Five stars!! I am so impressed by this place. I showed up without an appointment, with an emergency…read moretire issue on a trip from Boston to Cooperstown. They fit me in to the schedule, chose a conservative strategy that saved me considerable money, and handed back the car in perfect repair. Desi even knew exactly how to get the warning light off the dashboard and had his assistant re-set the lugnuts after a brief test drive around the block. Great value, great service. I wish I lived nearby as I would never use anyone else for service if these were my local people. P. S. They even directed me to a fabulous local bakery for the 45 minutes that all the work took. Cool your heels at Brick House Bakery while Mavis solves your problems :-)

I Called to make an appointment on Sunday talked with Austin. He said only opening is for Friday at…read more2pm. Dropped truck off at 1:15 pm did some errands with wife. Came back at 4:30 not done and I'm still sitting in parking lot at 6:30 as they finish up a quick tire swap and skipped alignment. As I had grocery's in the trunk with frozen and dairy items. Thanks to the Mavis Team and great customer service with white lies the milk was no good trashed it, and ice cream melted. But my bar s hot dogs were still good so I won on that I guess. I have bought tires here last year spent around $1800 for my truck tires and they were over inflated and wore out the tires because they were over inflated. The manager said that's common with Ram's. I called BS on that it's the unskilled tech that put them on I bet. How many ram owners have overinflated tire issues on rams? Feel free to answer that one. So here I made an appointment with some tires I scored with 800 miles on them because I was hoping to get 2 years out of a set of $1800 tires and alignment I had done last year. Was told a couple white lies while I waited. I'm sure they kept pushing my truck to the bottom because the sale ticket wasn't $1000 or more. I guess it's time to go back to Firestone in scotia or maybe try Monro or Walmart down the street. Seeing how I have bought lots of tires from this facility over the years and they couldn't do my truck as was scheduled by Austin. Very Poor customer service and poor craftsmanship because this set of tires is under inflated. It's such a shame at the lack of good customer service with someone with an appointment. Now if I bought tires there I would have been in and out within an hour or so. But why would I do that? The set I bought last year wore out from being overinflated for 6 months before I realized it. Also do not get the hazard warranty because that's a scam too. I had a nail in my wife's car tire I paid over $1300 for from this place. They said they couldn't plug it the tires had some serious tread life on them. He prorated the tire he said couldn't plug. Tires were $240 dollar tires. My warranty cover like $25 of the tire. Then they got it back with warranty on the new tire. Lol!!!! If that isn't a scam then I don't know what is. Also the receipt I got wasn't the normal Mavis receipt it looked like a printed receipt and the second page had holiday pizza code on the back. So I bet that's where the $180 went to if not at least I didn't spend $1800 for tires put on by under qualified techs. Enjoy the pizza

This is the only spot in town where I get oil changes and inspections. I don't trust anyone else…read more Full disclosure: I have a 2006 Volvo wagon. Even some of the best mechanics say to take it to a Volvo dealer or specialist. And I do. But for regular oil changes and the like, these folks have been great. Highly recommended.

Arrived at 9.30 am for an inspection with 4 cars ahead of me. Left there at 12pm. 2.5 hours later…read more While waiting the kid working the front office was rude to an elderly lady that was also waiting. He gave her a hard time for not staying in line in her car, guess sitting in a car for 2.5 hours wasn't acceptable to him. I myself am a double amputee and had a hard time sitting in the same position for that length of time. Yes signs are clearly posted to stay in your car....I get it. But 2.5 hours is unacceptable. Kid needs to spend less time on his phone and pay more attention to the customers. He should be apologizing and not scolding, specifically the elderly.

Over charging and hold your car hostage. No break down of why it's so much. $1700 for something…read morethat should have cost $600. And forget it if you're a woman walking in there. The manager turns his phone off and you can't get ahold of him. Horrible place to go. Never again. They use to be worth going to

No stars. This place & people working here are a joke. Scheduled an inspection just to arrive for…read morethem to tell me they have no one to do inspections. Absolutely ridiculous to have "mechanics" that aren't certified to do anything but sit at a desk apparently.

The nicest people to work with. They know what they are doing, they are fair, honest and always go…read moreout of their way to get the job done.

We heard a loud and worrisome scraping noise in our front wheel, like metal hitting metal. We were…read moreon a weekend vacation that required us to be home in two days from when the problem started. I called Subaru, and they said they could work on the car in two days. I called Bearsville Garage and heard the voice of someone who instantly put me at ease. After sending a video of the horrific scraping sound taken the night before, I was told to come in, and they would take a look at the problem and, if need be, order the part and hopefully have it done by day's end! We drove to Bearsville Garage, where we were greeted by the owner, Joe, who was knowledgeable, experienced, and Kind. We are from Manhattan, so it is great to know that there is someone we can rely on when we are in this area. The noise had stopped on our way to the garage, and we learned it was a stone caught in the brake system. After a thorough examination with an explanation of the brake system, because we asked many questions, our problem was quickly understood and solved, and we were on our way. Thank you Joe and Bearsville Garage.

Still so amazing. Everyone is so friendly and I always love hearing them laugh amongst each other…read more Andrew, I think his name is, is the one I always seem to get and he isn't pushy, helps his team out even if he's in the middle of doing something and knows what he's talking about. I'm always comfortable around him. I don't recommend going right when they open because everyone always has the same idea and the line is way longer. I'd go around 2pm. It was EMPTY when I went. It took me longer to drive there than to get the actual oil change. It was so awesome and convenient. Anyway, I feel like I'll only ever have nice things to say about this place :)

Liars with misinformation wasting my time. I was told I could come in to get an inspection and when…read moreI arrived, I was informed that that the inspector guy "is not here today". I had called the "local" number and spoke to a man about a state inspection for my truck. He told me (at 10:30 AM) that his inspection guy was there till 12. I said I could be there in 15 to 20 minutes. would that be OK. He said yes, and there was currently a 20 minute wait. I asked him if he was actually at the location, because it sounded like a call center. He said yes this is the Maple Avenue location. He was lying and I wasted my time going there because when I arrived, I was told there was no one available that day to do inspections, and they had not received any calls yet that day. Thank God I didn't drive a half hour to get there, and was able to go to Jiffy Lube to get my inspection. I will never use Valvoline again.

Fastest oil change ever and a very friendly staff. Got my car right in and done quick without…read morehaving to go through all the trouble of making an appointment somewhere. Will definitely go back next time.

I was 117 miles over my oil change, so yes I was in desperate need an Oil Change. So because it was…read morelit &It looked nice I pulled around back and I was greeted by a friendly guy who directed me how to pull in. I let him know that I needed a Full synthetic oil change and he let me see a menu on what my options were. I chose the best one they had and he said I could either stay in my car or wait in their comfortable lobby. I chose to sit in my car and enjoy my conversation that I was already having. He quickly started on the process, with a smile letting me know what was going on each step of the way I felt like I was in a commercial totally felt like a VIP customer. The name of the establishment fit the service? Thank you so much. Sorry I forgot your name. I will definitely be back.

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.