THE MOST WONDERFUL, PROFESSIONAL, RESPONSIVE + EXPERT CARPET CLEANING SERVICE EVER - Appromiately 3…read moreyears ago, we had all our floors and carpets replaced with laminates throughout our townhome and new tan/ecru carpeting in our two bedrooms. Over time, the carpeting was looking dirty and I was intrigued specifically by for a cleaning process that was green-focused and would be safe for our dog, a shmoodle. I found Green Coast Carpet Care thru YELP reviews and the absolute enthusiasm for Alex as both owner and the quality of his work motivated me to reach out to him and ask for a quote. Within 2 mins of my outreach by text message, I had a firm date/time and price On the day before the scheduled appointment, Alex texted with a note, confirming that he would be there the next day at the time committed. He further shared "I'll text you a 1/2 hour heads up text" and he did the next day. Alex did a great job of set-up and he used these unique corner protectors for our doors and walls to ensure the hose didn't leave any mark on the walls or door trim. And his work on the carpets were/are AMAZING!! They look great after 3 years of wear and dirt from the bottoms of feet. Also, the suction of the dirty water after the cleaning process left our bedroom carpets only slightly damp and within ~ 5 hours, the carpets were dry. Alex is really an extremely wonderful, kind and interesting person. Ironicly, Alex's family name, Pettai, is unique and I shared with him that one of my very good friends had a last name, Pettai and was from Estonia and SURPRISE, Alex's family has ties to Estonia and the two families may be connected. I WOULD HIGHLY RECOMMEND ALEX FOR CARPET CLEANING WORK! When it's time to have our carpets cleaned again - we will contact Alex!!

Alex is our go to when it comes to carpet cleaning. He is very professional and a great person. His…read morework makes our carpets and couch look brand new every time. Highly recommend him for your next carpet cleaning!!!

Brian was amazing! He was on time, put covering down to protect my floors, he even cleaned two…read morerunners at no charge. The price was fair! They even did a follow-up to make sure I was satisfied. I would highly recommend and will be using them in the future! Thank you!

Highly, 100% recommend this company for carpet or upholstery cleaning. I bought a condo and the…read moreowner didn't want to move it, so he gave it to me. I didn't know what to expect getting it cleaned. I have to admit that in the past, I have inquired with upholstery businesses about other sofas, but never followed through with cleaning because I thought it would be too pricey or not worth it. Shane and Bryan provide a service that is 100% worth every penny. The couch that I had them clean was dingy and had some dog hair and areas that you could tell needed cleaning. I thought it would take maybe an hour to clean, but Bryan spent probably about 3- 3.5hrs to clean my sofa making sure to get every square inch of it cleaned. I could not believe how much better it smelled and looked. You can tell that this company respects their customers and truly wants to provide the best service possible. Here is a photo of my sofa. Unfortunately I do not have before and after photos. Do not hesitate to work with Shane and Accountable, you will not regret it.

Marco and the crew did an amazing job. They were prompt, thorough and very reasonable in cost. I…read morehad some other recommendations and I am so glad I choose True Carpet. Thank you Marco !!

Marco and his team came back out to clean my stairs and living room carpet. They were able to get…read morethe wear stains out on the steps and in front of the couch. They are fast, friendly and reasonably priced. Very happy with the results and would recommend them to anyone looking to clean their home.

I had a very disappointing experience with this carpet cleaning service and would strongly…read moreencourage others to clarify pricing and expectations before booking. When I scheduled the appointment, I was quoted $102 for carpet cleaning and $75 for one gallon of pet urine treatment, for a total of $175. During the scheduling call I clearly explained that both the bedroom and living room areas were carpeted, and the quoted price was in line with other companies in the area. When the technician, Kevin, arrived and used a black light, he pointed out several puppy urine spots. Immediately after this, the price jumped to $325 for three gallons of treatment. The apartment had no odor and had already been treated with enzyme cleaners, so I was uncomfortable with such a large increase. After some discussion we agreed on $250, which was already significantly higher than the original quote. Another confusing point was that I was initially told the treatment could only be purchased in full "gallons," but when I pushed back on the price, suddenly the amount could be adjusted. The living room and dining area were also then priced as if the unit were a three-bedroom apartment, despite these spaces being discussed during the original quote. I agreed to proceed because I expected a deep carpet cleaning using the Chem-Dry system that was advertised. However, the actual service was extremely quick. I stepped out briefly and 31 minutes later the entire job was finished, even though the original estimate was about 1.5 hours for fewer rooms. The carpet looked only slightly cleaner and still visibly needed more work. When I raised this concern, Kevin dismissed it and told me I was "too young to understand." He attributed the results to traffic patterns, stairs (which had already been communicated ahead of time), and other factors. The tone of the conversation only became more respectful when my husband arrived. Later, I reviewed my home camera footage and saw that the carpet was mostly run over quickly with an agitator, rather than receiving the kind of detailed cleaning I expected. The carpet was barely damp afterward, which also raised questions about how thorough the cleaning actually was. Additionally, an area I was charged extra to clean was not cleaned at all because the technician felt it looked clean under a rug. If I'm charged for an area, I expect that area to be included in the service. When I contacted customer service to express my concerns, the conversation became defensive and dismissive. Ultimately the technician refunded the $200 I had paid, which I appreciate, but that was not what I originally wanted. I simply wanted the carpets cleaned properly. After moving furniture, preparing my home, and setting aside time for the appointment, the entire experience was frustrating. I now have another company scheduled to redo the cleaning. Overall, the experience felt rushed, inconsistent with the original quote, and dismissive of legitimate concerns about service quality. Pictures include proof of avoiding areas and Kevin getting in me (a woman) and my partners face when confronted with our concerns about higher cost lest time. I just wanted the job done. No well done carpet cleaning takes 31 minutes for three room that includes an 75 dollar per gallon added pet service.

Had a great experience with this company. Was able to get an appointment within a day or 2. Kevin…read morewas very professional, arrived on time, and did a great job of cleaning my carpets, including some stretching. Prices were very reasonable & was charged as quoted. Highly recommend and will definitely retain their services in the future.

Amazing. Great service. Did a really good job where others failed. Makes it look like new!read more

Victor did a fantastic job cleaning ,sealing and grouting 2 bathrooms, a kitchen and a laundry…read moreroom. I would highly recommend this very hard working gentleman to anyone needing this service. I intend on hiring his company to do more projects in the near future. Mel

Competent, capable, and complete. Customer friendly! Easy to schedule. On time for the work.read more

The Best carpet cleaning we've had in years!! Stu & Tim are the nicest, most professional service…read morewe have ever experienced! Our carpets look perfect and brand new again! They took such great care and caution of the house and furniture in our home in Point Loma. Arrived on time and the value for what we paid out surpassed all other companies we've used throughout the years! I HIGHLY recommend Stu's Carpet Clean for any of your carpet or upholstery needs! Thanks guys!!

The floors came out fantastic!!! They were filthy as I have a dog and a lot of foot traffic. I can…read morenow take a damp and then dry paper towel to the floor and the paper towel remains completely white. I highly highly recommend them. They are a professional family owned business with a vested interest in reputation and customer service. I have already recommended them to friends and family.

From the moment I first spoke to Alberto, he was attentive to my needs for a 25 year old engineered…read morewood floor we inheritated with our recently purchased home. This floor was the only "thorn in my side" as it just didn't look good with anything I tried. We decided to do a thorough cleaning. Once cleaned of the 25 year build up, there were many small scratches and some faded spots from the sun. He then did a light screening and recoating with some water based polyurethane. Wow, the floors look so smooth, all scrathes filled in and now invisible, and with a brilliant shine from the satin finish. I now love my old "new" wood floors. Thank you Alberto for your detail and experience. I highly recommend Alberto for your floor needs.

Jeremy is amazing! 2…read moreyears ago I bought a small sectional couch off of Marketplace for a great price, though they disclosed it came from a home with huskies and toddlers. It definitely needed a good deep clean before I felt comfortable using it myself, and I began my search for someone who could do so! I really liked the price quoted, plus how easy it was to communicate with Jeremy, who was very responsive and a clear, friendly communicator. I had no idea how couch cleaning worked, and he explained a but of the process -- I was super happy with how it turned out after Jeremy cleaned it! 2 years, some spilled salsa, and 2 cats later, I asked Jeremy to come out again to clean my couch, plus a small rug I had acquired. He once again did a great job! I want to also note that as a person who lives alone and who is not a man, having a man at my apartment who I do not know can feel intimidating/makes me nervous. I didn't experience that at all with Jeremy! He is very professional and very kind. I'll definitely continue to use his business!

Jeremy, Performed another miracle and cleaned my carpet and sofa. What a difference! I'm very…read morepleased with how clean they look and smell. I am so relieved with the results! Thank you!