Richie walked me through the repairs; completed the job quickly w/reasonable fees. You feel a sense…read moreof confidence doing business w/this establishment.

Excellent, reliable service! Heath is very honest and responsive to your needs. He communicates…read moreclearly and is very trustworthy.

This is one of the most honest down to earth places to have work done to your car. He not only…read morefixes whats wrong with it he takes the time to make sure you know what it is and why it needs to be fixed. He is very knowledgeable about all forms of automotives and is fast to make sure he helps you.

Over charging and hold your car hostage. No break down of why it's so much. $1700 for something…read morethat should have cost $600. And forget it if you're a woman walking in there. The manager turns his phone off and you can't get ahold of him. Horrible place to go. Never again. They use to be worth going to

No stars. This place & people working here are a joke. Scheduled an inspection just to arrive for…read morethem to tell me they have no one to do inspections. Absolutely ridiculous to have "mechanics" that aren't certified to do anything but sit at a desk apparently.

Went in for an inspection here because they were close by and had great reviews. They told me I…read moreneeded new bushings and a few other things to pass inspection which would cost about $350.00 dollars. As the pandemic rages on and I'm out of work I was looking to save a little money by taking it to my friends shop which is further away but I knew he would cut me a little break on the labor. Well, his boss (who I don't know personally)looked everything over and there is absolutely nothing wrong with the vehicle let alone nothing that would make the vehicle not pass inspection. He straight up told me they were screwing me. It passed and I am pissed. East end tried to take advantage of me and the worst part is they did so when there is a crisis going on. This behavior is predatory and disgusting. Don't trust them, especially now when we are all just trying to keep food on the table.

I've been a customer at East End Garage for 14 years. If…read moreyour looking for a repair garage that is multi servicing including customizing and body shop that you can trust this is the place. Jon Leas the owner is a corner stone in the community as well as caring and concerned over all your needs. Gilbert ,Bobby,and Jeremy are all top notch mechanics . It's hard to find a garage that you can trust not to pad the labor costs and milk you for unnecessary repairs and I highly recommend you give these guys a shot. Located in the town of Jefferson N.Y.

Five stars!! I am so impressed by this place. I showed up without an appointment, with an emergency…read moretire issue on a trip from Boston to Cooperstown. They fit me in to the schedule, chose a conservative strategy that saved me considerable money, and handed back the car in perfect repair. Desi even knew exactly how to get the warning light off the dashboard and had his assistant re-set the lugnuts after a brief test drive around the block. Great value, great service. I wish I lived nearby as I would never use anyone else for service if these were my local people. P. S. They even directed me to a fabulous local bakery for the 45 minutes that all the work took. Cool your heels at Brick House Bakery while Mavis solves your problems :-)

I Called to make an appointment on Sunday talked with Austin. He said only opening is for Friday at…read more2pm. Dropped truck off at 1:15 pm did some errands with wife. Came back at 4:30 not done and I'm still sitting in parking lot at 6:30 as they finish up a quick tire swap and skipped alignment. As I had grocery's in the trunk with frozen and dairy items. Thanks to the Mavis Team and great customer service with white lies the milk was no good trashed it, and ice cream melted. But my bar s hot dogs were still good so I won on that I guess. I have bought tires here last year spent around $1800 for my truck tires and they were over inflated and wore out the tires because they were over inflated. The manager said that's common with Ram's. I called BS on that it's the unskilled tech that put them on I bet. How many ram owners have overinflated tire issues on rams? Feel free to answer that one. So here I made an appointment with some tires I scored with 800 miles on them because I was hoping to get 2 years out of a set of $1800 tires and alignment I had done last year. Was told a couple white lies while I waited. I'm sure they kept pushing my truck to the bottom because the sale ticket wasn't $1000 or more. I guess it's time to go back to Firestone in scotia or maybe try Monro or Walmart down the street. Seeing how I have bought lots of tires from this facility over the years and they couldn't do my truck as was scheduled by Austin. Very Poor customer service and poor craftsmanship because this set of tires is under inflated. It's such a shame at the lack of good customer service with someone with an appointment. Now if I bought tires there I would have been in and out within an hour or so. But why would I do that? The set I bought last year wore out from being overinflated for 6 months before I realized it. Also do not get the hazard warranty because that's a scam too. I had a nail in my wife's car tire I paid over $1300 for from this place. They said they couldn't plug it the tires had some serious tread life on them. He prorated the tire he said couldn't plug. Tires were $240 dollar tires. My warranty cover like $25 of the tire. Then they got it back with warranty on the new tire. Lol!!!! If that isn't a scam then I don't know what is. Also the receipt I got wasn't the normal Mavis receipt it looked like a printed receipt and the second page had holiday pizza code on the back. So I bet that's where the $180 went to if not at least I didn't spend $1800 for tires put on by under qualified techs. Enjoy the pizza