Lisa is awesome with cats but not great with humans, sadly. Our feral-turned-indoor-princess is…read morevery skeptical of humans, but she loved Lisa. Despite Lisa's serious communication issues and difficulty processing feedback, we were content to keep her on forever, simply because the cats loved her. But then she fired us as we were about to go out of town and refused to inform us whether she intended to honor her pre-existing commitments. Some background: It was often a struggle to understand what Lisa wanted. Lisa doesn't like being texted on vacation, but she has little issue texting clients about personal things on their vacation. She sometimes insists you use the app, while feeling free to contact you via text message at other times. She'd get frustrated if we didn't pay the right Zelle account, but she gave us both accounts. Sometimes, one would not work so we'd use the other. This was one of many matters prompting Lisa to snap at my wife, a common occurrence. My wife is not rude or demanding. She is to the point and simply trying to communicate, especially on vacation. On a few occasions, Lisa's terse replies had my wife on the verge of tears. The real problems escalated over a plant, though. My wife propagates plants on our window sills. Lisa asked if she could have one in exchange for her plant-watering fee. My wife said OK, but she'd need to wait. Our friend in Asheville had lost EVERYTHING in the recent flooding, and many of the plants my wife was propagating were earmarked for her friend. My wife planned to give Lisa two plants from her next batch and even intended to plant them in fancy pots as a thank you for the care Lisa has shown for our cats. Well, Lisa got impatient. On a recent vacay, Lisa kept texting my wife about a plant. A bit annoyed because Lisa doesn't like getting texts on her own vacations, my wife told me she'd deal with it later. When we got home, Lisa had not only taken a plant, but had taken the biggest one. She'd also taken the wrong plant, mistaking a coin plant for a money tree. She'd left a note saying she'd taken it because my wife hadn't replied. Where on Earth is that tantamount to permission? Anyway, my wife sent her a text saying she could keep the plant but in the future she should wait for a reply. Lisa did not like this. I was on the couch when she arrived. Lisa put the plant on the porch with a note. I knew my wife told her to keep it so I motioned through a window "no" as she set it down. She shook her head and made haste back to her car. As I was opening the front door to call to her, she took off with a little squeal. The note said she didn't want to wait for the plants my wife intended for her, that she wanted to give one to one of her friends now. She added that she didn't want a plant at all because it would bring "bad juju" to her house. In my mind, taking a plant without permission would be the source of bad juju, but what do I know? After this incident, Lisa became noticeably shorter. Her reports weren't quite so friendly. Sometimes her messages were incomprehensible. We couldn't make sense of them. She gave our furbaby with a pancreas disease the wrong food serving, despite us updating it in the app. There were other issues, most of them minor, but she was clearly annoyed. Again, what mattered most to us is the cats liked her. Lisa was slated for an upcoming visit, so I told my wife that Lisa hadn't closed the cat food properly -- she left the top of a 17-pound bag gaping open with a chip clip hanging off its side -- and she'd failed to close our broken fridge door properly, even though we'd left her a note, which disappeared for some reason. These were small, basic things, just a little constructive feedback as we didn't want the cat food or food in the fridge to spoil. Lisa did not agree. She wrote a text screed complaining that we didn't inform her earlier and FIRING US. Shocked, my wife wrote back that that was fine, but would she still honor her upcoming commitments? My wife sent multiple notes. Lisa didn't respond until two days before we left. We'd found another sitter by then, which for those in the know, is a huge hurdle when you're getting ready to leave town (catsitters need a meet-and-greet before taking on new clients). Lisa said she hadn't seen the messages in the app that she demanded we use! This, after much complaining that we weren't using the app properly (we thought we were). When my wife explained we found another sitter, Lisa, within what seemed like minutes, complained that we were hurting her reputation by telling another catsitter about our experience and later cut us off from the app (so, now, we couldn't copy and paste info and instructions for other catsitters who use the same app). After all this malarkey, we are kind of relieved she fired us and have found two awesome catsitters to take her place.

Really can't say enough good things about Lisa. She truly cares about our cats, takes time with…read morethem and knows them so well. We never need to worry when we are away and she goes above and beyond for them and in alerting us if anything is unusual or needs attention at our home.

They are great. Super friendly and engage with your pet while they visit. The only place I let my…read morecats stay at.

Camp Kitty is the place to board your cat if you are going away and they cannot stay at home. CK…read moredoes a fantastic job of keeping the cats fed, entertained and cared for. I also love the cute pics they take of the cats so you can check in and see how they are doing. 5 Stars!

Best receptionist personal. I found a sick cat and after a search for owner was fruitless, they…read moreagreed to euthanize cat for very low price. Very kind personnel

The best vet in Ga. DR Baranik has taken care of all 8 of my cats, done spay/neuters on a few…read morestrays I have recommended her and recently she saved my employees cat that was anemic with a blood transfusion. She couldn't find a vet to help other the UGA Vet school. We need to support local Vets not Corporate owned. She has a large group of cats walking around her location that are up for adoption she takes care of.

I hate writing bad reviews but I honestly feel so obligated at this point to inform others about…read morethe lack of professional communication as well as the misinformation. Scheduled my appointment with her spoke with her on the phone, spoke with her via text and all the times I communicated with her I mentioned numerous of times about matting and how badly matted my dog was due to me just having a baby we had to hold off on the groomers expense. I stated this to her and she mentioned she would be able to demat him no problem. Never asked for pictures never communicated that it could be a possibility that she wouldn't be able to do it. Etc. Instead, she secured my appointment and waited until the day of when I arrived to tell me that she wasn't going to be able to demat him due to liability concerns. I feel like it was a load of crap because she waited until the day of the appointment, have me drive all the way to her just for her to tell me she won't be able to do it. I reached out to her via text because thats how we've been communicating and I stated my concerns to her regarding how I felt as a client and she didn't respond which says enough to me. I sent Hachii to his vet and other groomers and no one had an issue with grooming him, it was finding a groomer with a reasonable price, which we were able to do, by the way. And Hachii is doing fabulous and looks so good and we're so happy to have him back in good condition. Just wish she would of told me to send pictures in prior to his appointment of his condition before having me drive all the way to her just to turn me away.

We found ourselves needing a new groomer after 4 years and we are so happy to have found Mary for…read moreour 14 and 9 year old pups! She not only does a FANTASTIC job with grooming, but provides a low stress and clean environment for the dogs. She is personable, attentive, professional and fairly priced. We cannot recommend her services enough!

I had called hoping to schedule my miniature schnauzer groomed in the coming days but I was lucky…read moreenough they had 2 cancellation options. Shadow came back happier than ever and looked even more amazing ! Everyone is so nice and friendly from scheduling to drop off to pick up. Pets top has easily become our new groomer !

I love this place , they reopened and with new Managment partners they are doing a great job with…read morethe service . Highly recommended for pet owners that wants to get great service for their money and happy pets . Luna loves conning to get refreshed.

My two pups, Lily and Tito love the Happy Dog Hotel. Lots of room to roam and the suite they get…read moreto share is perfect for the two of them. They can't wait go go back.

Terrible customer service and unorganized! I had a few mishaps with my grooming appointment twice…read moreand the lack of engagement at the front desk was disappointing. It was pretty obvious that they didn't want my business, so I will take my money to where I'm welcomed.

Klos does a great job grooming my Pomeranian, Zoe! She looks perfect and smells so good when she…read morecomes home. Erika and Diver are the best! Patty & Zoe

I really wanted to like KLOS but I was very underwhelmed. The salon is gorgeous and the staff are…read morefriendly, but the grooming is no better than anywhere else in the area. Considering it is double the price of other groomers, my expectations of the service are going to be higher but not unreasonably so. I discussed every detail in person with the top priority being to not cut the beard of my Havanese as a long beard is what gives the Havanese their unique look. This wasn't followed and his beard was cut very short making him look like a Maltese. This awful cut was not only centered on his now lack of beard. The top of his head was cut so short that it does not blend into his ears and his ears were completely removed at the front that he now always looks as if his ears are consistently back and he isn't feeling too good. At $150 for a grooming, I would expect the groomers to have some knowledge of the breeds they are cutting which obviously is not the case at KLOS. They also do not keep grooming notes or capture instructions in a system which they are able to refer back to. This is something our previous groomer did at half the price.  KLOS did offer me a $50 credit towards his next cut which amounts to nothing as no logically minded person would use their services again after such a bad cut. The local pet wash store with their 3 option cuts would have done a better job. To sum up, KLOS is all flash and no form so don't be fooled by the flashy store. It's that flash you are ultimately paying double for.

Happy Tails pet sitting is wonderful! They are very conscientious - do an interview with your dog…read moreand send texts and pictures while you are gone so you know everything is fine. Vixen, our 7 year old Doberman had never stayed at home while we've been away, we've always had her stay in someone's home so we weren't sure how she would do with only visits. Holly and Alana visited 4 times a day for meals, walks and even snuggle time when a thunderstorm rolled through and Vixen was scared. I would highly recommend Happy Tails!

We've recently went on vacation and our dog is very picking about boarding. We decided to give…read moreHappy Tails a chance. Sophie came to our home 3 times a day to walk our dog. She dis an amazing job treating our fur baby like her own pet. I would recommend using them for dog walking or pet sitting. Sophie would post a note in the system after every walk with a picture or 2.