I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

Richard is the most genuine, jeweler I have ever worked with. He has so much integrity, great…read morecustomer service, and exceptional knowledge. I recommend Richard to anyone looking for quality merchandise, appraisals, etc. He is the best in the business.

Richard made my necklace with my grandchildren initials. It was beautifully done and I always gets…read morecompliments. He is trustworty and easy to work with. I highly recommend him to anyone who asks for a reliable jeweler.

John is good and communicative He explained process in…read moredetail and problem solved. Gives his timeline and meets it

Star Diamond Setting is where you want to go to get your beautiful, stunning Diamond engagement…read morering!!! John is amazing and made my dreams come true. The craftsmanship of the ring is unbelievable. My family and friends already took down his info for their engagement rings because his work speaks for itself and he is so very helpful and you can change the color and style of your ring. My Fiancé and I are in love with my ring!! 10/10 in my books. Thank you again John for making my ring a dream come true.

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!

Was able to call, walk in and be helped immediately! Honest insight given about a costume piece…read morethat maybe wasn't worth the investment in fixing. The necklace that was repaired looks great! Highly recommend!

Having purchased my wife's engagement ring from Zoland's over 30 years ago, I recommended them to…read moremy future son in law when he asked us for our blessing. Again, Zoland delivered!! Quality, value and a great education about the purchase of a diamond. We couldn't be more thrilled, and the best part- She said, "Yes"!!

I would highly recommend Zoland! I worked with Yale to buy an engagement ring for my fiancé, and I…read morereally appreciated his patient, pragmatic approach to educate me about diamonds, show me a range of diamonds to help me understand how to identify each of the properties, and "shepherd" me along the process. There was never any pressure to opt for something more expensive, and he addressed all of the questions I had. For the ring setting, I had shown him a photo of a ring I liked (and which was aligned with the guidance I had gotten), and his team produced a beautiful version of it (which also included a few modifications from the actual photo). My fiancé loved the ring!

Dale has an amazing collection of antique rings that are beautiful and unique! My awesome fiancee…read moreallowed me to pick out my own ring (laziness? I like to think of it as awesomeness, hopefully ^^') I looked at several notable shops in NYC that specializes in antique / vintage engagement rings and found Dale's shop via Google. Made an appointment with her via email to look at the ring I'm interested in. Her office is located inside a bldg that deals with diamonds, definitely had to go through a couple of security checks to get there. Once there she showed my fiancee and I not only the ring I had requested to view but also a couple of other options she has that she thought I might like. She wasn't pushy but wanted me to take my time thinking about the options. Dale also supplied me with an appraisal of the ring also! Overall she was very nice and responsive. Definitely made this big moment of my life easier :)

I just bought my engagement ring (well, my fiance did) from Dale. It was incredibly easy. She has…read moresuch a unique collection of antique rings and an amazing eye for great design. They are all really beautiful and one of a kind. I was looking for something different and unique and I couldn't find that in any of the typical stores. I did a google search for antique engagement rings in NYC and found her website. I'm so excited to have an antique ring from the 1920's art deco period. Dale is responsive and organized and very patient. She listens to what you want. She brought the rings that I said I was interested in from her website to the office in the safe (through three security doors) and she brought other rings in our price range that she thought I might be interested in. I only had to go once to find the ring that I love. I'm so grateful to Dale. She is a wonderful collector with an amazing eye and is so easy to work with. I can't wait to wear my ring everyday. Thanks Dale!

As a disclaimer, I started this process not knowing much about jewelry or design -so I came with…read morelots of opinions and very little knowledge. I spoke with dozens of jewelers, before settling on David Alan designs and I couldn't be more grateful for their input and service. David Alan (a custom design jeweler) designed my dream wedding rings, and I couldn't be happier with the experience! From the moment I contacted them, they were incredibly responsive and easy to work with. They listened carefully to my ideas and preferences and were able to offer helpful suggestions based on their expertise. The final product was absolutely stunning! The ring was exactly what I had envisioned, and the quality was top-notch. It fit perfectly and felt comfortable to wear all day long. I was also impressed by the jeweler's exceptional customer service. They were always friendly, professional, and went above and beyond to ensure that I was satisfied with the end result. Overall, I would highly recommend this custom marriage ring jeweler to anyone looking for a high-quality, personalized wedding ring. Their expertise and attention to detail are truly unmatched, and I am so grateful for the beautiful ring they created for me and my fiancé! I give them my highest rating and would recommend them to anyone looking for a great design that exceeds expectations. -Paul

David, Helena, and everyone at David Alan Jewelry have gone above and beyond to help my husband and…read moreI. When shopping for an engagement ring, David assisted my husband in identifying, selecting, and styling the ring that I dreamt of. His team nailed every detail from small to large and they continue to help by cleaning and maintaining my engagement ring whenever I call to ask! When it came to wedding bands, David and Helena were incredibly helpful to point us in the right direction and create personalized pieces of jewelry that are perfect. From the material to the color to the stone the team at David Alan helped us design the rings that we wear everyday. Everyone at David Alan could not be more personable, friendly, and ready to make any dream become reality. We have recommended several family members and friends to David and he continues to deliver on creating jewelry that is truly incredible. We could not be more satisfied and will be lifelong customers of David Alan Jewelry!

After Vish doing a great job on my repairs, he said that he can create jewelry. I'd lost a…read moretreasured vintage earring decades ago, and Vish was up for the challenge. It seemed complicated - but not for him. He made a perfect match of the design - you can't tell which is the new one. He is so talented, takes great pride in his work, and is just such a nice person. His prices are beyond reasonable. He is a rare breed in the business, he is very honorable and can be trusted.

Vish at Lucet is about as good as it gets! Couldnt recommend him any higher for ANYTHING JEWELRY…read moreRELATED! He listened to what I had in mind, gave his opinion & we came up with something together that was perfect. His small, understated shop stand doesnt translate the amazing output of work that he does! He's truly talented and I can definitely say that I'll be using him (and recommending friends to also) for everything jewelry related in the future! Thanks Vish!