I love this place!!! Thank you Otto, Capt. Rob and everyone else that works there. It was my first…read moretime at this shop and they did not disappoint. I normally go to another shop when I come into town but I called here before I flew down from Minnesota and they were so helpful that I chose their shop to be my new fishing base. They were so kind and helped me with everything that I needed. So much so, that I came back for the next 8 days and bought live bait, fishing equipment, had them spool line on 4 fishing poles, rig all of those poles with leads, weights, hooks, etc. and map out great spots to fish. I can't say enough great things about this place. Thanks again!

Friendly shop for an out of Townes to get good advice. They're loaded with stuff too.read more

I saw on their website they had a pistol advertised I wanted too buy. So I clicked on purchase and…read moreit said it was out of stock , would you like to be notified when it is back in stock so I said yes and left my e-mail. After a couple months of not hearing anything I checked in again and go the same reply it is "out of stock|" so I waited another couple months. After not hearing anything I got ahold of someone in customer service and she told me that when that pistol came back in stock they would not honor the price they had it advertised for. I explained that I put in a buy for that pistol on their website at their advertised price. She said it didnt matter what the circumstances were they werent going to honor the price they had it advetised for.. Never been back, will never go back. I live in the area and try to buy from local vendors but these folks cant be trusted ?

Too bad the rating starts at 1 or else they would get a 0. Terrible costumer service. Their…read morecustomer service number hangs up when called. Also, their affiliates promotional offers will not satisfy their deals. Been waiting for the 4 free magazines for the Rock Island Armory VR80 semi-automatic shot gun since October 2025. No call back, no response. By the way, Rock Island Armory customer service sucks as well. In other words, don't shop here. Their great deals are not so great.

It seems like everywhere you turn at Bass Pro shop on Sunday trying to get you to buy something,…read moresign up something, or get a credit card. Kind of annoying. But we were able to get the kiddos fishing license pretty quickly so we got what we came for.

For outdoor enthusiasts, the Bass Pro Shop is the ideal retail location. They have just about…read moreeverything you could possibly want. The store sells food, clothing, boats, bikes, ATVs, hunting supplies, camping equipment, and much more. There is a waterfall, a pond with a bridge over it, and a sizable aquarium filled with bass and other species within the store. It is beautifully displayed and has a large inventory. Even though you don't need anything, it's a must-visit. There is plenty of parking, and it's in the Gulf Coast Center.

Called for some out of state help, and was impressed by the level of professionalism and knowledge…read more Great outfit, and very competitive (low) prices for the service I needed. Hope to visit in person one day, because this is the kind of business, and the kind of service that I like to leave dollars with.

I'm very disappointed with mostly the communication and miscommunication of the whole ordeal. I…read moredon't enjoy leaving negative reviews but the ending warranted it. I had bought my wife her first gun, not from this store but I get ammo from them and they said they could Cerakote her gun since she wanted the pink version of the Glock 42 but wasn't able to find due to the holidays. I had gone over in detail how she wanted it and the receipt details that conversation. Flat pink lower, pink with sparkle for the upper and keep all the black accents. She was also adding the Crimson green laser to it once the coating was done. They sub contract their work out to a company for the coatings. I was told that they were slow and it should be 3-4 weeks. After 4 weeks I call and they said they would check and call me back. I did not hear from them so 2 days later, I call again and someone else answers and was rude by saying " first of all that can't be because it takes 6 weeks, I don't know who told you that" his demeanor was that of being bothered by my question. Again, I was told that they would call but 6 weeks later nothing. So I called again and they said they would look and get back to me but nothing again. I waited 3 days but no call. I finally went into the store and spoke with someone behind the counter. I'm leaving names out of the equation because by this time I'm pretty sure I've spoken to everyone there. This person said there was an issue with the coating company and the boss was going there directly to pick up the orders and I would get a call that afternoon or the next day. I waited 3 days and called since no one called me once again. I called and spoke to, I believe the owner who expressed his apologies and gave me his personal cell phone number. A couple days later I get notification from him that it had arrived. We are going into 8 weeks now. When I arrived at the store and looked at the gun, it seemed to be fine but they didn't have the laser because the one that came in was defective and didn't let me know until I got in the store to pick up my order, hence, no phone call. Once got outside in the daylight I could see that they actually sparkled the lower as well which was not on the order. I went back inside with the receipt which details the order and asked him what's wrong with the gun. Once he looked it over he was apologetic and said they could have it redone. I said I would ask my wife and she said absolutely not due to the extent of time and lack of communication. So I took the gun home and they said the laser may come in that day, It did and I asked will there be any discount due to the whole ordeal and the cost they would have to endure to have the lower re coated. I received the laser at cost which in my opinion was just a slap in the face. The savings was around 70$ and mind you the coating was $400+ for the complete gun. I've owned many businesses and in my opinion that is not how you salvage a customer or relationship. Hopefully they will re group and work on their business model. I have changed my review due to the owner which wasn't present during this time due to a new edition to his family. He credited the whole job and was very apologetic. I appreciate it and look forward to thanking him personally once he returns. Thank you again.

My four year old wanted to go fishing, so I got my hands on a couple of kids fishing poles and…read moreheaded over to this bait shop. Walked in and was greeted nicely and openly admitted I had not fished in years and was looking for an easy place to take my little guy. He told me about a place close and told me what to do to catch fish. He was spot on. Not one minute into fishing and my son caught his first fish. He was so excited. He took the time to show me what hooks to use, how to tie them on to the line. Above and beyond service. I highly recommend this store.

Bought 50 shrimp didn't give enough water to keep alive asked for more they said no .read more

The employees here go above and beyond. Most are fully bilingual and if they don't understand a…read moreword they go out of their way to help the customer. I was appalled to see a Karen (YT angry thuggish lady) berating a group of female Latina employees. She was making fun of them loudly and trying to humiliate them accusing them of not speaking English. I felt compelled to jump in, asked the lady why she doesn't make an effort to speak Spanish if it's such a huge problem for her living here in Florida. Folks, Spanish was the first language spoken in Florida. If you can't assmiliate to the land and its historical legacy, plus the fact we live among large Cuban, Puerto Rican, Mexican, and other South American communities, then perhaps Alabama would be more suitable for you.

Even though I am married to a Cuban, I do not speak Spanish, I had to almost start a riot in this…read morestore to find someone to speak English to me. Not even to speak English to me but to understand I was asking where do I find smoke alarms, I even use the translator on my phone and they just said no I need point to the next person wearing the blue coat the next one did not speak any English same situation they had no clue and one young girl working there, said no habla English and just walked away she wouldn't even talk to me. In this world where we're all a Melting Pot I just believe that if you are working in a store you should have some knowledge of the language this is the United States of America! Extremely disappointed will never go back to that store again ever nor will my family we will travel north or south to go to much nicer put together stores. Epic fail Walmart!

What to say about Academy Sports + Outdoors? For one, it is a cross between Bass Pro Shops and…read moreDicks Sporting Goods! A mini version. My first time to Academy Sports + Outdoors. My beloved Asics volleyball sneaker is wearing out after 4+ years. It is time to buy a new pair! When I spotted Academy Sports + Outdoors, I walked in without doing any internet research. I headed straight to the Men's Shoes section; they have numbers of shoes available but not the Asics model like Gel-Rocket or Netburner or Upcourt I preferred. The sale associate was very friendly and called support if they carried volleyball sneakers. Unfortunately, No. Oh well, may be I can go to Asics or use Internet! While I was there, I quickly checked their BBQ, Gun, Basketballs, Pickleball, shoes, apparels and other sections. The price is reasonable. They looked fine but I wanted my volleyball sneaker! During my visit, two associates helped me and I feel very comfortable browsing in the store!

I went there today to purchase a firearm after some research on the Internet for a good price. When…read moreI arrived, I walked to the counter in the back and they have everything you could ever imagine and three people working the section. But of those three people, they were too busy on their phones and having a personal conversation amongst themselves to help anybody looking at guns or anything else in the section for that matter. Just an observation, not everyone's opinions are the same. I just would've liked to bought a couple guns today. Cheers folks.

This store in general has gone downhill. They carry literally next to nothing with regard to Bucs…read moreor USA World Cup jerseys. We went to look at adjustable dumbbells. They carry one brand with one in stock. Their mountain bike selection is also horrible. Shoes. Nice selection. Sad right? It's sad that you have to order sports jerseys from Amazon because the local 50,000 sq. ft. sports store doesn't even attempt to cater to professional sports fans.

bought a yoga mat for my wife, seems to be good quality, but when shopping at Dick's beware of the…read moreway they arrange the price tags on the shelf, it's the opposite of the grocery store, the price for your item is above it, not below it. the person ahead of me in line thought they got $79 sneakers but they were $129, i thought my yoga mat was $49 but it was $129. They put the higher priced items on the higher shelves and the price at the bottom is not for your item, but you won't know until after you've been waiting in line at the register and counting on people just to buy it anyways.

On a Sunday, went into Dick's Sporting Goods shopping for a volley ball sneaker. My personal…read morepreferences are Asics Upcourt, Gel-Rocket, Gel-Tactic and Netburner. They have many national brands but not my Asics. There are a few sales associates but for some strange reason, not too many at the Shoes. Little disappointed with my shoe shopping at Dick's. Did checked out their pickleball and golf section. Ok, You can hit a few balls with the drivers, irons, woods, etc. in the cage behind the putting green! You can not do that! Why? No sales associates around! It is 2 and 1/2 Stars rounding down to 2!

Bought a pickleball paddle online as they didn't have this model in the store. I received it 2 days…read moreafter the original delivery date. I played one day and some of the carbon came off the paddle. The website said you can return to the store, so I went to the store the day after I received it. I got to the store and the manager said he couldn't except the paddle because of the missing carbon. I said that is the reason I am returning it as it is defective. He stated you didn't buy it here, so you need to call customer service number otherwise the store will be charged for the paddle if they accept it. I said you do not have a procedure for handling defective merchandise? He said call the online number. I will never buy from Dicks again. This is awful customer service.