Had a prescription refill. Received several notifications that the medication was ready. When I walked in the pharmacy, my name was also on the tv monitor indicating the prescription was ready. Walked up to the window only to discover the prescription was NOT ready. WTH? The attendant gave me a BS explanation, which I didn't buy. Next time I will know to wait a day after it's supposedly ready before picking up. Really it's no big deal. Simply strange! Otherwise, I'm very pleased with JPS. read more

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Sanitation was insanely poor, felt gross to use the bathrooms!!! Care team was nice though read more

JPS Health Network - Blood on ground outside ER - Laboratory Testing Near Me - Fort Worth, Texas

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So far I have been treated with kindness and in a reasonable amount of time. I use MyChart and have all my appointments, instructions, and directions at my fingertips. JPS has excellent communications. read more

My stepfather was taken here after reporting he felt paralyzed, and in result he lost count of how many pain killers he had taken. The paramedics themselves were dragging him in a dolly chair and not caring if he was secure. The lady paramedic also yelled in his face demanding to know what he took. My stepfather says they were extremely mean to him the whole ride here, and the Nurses were even worse. What the hell? read more

Several clinics I was sent to after one visit disappear. After being started on medications no one returns phone calls or messages for refills. What's the use. Also my medical records are messed up with wrong information. I'm getting help from my outside pcp to find doctors away from jps. I'm also getting help with coming off 6 different narcotics that I don't have to be on read more

JPS has a large network of physicians and clinics, and having been a patient, and the child of a patient for many years, we've had a variety of experiences with them. When the network implemented Studor Group training, there were noticeable improvements in bedside manner, efficiency, and overall treatment. Unfortunately, since some people have left JPS, we've noticed a decline in those improvements. If you see multiple doctors and specialists, there's very little interdepartmental communication - it creates unnecessary delays and misunderstandings, from personal medical info to insurances accepted and services available to patients - even what insurance JPS accepts. There are consistently issues with communication between the pharmacies and doctors offices, as well as trying to get questions answered via MyChart (either the person responding doesn't actually address what you've written, or they don't respond.) The office of Patient and Family Experience is unlikely to back up a patient if they've had a considerable issue with a doctor, NP, and/or nurse. A disappointing amount of staff seems to have reverted back to treating patients first as drug seeking, rather than listening to their actual health concerns (they are also unlikely to provide much pain control, even during a hospital stay,) or treating patients as if they're inconveniencing them (I imagine due to the high volume some of them see, and their offices usually running behind.) Some of the staff is excellent, like Jonah Groover in surgical podiatry, and Haley Leverett Sweeney in PC/clinical pharmacist. The staff at the pharmacy on Arkansas Ln. is also kind, helpful, and efficient. Unfortunately, I've been talked down to and even yelled at by doctors and NPs, even ones I'd previously had no issues with, when a problem arose. My mom was physically assaulted by a physical therapist, and the subsequent meeting with her and other hospital officials proved to be very frustrating, and demonstrated a desire to protect the staff over the patients. I don't say all of this to scare anyone, just to prepare people that they may have vastly different experiences depending on who they see/are treated by, and that they'll likely have to advocate for themselves strongly, and often (especially if they need multiple doctors.) If you have a choice, I would recommend going elsewhere, but I understand that many people don't. So, just be as aware of your treatment, records, etc. as possible, and don't allow staff to ignore or mistreat you just because you don't have another alternative. read more

I want to say that the nurses are wonderful the few times I've been here. I have no complaints. Yesterday I had a seizure from dehydration, I've never had one before and that was the scariest moment in my life. I had to go in an ambulance and went to JPS since I have no insurance. The stupid doctor NEVERRRR visited my room to talk to me or run any tests since I didn't have physical trauma or a history of seizures. Nobody explained to me exactly what the hell happened except for my nurse when she was disappointed the doctor didn't speak to me, and if she did visit my room then she did not even introduce herself like an actual proper legal doctor and she looked just like a nurse. There was one girl that came in that belittled me, and I guess she came in when I was in the bathroom, my mom thinks maybe she was the doctor. Isn't it crazy how we don't even know?!? I don't think an idiot like that deserves medical practice. Get some damn help if you're overwhelmed in the ER and treating patients poorly (or not at all LMFAO.) Dumbass lady. I had a near death experience........ Evil is everywhere ‍ read more

I cannot speak for a different department in JPS but the maternity dept has been nothing but AMAZING! From the clinic in Stalcup (dr Alexander, dr Santay and dr Cook) to hospital nurses and drs. This is my 2nd pregnancy and 14years apart from my 1st. So people told me that baby will come fast and easy but NOPE! Labor was longer with more pain and more complications. Got infection during labor, high blood pressure then bottom down, epidural rejection from my body 12hours in, and all kind of stuff. But JPS staff was nothing but amazing. They took care of me like I am their own family member. I went to Harris Methodist and Baylor and everybody seems so miserable. Not sure why. The facility sure seems bigger and nicer but not the staff. JPS staff went above and beyond during my labor! Even the cleaning lady that cleaned my bathroom in my room. Every one seems sooo happy to be there and they exhume positivity. I love it. Thank you for making my experience better and easier. Will definitely do this again at JPS. read more

Murderers! Killed my father doing a surgery that was never approved by his medical poa. They held him hostage and wouldn't let us in to see him. He couldn't stand walk or talk due to stroke years before. They didn't give him pain meds after cutting a hole you could stick your fist into. They left it open and while packing it They punctured his colon. They collapsed both his lungs incubating him incorrectly and between that and him becoming toxic due to them puncturing his colon he died 3 days after the surgery and we were never allowed in to see him even though his disability requires his representative to speak for him. He went in for constipation and they were supposed to treat him with water, debriment. They did an entirely different procedure and Killed him. Though he was completely paralyzed on the right side of his body, they put restraints on both hands, leaving bruises on his arms, one of which he couldn't even move! No pain meds because they said he never asked for any, he could not talk! Murderers! Held my sweet daddy hostage, let him suffer to death from injury caused by their student doctors who were unsupervised, and kept us from seeing him and being there with him leaving him to die alone! Death camp! Shut it down! They are not held accountable for what they do to your family or you! They are disgusting!!!! read more

JPS Health Network - Jps hospital aka Death Camp - Laboratory Testing Near Me - Fort Worth, Texas

This place is like a prison hospital the only meal I ever ate was breakfast all the other meals were shit and went right into the trash

I had shoulder pain so I went to see Dr. Webb with JPS. This was my first and LAST time using this crooked system! For an office visit, one x-ray and a steroid injection, they charged my insurance more than $3,700!!! They charge a $350 "facility fee" for just walking through the door, so BUYER BEWARE!!!!!!!! They made a $1,000 between what I paid at the visit and what the insurance paid and they had the NERVE to bill me again for more than $1,000!!!! I will be reporting them for insurance fraud immediately! read more

In case you didn't know it's illegal to let someone go from a mental hold without making sure they have transportation home!! My family member was put out on the street 15 miles from home, with no wallet, no money, no phone, no phone call, no food no water, over 100 degrees outside and obviously was in mental distress!!! He walked ALL DAY just to get back home even though I was calling and calling and NOBODY THERE would tell me if he was there or not!! How is this SAFE for the COMMUNITY or PATIENT? How can anyone think that allowing someone suicidal roam the streets aimlessly in an unfamiliar area where they have never been before that doesn't look very safe.... and he's already attempted harming himself and you think it's a great idea for him to be thrown out in the street with nothing!! Oh thanks so much for the help!! What F JOKE!! Only good thing I can say about it is the police were top notch!! read more

I made an appointment that was scheduled for 3 months away, however, by that time I had developed pneumonia and was admitted to the hospital at Baylor All Saints. So needing to follow up with a primary care, I didn't have one. I begain the journey of trying to schedule an appointment again,. I was told there is a 7 month wait list and I had gotten on that particular wait list 4/24 and as of last chat with JPS I still have no primary care appoint with today being 2/24/25 and found out last month that they no longer take my insurance. I had changed insurances at open enrollment. For emergency I would not recommend JPS because I had covid and they didn't even give me an X- ray and the visit to the ER is not shown in mychart. This is the reason why I choose Baylor for an emergency read more

I'm here once again lol. I must say my left knee replacement was a success. I didn't have any issues staying in the hospital for 2 days besides the swelling in my leg. Everyone was great. The staff stayed on top of things and my recovery time here for those couple of days was good. Physical therapy, anesthesiologists team and the nurses all made sure we worked together for a successful stay and recovery time. They kept me informed and updated on my care, meds and any changes. Today I'm here to get these pestkie staples out I think they are the worse lol... I a lil worried because there are a lot of them and looks like it's going to hurt .. I'm going to need McAlester's sweet tea with lemon after this appointment to feel better... read more

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Was taken there in my 20s, horrible experience. Probably the worst experience of my life. I still have nightmares of some of the things they did in there. If you know anyone who struggles with mental health don't take them here. It was borderline abuse and there's no way to fight the abuse as a "mentally ill" person. I'm speaking on the mental health ward. They lock people up when they don't know how to help them. Everything from homeless people to criminals, they lock them all in one room. Don't allow the lights to be turned off, force people to sleep in front of open windows, no privacy when using the restroom, it was horrible. I feel bad for the good nurses and doctors who are powerless to help others here. Not to mention they draw blood once you fall asleep :( So creepy. read more

To all of the 9th Tower floor staff; from the nurses to all of the wonderful Sitters that cared for my uncle in his last days before going home to be with the Lord. Your kindness and professionalism is unmatched. For allowing me to stay with my uncle and care you gave him. God bless all of you. Thank you to all of the Dr's as well. The time you took to answer all of my questions and concerns and any request was answered. God bless ya'll. read more

So I was seen by PA Sarah Sepulveda Farrar tonight in the JPS ER. My Cbc differential was abnormal, as was several of my other labs, I have had ongoing gastro issues, and have been nauseated with diarrhea for a week straight, have been dealing with this for several months straight. I did set an appt with the Gasto dr but the soonest they can get me in is the end of March (per JPS) , anyway, there's clearly some kind of infection going on, and the last few times this happened they perceived me two antibiotics that do clear it up for a month or so at least, but she told me I can get antibiotics from the Gastro dr ! -- in March? Till then I'm just supposed to stay sick? She did however write me a prescription for protonix? Which is for reflux. With? I don't have an issue with heartburn or reflux. I have an issue with severe nausea and diarrhea, along with bloating. My lab work clearly showed infection and or inflammation so why would she refuse to give me meds that might actually give me relief and instead give me meds for an issue I don't currently have? Not to mention she showed no concern for the issues I am having. And to tell me to just deal with until I CAN see the gastro dr in late March? 3 months from now? Ridiculous. Worst PA I've ever seen. I'll be going to a different hospital tomorrow. read more

Had cataract surgery done here, and I can see! Both times, as separate procedures, the office staff was good, the nursing staff and doctors were wonderful. The procedures went quickly, and well. Staff and doctors made sure I was well informed, and very well taken care of too. I recommend this place very highly, and am sure you too will have an excellent experience with the same excellent results I got from them. read more

My adult daughter was here for 2 weeks on the Telemetry floor in tower 2. We met several doctors, many nurses, and other healthcare professionals during that time. I am so thankful for these wonderful individuals that were brought across our path. They took time to listen and addressed all our concerns. The nurses were empathetic and very helpful. The doctors took time to explain, and followed up in a timely manner. Thank you for all that you did! read more

I would never suggest anyone go to JPS Hospital, or anything OUTPATIENT that they have either, unless you just absolutely do not have ANY other choice. They treat patients very badly, especially mental health issue patients; they often end up labeling people who aren't suicidal, suicidal - just to get them out of the ER & into a new area of the hospital so they don't have to deal with some of the patients needing help, among other problems. They also will commit you without your consent or permission, saying you're a "threat to those around you" or "a threat to yourself" which is literally just a nice way of them saying "we're about to imprison you -- get ready boo!" -- NEVER go here for a mental health evaluation. Not ever. The Mental Health Department here is ran by some "super Christian" woman who is anti- EVERYTHING except detox. She literally wouldn't even write a script for SERTRALINE, which was all that my friend needed...& then when he finally WENT OFF on her, she tried to have him committed and that's when he spit in her face & then she attempted to make a scene herself...by having the police escort him upstairs, to the mental ward, & he flat out told them if they didn't stop touching him he would sue every single person involved -- he was legit seething angry too, so I think they were like, oh shit he's not kidding...the police then sat my friend down & asked what happened, he explained, they said "yeah she is not a good person when it comes to getting help. Try another hospital." -- they then let us leave, and didn't commit anyone, THANK GOD, but JPS is just like that hospital in Arkansas that had old dude keeping the beds full, but never checked in on anyone...& that's legit being duplicated here at JPS Hospital. Northwest Medical Center in Arkansas & JPS are more alike than they would care to have you know! read more

My wife and came to JPS on September 4/2024 she had to have a MRI done on her leg.The Nurse returned her to the hospital hallway RDH .As the nurse was parking the hospital bed it hit my right knee. I have a lot of swelling .My wife right arm was swelling big because of the way they put the Medicine in. The doctor tried to smooth things over and push it under the cover. I had to go to the Dr they did X-rays at JPS clinic I was given Medicine for the swelling. They Dr. I seen was very caring and I must go to therapy. It is sad when we are treat like our life is not important. But Jesus Christ see everything. One day they will have to answer to God. read more

Could be a lot worse, but the lack of privacy, doctor examining people in the hall, kinda feels like 3rd world stuff. Your tax dollars at work. read more

JPS Health Network - Waiting in the hall, doctors and nurses come by and visit, bring you news, check your injuries and encourage you to wait patiently. - Laboratory Testing Near Me - Fort Worth, Texas

Review 06/13/23: Review for J.P.S. hospital: I didn't voluntarily want to come to J.P.S. hospital. I was told by paramedics in past, that this hospital had specialized in treating M.S. patients, I received the first couple brain scans, that medical doctors, that showed lesions on brain MRI's, that coincided with my own prognosis, after watching a documentary on late president F.D.R. , I discovered I had similar problems to what was M.S. at time, I didn't understand what the disease was. After my first consultation that I had to pay for out of pocket. My self diagnosis, gave me a medical direction to steer in for the problem. Being a patient here at J.P.S. , the overall experience that I received from the staff has been argumentative, disrespectful to me. The staff, has absolutely no education on what M.S. is, or what is involved in a M.S. diet, but don't understand the M.S. trigger for foods, that make the symptoms and disease worse. I've been deprived of my daily vitamins at this hospital, like they're trying to force my M.S. disease into remission here. Had I found the right lawyer, I sue this hospital for negligence of staff members who argue with me. Even had a staff member argue with me that I wasn't disabled. read more

Medical home NE are the most noisy bunch of staff in a physician office. All talk loud, all at once, over each other and evidently something is constantly hilarious read more

Please do your research and get a second opinion on ANY prescriptions you are given from Mrs. Sarah Slabaugh ( Psychiatrist) in the JPS Health Network Trinity Springs Pavilion. About a year ago I was having a particularly stressful time in my life. I am a single mom and was facing financial and relationship problems, going through hardship in life. At first I was having a hard time sleeping correctly, and then it got worse and my family began to get worried. It came to a point where I also wasn't able to eat right, so my sister and I went to JPS to get help. Although I had not eaten in over 2 days, I was there for 12 hours and they only gave me crackers. My sister was losing her patience with the nurses and staff and told them she could go pick me up food, but they said it was not allowed at all. They drew my blood, ran a lot of tests and gave me some medications.Then they released me that same day around 3 am, and gave me 3 new prescriptions to take. Within 10 hours of being released my behavior was changing drastically the next day around 1pm . I began to exhibit violent and aggressive behavior and arguing with family. The anxiety medication they gave me had serious side effects and JPS did not keep me long enough to monitor me and make sure I didn't have an adverse reaction to the medications. Things got much worse and I ended up going back to JPS Hospital the very next day. The second time I was there they took more blood, ran more tests and had me speak with multiple nurses. Each person would ask me the same questions over and over. They would ask if I was thinking to harm myself or others, and each time I would say no. After they had medicated me again, a bit later another nurse came in and asked me if I had EVER thought about harming myself or others, and I said yes. Everyone has at some point of their life, regardless of who they are. This doesn't make me sick, it makes me human. After that, the nurses concluded I was suicidal and they said I would stay hospitalized for a few days. I was discharged and was given a total of 6 different prescriptions by Mrs. Sarah Slabaugh, who I have since researched and noticed she is very new to the medical field. I was somehow diagnosed with Major Depressive Disorder as well as Alcohol addiction, neither which feel like the correct diagnosis. I was having challenges eating correctly, so I should have been diagnosed with some type of eating disorder. I have never been addicted to any type of drug or alcohol in my life, and have no other history of this type of behavior in the past. While it is true I was experiencing anxiety and overwhelm initially, an isolated incident is not enough evidence to be given those diagnostics and prescriptions. After going home I decided to stop taking ALL the medications and instead got assistance from my family to stay on a healthy eating schedule. I began to feel like myself again, and to recover and regain my strength. JPS would call me to say that I can pick up my prescriptions for free at any time and that I needed to keep taking the medications otherwise I would get sick again. They gave me phone numbers and clinics to call for ongoing meetings and counseling, none of which I was interested in, nor felt like I needed. I believe I was not the only person who was diagnosed correctly. There were other women there who had shared some traumatic experiences they had had in the past and they were diagnosed as bipolar or zichrophenic. Having traumatic experiences and recurring nightmares about those experiences does not mean you are mentally ill, it means that you need to heal and process that experience. Also one of my friends who was released shortly after I was, was given no medications at all. She had told me she was there for trying to commit suicide, and was NOT given any type of medication when she went home. I thought that was very odd, the people who really NEED medication, aren't receiving it, and those who don't need it, are. JPS was not trying to help me, they gave me a medicine that I had an allergic reaction to and it caused me to go back, then they used that as an excuse to keep me there against my will. They diagnosed me incorrectly and prescribed me medications that I did not need. Also since they are Government funded, It seems like their main goal is to make your stay there as expensive as possible, not to really cure you and help you feel better. It has been almost a full year and I have not taken any of their prescriptions and my life is back to normal. I still have a $20,000+ medical bill from JPS, and have called many lawyers for help and nobody will touch JPS because they are government funded. They are untouchable and give people prescriptions they don't need, that they could have allergic reactions to without monitoring them, as well as incorrectly diagnose people. Please do your research and if possible get a second opinion on ANY prescription or diagnostic from this place. read more

JPS Health Network - JPS Health Network Sarah Slabaugh Giving Incorrect Diagnosis and Prescriptions - Laboratory Testing Near Me - Fort Worth, Texas

terrible wait time with tibia and fibula fracture and bawled for four hours in pain 10/10 in lobby before being seen and then still waited three hours in room for pain relief! I would never recommend this shitty hospital to anyone and I am a registered nurse who understands waiting for priorities but it just kept being shitty after shitty and I would never recommend!! read more

These people are clowns. They'll leave you on hold for hours, then schedule an appointment weeks away, then not find your existing records when you arrive. My primary care Nurse Practitioner had me consult with a JPS cardiologist, who thought I was seeking surgery clearance. They are a complete and utter joke. Moreover, their extreme Covid practices have them scheduling phone-consultations rather than doctor-patient visits. This shows an alarming disregard for patient health. There ought to be a lot more to a doctor's visit than a telephonic "How are you doing?" read more

My Heart angioplasty and subsequent Stent was a total success! The team in the subcutaneous lab was GREAT! Caring, professional and great at what they do! I appreciate the care I received on May 6th! read more

The employees will lie to cover there own but they will treat u disrespectful I was homeless and advised them I couldn't stay overnight due to having a dog to take care of and I had nobody to watch him the doctor who come to tell me I needed to stay overnight said I don't really give a shit and said if stay here u live if u leave u die because I have a 10mm kidney stone told me I'll get septic if I leave that was a lie I confirmed that with va a lady named Brianna in urology lied on a complaint report stating I refused a appointment and lied and said I was given a Feb appointment that's a lie because the conversation never made it that far because they keep trying to send me to va for referral when the jps referral supervisor said va altracy approved my treatment at jps she didn't like the fact I was saying this is bullshit and I'm tired of this shit because they were given me the run around she hung up on me she told the truth about that but lied about the appointments dates that was never discussed then another urology lady came in on Jan 4 in morning during breakfast time told me if I had surgery done a jps I would have to pay for it if I went to va I wouldn't that's a lie as well because va referral said that was a lie this place is run by liars and they allow people to get worse or die from there illnesses because they don't care about life I'm calling the state today to file a formal complaint against jps and there staff don't go here it's not worth it read more

I went with patient to a eye clinic in fort worth tx the drs are unprofessional it was Friday that ophthalmologist I have to report him very rude told patient that he go back home put eyedrops come back in 6 month and they supposed to talk for his surgery I ask to have a report Fort the diagnostic he say we don't give report here ! And u can get the report by request to medical report department! He told us to leave the room Omg read more

On August 30, 2023 I had eye surgery at one of the JPS branch locations in Arlington. First of all the staff that prep me for the surgery was outgoing and very friendly in their communication pertaining to any concerned questions that I had. And then Dr. Hogan showed up! I meet her prior to my surgery at the main street address. Man! I must say she did an outstanding job with her assistant and I stayed woke the whole time and I just listened and took mental notes on the procedure. That was some good data to learn from. There may come a time when Dr. Hogan will leave JPS and start her own practice but I know based upon my experience that JPS will lose a great Ophthalmologist. read more

The hospital conditions are horrible its a very dirty place to be at. The nurses don't care about your health they will take their sweet time giving you your medicine and they don't care if you're in pain. read more

JPS Health Network - Laboratory Testing Near Me - Fort Worth, Texas

I had a Septoplasty with Dr. Jordan Cain, ENT. I thank GOD for Dr. Cain, don't be confused he is young but he was born for what he does. Not only was my Septoplasty a complete Success but a blessing. I no longer suffer from facial bone pain due to Sinusitis. God Bless Dr. Jordan Cain, ENT. Sylvia A. Gimenez. read more

Low efficient hospital, stupid medical environment. As a patient, being transferred between emergency care and urgent care, check in 3 times in one day! Wait from early morning until night to do a CT test. Come here, wait FOREVER to see the doctor! read more

Terrible place. Dirty. Understaffed. Miserable staff. No control over anything. This place is actual hell on Earth. read more

My son was careflighted there. They have the worst patient care it is horrible. My son can't fend for himself and they leave him in there with no pain meds for hours making him suffer they should be shut down. They even rolled my son over with out his neck brace on. He has a broke neck. These people are incompetent. Never go here. You will suffer badly with no care. read more

(May 2019) Worst hospital I've ever been to , waited four hours to be seen for a 5 minute talk then waited an additional 2 hours just to get discharged . I went through ER at 2am didn't get released until after 7:30 ! Once I was in the back I realized their ER rooms were actually filled they had ill people laying in beds in the hallways ! The staff wasn't helpful at all or organized I got Atleast 3 people ask me the same questions back to back , I literally watched majority of the staff just stand around talking , no one knew the answers to any of the questions I'd ask . They'd pretend to go check in on it but then never return to me . If I could rate this hospital in a negative I definitely would ! Not to mention they asked me what I'm allergic to then still prescribed me what I'm allergic too ! I wouldn't even want to be on my death bed in this hospital ! read more

JPS Health Network - About 10 bed lined up in the hall way next to rooms that are occupied - Laboratory Testing Near Me - Fort Worth, Texas

If you need serious help go somewhere else. I had a seizure and couldn't feel my body. They didn't take me seriously and left me alone with no once checking in my for hours, upon which I had another seizure. One doctor ordered an mri for me to see what was going on, then there was a shift change and the new doctor refused to do it and sent me home....where I had yet another seizure. This place is awful and all they care about is a paycheck, not the people in need of help! Ridiculous! I was here for 8 hours and all they did was give me fluid and Tylenol.....how is that going to help my seizures ?! read more

I love to com her all the doctors and nurses are so nice and sweet keep up the good work guys keep on rocking

I've had the unfortunate need to visit a good friend in this facility in their emergency room setting on several occasions. If you ever need a reason to get quality health insurance and avoid a county hospital this place should be the poster child. The police to patient ratio is better than the nurse/Doctor patient ratio. I have to admit that the place is clean, and that the scent is not overpowering. It took forever for my friend to get back and processed even though she was having chest pain, and the multiple sticks required for her to get a basic blood draw was reprehensible. During checkout it took them for ever to process. People always say that hospitals are not a place to get well, once again this one lived up to the billing. read more