I'm retracting the bad review, because Emily the manager made everything right and gave me a free pedicure. She was very concerned about the injury which was minor and healed up. I've been going to Jake you for a long time and they've always done an excellent job. The staff is very competent so the mishap has been addressed and I recommend the salon highly. read more

I just walked in promptly at 9 AM to be told to sit down for a pedicure I waited around for 15 minutes then to be told to go back and sit down in the waiting area for another half hour to 45 minutes this place is a complete joke read more

They are rude and the customer service sucks! If you're looking for a nail salon the one next to Hobby lobby in Mount Dora is excellent. They are super friendly. read more

Accidentally went here was trying to go to the nail salon next to abc liquor because I read good reviews for them. I will never return here. They took advantage of my friend and I and definitely overcharged us for our nails. We got acrylic sets and both got a normal length but the woman charged us a $5 dollar fee for "long nail" ..I have never experienced or heard of that before. Also only a few days after I got them done one of my nails broke. They didn't even push back my cuticles lol. read more

I was a tourist traveling from California. I was a bit hesitant about going to this nail spa because it didn't seem very busy, but I decided to give it a try since it was my cousin's birthday. I went for a royal blue that was very watery and faded quickly. My manicurist seemed a bit confused as to what she was doing and started to give me a design although I didn't want one. The massage chairs were nice and so was the free water, but I wasn't pleased with the service. My wifi didn't work even though I was connected. The next day, I was surprised to see a huge chip in the polish on my nail. I gave up and took the faded, chipping, polish off. To make matters worse, my good friend went to get a mani/pedi. She ended up leaving her Nook but was out of the location area by at least an hour. She called to see if they could look for it or if it was even there and the lady rudely dismissed the problem. She refused to look for it and kept cutting her off, saying she was accusing them when all she wanted was to find her Nook. I will never go back to this location and I do not recommend it!! read more

The staff here are very rude and unprofessional. The service is not good at all. I'm very disappointed that by mistake I came here. I will never return here. read more

First visit for mani/pedi. Service was average. I think it's one of the most expensive nail spas in Mt. Dora. $38 for regular service plus tip. Will not be going back. read more

I heard that they were a safe place to get services right now. NO. I walked in to zero separation of clients between stations. Although they had plexiglass between the tech and client, there were none between the client's at each station. The plexiglass was also clearly not wiped down. They tried to sit me at a station that was also recently used, not cleaned; with the towel from the last client covered in finger nail shavings. I really hate writing negative reviews but I would hate for someone to go in and be pressured to sit in an unsafe environment. :( read more

Worst experience ever at any nail salon! Waited 40 minutes after being told the wait would be 10 minutes. Used the wrong remover for gel. I left. I will never be back. read more

I went in for a mani pedi with some friends. My tech was pretty bad, but I think my friends' service was fine. My tech couldn't remember what colors I had picked out and twice tried to paint the wrong color. I got gel on my fingernails and he must have done it wrong because it started chipping at the nail bed after the first day. On top of that he was super rough with the buffing and exfoliating, wouldn't let me sit next to my friends despite plenty of open stations, and just walked away without a word after the pedicure, leaving me to eventually conclude that he wasn't coming back and get myself to the drying station without disposable flip flops or anything. Wouldn't go back. read more

First time here with my wife. Seems like no matter how many times you tell them "just a regular, regular pedicure", they end up charging you for a "JQ Pedicure"... which is $10 more than a regular. Don't fall for the Pedicure book trick they use. My technician was Helen. She didn't even scrape any dead skin off. But a service was rendered so I paid $80 for two "regular" pedicures. First and last time. read more

I see Lisa and she's great! I don't live in the area, but I go when I come back to visit my parents. She always does a great job ! I really like the sns dip nails as they strengthen your natural nail! read more

I'm really particular with my pedicures. When I walked in, the staff was really nice and the salon was really clean. I highly recommend the Hawaiian pedicure! I will be coming back soon. Highly recommend this place! read more

I'm so surprised at the negative reviews, as this is my go to nail spa. They are almost always busy, very clean, and do a wonderful job on pedicures and manicures! If you really want to be pampered, get the "Jelly Pedicure," where they use a Jell-O type product that you soak in and there is so much massage with this one ~ it's heavenly! I also wanted to add that I used to work in an upscale spa up North, so I'm super picky when it comes to spa services! read more

Hit or miss with the staff one guy hurt my foot And the second time I had my feet soaking for a long time and two lady's came and they took them and started their pedi I walked out read more

My favorite local nail salon. I usually only get a pedicure, and I like how they "offer" upgrades and other services without being pushy. Usually don't have to wait long, and that was true today. It had been all winter without a professional pedicure, so Andrew had his work cut out for him. He did a great job, especially on the massage and French nails. I highly recommend this salon! read more

My sister in law is getting married in a few days so to do something nice we took her out to get her nails done and have a girls day. Well first approach its clean and nice, on the other hand I was giving a Lady named Julie she was beyond rude to me. When doing my toes she slammed them down in the water countless times all because she spoke so lightly that I could not hear her much less understand what she was saying. I was like OK maybe its just because I couldn't hear her. Then she asked if I could like to get my nails done for 10 dollars extra. " Of course said yes because that's a good deal," I was assuming it was actual acrylic nails just painted and figured it was some sort of deal they where throwing. Well she took me over to start on my nails and was rude with me when I told her the shape I wanted my nails. Soon as I showed her the picture she slammed the desk and got up and started yelling at the lady across the room and walked away. They kinder lady then explained to me that it was just for a paint manicure, Which is fine if the other lady would have been more specific and not rude about the misunderstanding. They called her back over to paint my nails she first stuck her headphones in her ear and ignored me while singing to her music and then while opening up the polish kept slamming the top of it into the bottle. She then took out her head phones and was rudely talking in her language to the other guy sitting next to her "clearly about me". VERY RUDE! I would not recommend this lady at all. She has no customer communication once so ever. Due to her actions I will not set back into this place. Its sad because they have a nice place and the other women where nice. But one bad apple makes the whole tree look bad. read more

I got the premier pedicure which includes two massages (one with a scrub) and two hot wraps. Extra time but so relaxing and worth it since I'm on my vacation! Will come back here next time I'm in town! read more

I'm very un satisfied with my nails after going here. I got a mani pedi and my pedicure was great! I loved it. I decided to get a french manicure. But my nails look so unprofessional, i'm pretty sure I could do a better job myself. There are many issues with each nail, I basically need them all redone. I won't be going here for a manicure again. read more