Terrier at Muddy Paws for 5 days. Yesterday, the day I was supposed to pick her up, I received a text saying "Good Morning! We came in this morning to find that Bella had what looks like some pretty bloody diarrhea over night. She doesn't seem to be acting any differently but there's definitely a significant amount of blood. She did get get groome yesterday so that may have stressed her out some which could cause something like this. We have her on the schedule to be picked up today but wanted to go ahead and reach out considering how it looks. Let us know if you'd like us to do anything for her." I told Muddy Paws I couldn't pick her up immediately but called the vet and made an appointment to have them check her out. The only appointment they had was 2:30, but since Muddy Paws told me she was acting normally I wasn't too concerned. While I was waiting for them to bring Bella out, I asked how Bella behaved while she was there. The girl at the front desk said that Bella barked but otherwise was well behaved. The first thing I noticed was how badly groomed she was. Worst cut she has EVER had and not correct for the breed. Her coat felt dirty and she smelled dirty. As I was driving home it was obvious that Bella was larthegic and moving strangely. I took her to the vet immediately and they were kind enough to check her over early. She had lost 4 pounds (18% of her total weight) and was extremely dehydrated. The vet gave her both IV and subcutaneous fluilds. He ran blood work and found nothing obvious in the labs that would explain her symptoms. He asked that I pick her up before they closed so that we could watch her overnight and to bring her back tomorrow for more fluids because he did not want her to be alone. As I was leaving the vet, it was clear that Bella was still having trouble walking. Upon further inspection the vet determined that that the skin between Bella's toes was damaged due to prolonged contact with the bloody feces which he cleaned out from between her paws. I took Bella back up to Muddy Paws to explain the vets findings. The girl at the front desk stated that she had not worked during the time that Bella was boarded (interesting that she knew Bella barked if she wasn't on the premises) and had not worked there in two months. She went to get the manager. I once again angerly explained Bella's condition. During this conversation I stated that an adult male human could not lose 4 lbs of their body weight in a day much less a 22 lb dog. She clearly was not not eating or drinking and had been sick for longer than a day. I stated that someone should have notified me sooner so that I could get her the care she needed. The manager agreed that I should have been notified, but also said he had not been working until today as well. Later he admitted that she had been sick the day before but assured me they had immediately cleaned the cage. Which directly contradicted his statement that he had no knowledge of Bella being sick until the day I picked her up. I explained that they also needed to clean the feces off her feet (I paid to have her groomed which should have included shampooing her.) The manager said he had never heard that prolonged contact with feces could damage a dogs skin! She has recieved IV fluids for two days; she is on both a oral and topical antibiotics. All 4 paws are infected, and she is still has difficulty walking due to pain. Bottom line - they knew my dog was sick, and waited to notify me until until then day I was supposed to pick Bella. They endangered senior my dog's health and showed no ownership. read more

First time there and was not disappointed! Had to drop off my Lilly early due to last-minute change in schedule and pick her up late- they were SO gracious about it. Christina did her grooming and it was EXACTLY what I had asked for- first time ever (and Lilly is six years old.) The building is lovely, the staff very friendly and service-oriented, and I recommend them highly without hesitation! read more

I saw a similar review with the same issue. It concerned me when I first booked here, but I thought maybe it was just a one time thing since all the other reviews were oddly okay. The staff was great, but I did till them I didn't want him playing with other dogs at first because of his timid nature. They insisted for me to do it. I accepted thinking he wouldn't be out all day. They are out on concrete constantly. They also give you camera footage to look at while they stay. We picked him up and I was nice seeing he was okay. But shortly after we got home he was limping. We thought he was sore from playing all day. We gave him a bath, and was going to clip his nails when we noticed that not just one, but all his feet have red bloody sores on them. I am beyond livid that they let him out that long on concrete for him to get that bad. These pictures was after I cleaned them. Do not let your dog stay here over night. They don't care about the dogs on an individual scale. I will be calling in the morning. I contacted my virtual vet, and he said the sores are pretty severe for an only 4 day board, and may need antibiotics. Also keep in mind my dog is only 8 months. read more

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At first I was pleased with the customer service and kindness of the staff, however that changed when I picked up my dog after a 4 night boarding. My dog was moving slow and slightly limping but all I was told as I left was that he had run a lot and was tired. Upon getting him home I found that all four paws had multiple abrasions/peeling paw pads where his paws had been rubbed raw. I called to let them know what occurred so they were aware and to let them know that I received no heads up that he had any issues while there. I was immediately interrupted and told that they are "at high volume and do not have time to check in on every animal" but ironically was also assured that had he "shown signs of injury" the "vigilant workers" would have called to inform me. Given that my dog was limping when I saw him, they should have been aware. I did not call wanting any refund or issue just wanted an explanation for the injury and why I wasn't informed. I received varying information as I was told that "there were too many animals to pay attention too to notice mine had problems" but in the same breath assured that the animals there are well taken care of and attended too. I was told that they could make note for the future that they would "give more breaks" and more time in a smoother concrete area but essentially told that no proactive measures were taken for animal care. I see positive reviews for the day care so it seems some have a good experience but I would not recommend leaving your dog here overnight as you will be down several hundred dollars in boarding fees and then whatever vet care is required after. My dog can hardly bear weight on his feet and it will be several days before he can return to a normal schedule. I would highly recommend looking elsewhere for care unless a "high volume" environment feels like a safe option for your pet. read more

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Omg I cant say how much I love this place for my pup. He had so much fun today at doggy daycare that he fell asleep in the car and collapsed in his bed when we got home. I also love how I'm able to check on him during the day while I'm at work via cameras sat up all around the daycare. The workers were so sweet to my boy and I'm so happy I found such a great place where i can see he's having a great time and I can also see how he's doing during the day! read more

We love them, use them for Daycare and for haircuts and they are always so kind to our pup. Definitely recommend! read more

Mutty Paws - Pet Groomers Near Me - Watkinsville, Georgia

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Mutty Paws charges $40/ night for 1 dog. But please aware that they also charge 4% charge if paying with credit/ debit card! I was busy checking my dog in and providing the Rabies vaccine record and didn't notice their policy- and the check in person never bothered to inform me either. Very disappointed in this when I went to pick up my dog. read more

Jimmy Choo RIco Suave just loves going to Mutty Paws, he has met all kinds of new friends and has improved on his social skills. He just loves it. read more

Mutty Paws - "Jimmy Choo Rico Suave" loves going to Mutty Paws. His social skills have improved a lot and has made all kinds of new friends. - Pet Groomers Near Me - Watkinsville, Georgia

I originally met the owners at my work and found out that they were opening a Boarding & Grooming facility right around the road from where I live. I thought, how Perfect! I had just gotten a new puppy for the kids. A few weeks later I called and made an appointment for Kylo. He was pampered all morning and Loved it! I really like the fact that they offer either a nail grind or a nail trim. Every time we pull up to Mutty paws, Kylo goes nuts wiggling his butt in pure bliss to be back. The facility is Beautiful and has been there a little over a year and is climate controlled. If you want the best for your pups at a reasonable price then look no further than Mutty Paws. They even offer Doggie Day Care where they can play and be loved on All Day! Try them out and you'll be in love with Mutty Paws too! read more

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We live in Savannah but plan our family trips to Watkinsville around when our Labradoodle and Shih Tzu need to get groomed. This place is second to none, and priced fairly. We've also gone there to have our Labradoodle boarded and the cost is fair and our dog came back happy and exhausted (yay!) our two dogs give this place 8 paws up! Everyone here is so nice and accommodating. They remember all of our grooming requests from our first visit back in the winter so I didn't need to repeat anything as they knew just what to do. Also, I appreciate their efficiency. Your dog will be there only as long as they need to be! Thank you Mutty Paws did always taking care of our fur babies. If y'all watched little humans you'd be the first place I'd bring our baby! Can't wait for our next visit! read more

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We love Mutty Paws! Our black lab had the best time there during the Half Day Dog Play. Great prices, friendly staff, and best of all, our dog was SO TIRED after picking her up. This is the best place for your dog to get some energy out and to socialize with other dogs. They have cameras where you can see what your dog is up to throughout the day as well. We will definitely be back! read more

Mutty Paws - Worn out pup from her fun day at Mutty Paws! - Pet Groomers Near Me - Watkinsville, Georgia

I started taking Hercules to Mutty Paws because we didn't like the dog park near us. He absolutely loves it there. He was a little timid at first...but now he just runs off to play with all his friends. I feel like a parent who's prepared to drop their child off the first day at kindergarten (expecting tears, pleading, clinging) but he just runs off and doesn't look back. And they absolutely love him there! So thankful for all they do! read more

They take the best care of our babies!! We love how happy the pups are when we pick up and being able to check on the camera is a big comfort to us. Michelle has a great staff that truly cares about the dogs. Jet is also a sweet heart and helped us when we were in a pinch. Huge life saver. read more

Mutty Paws is wonderful! Both of my granddogs, Arya and Dash, love going there and playing with their friends. The staff is very caring and attentive to the dogs. They even have a great groomer. I always recommend Mutty Paws! read more

Mutty Paws is the best! I can't say enough about the amazing and friendly staff. They always remember us and make our Molly so happy! I'm so grateful to have such an awesome place so close to us! I really like that I can check up on Molly throughout the day via an app that gives you access to cameras inside and outside the play areas! Keep up the great work Mutty Paws! read more