I had completely given up on this location after about 25 years of using them. Workmanship was…read moreshoddy causing numerous return visits to make things right. 2 of their best manager had left and the replacements didn't cut it. however, the past is the past. I decided to gave them another try (due to their proximity to my home). This time they did not disappoint. Jesse Cater - the new Manager - was fantastic and I complimented him on how well I heard him dealing with other customers while I was waiting for my vehicle. Josh, the technician who did the work on my vehicle was top notch. He did a wheel alignment for me and I watched the computer screen on the alignment machine while he worked. He was not satisfied to get the alignment specifications close. I watched as he got the specification perfect! Most had not been that precise during my past visits. To sweeten the deal, the Manager honored a discount coupon I had from a competitor - and he did not hesitate to do so. Jesse and Josh made this a great experience.

I've gone to that location for years. they were always reliable. then yesterday went to just get an…read moreinspection. they presented me with a document that showed detailed pictures of these crazy worn out brake pads.. the second I asked them to show me.. it was clear that it was all made up. the guy at the desk told me my rear brake was the issue. then when we went to the truck it was my front brake that was the problem not the rear! the pictures on their little report had pictures of the contact side of my brake pads, but the pads and calipers were still assembled on the wheels. so, what they took the caliper off and took pictures and put it all back together? total BS Brought my truck to a Dealer the next day and not only did they pass me, but they confirmed there were no issues whatsoever with either my front or rear brakes.

Was referred to JD Tire for major exhaust REPAIR but was told the repair I was requesting was far…read moretoo extensive for them to undertake. They referred me to a custom exhaust business in the area that dealt with custom exhaust design/replacement - one-of-a-kind fixes. I left with the custom shop referral and a replaced blown fuse, no charge. I'll be back because they sell the brand of tires I use (Continental) and they have a very comfortable waiting room area where you can watch old Andy Griffith reruns!

One word... honest! These guys are the best. Long story…read moreshort years ago I had car issues, brought my car to JDS for the first time expecting the worst. I was willing to spend whatever it took to get it running. He calls me and says it's just a sensor! It was less than $100. He could of said $800 and I would of said okay. Honestly goes a long way

Very good business to bring your car for any repairs. John personally greets you at the front desk…read moreand hands you the keys once everything is done. Had to bring my old car for repairs and he worked with me to help give this car new life. Definitely recommend it to anybody.

I drive a 15 year old Jeep because I've had good luck with Jeeps and just want reliable…read moretransportation rather than new car bling. But older cars require regular service and for peace of mind you need a garage you can trust for good advice on what needs to be done along with professional work at a fair price. I have had two repair jobs on my Jeep with John's Auto over the past year and I've been very pleased with their service. Recently I needed a fuel pump replaced that required lowering the fuel tank, an expensive and messy job with a rusted skid plate that needed replacement. The owner, John Belai, was very understanding, professional and helpful; he even followed up to make sure the job was to my satisfaction. I'll be back with both my cars and recommend that you give them a try.

I trust Vinny to be frank with me about what my car needs and not to up sell. I started using…read moreMcGregor almost 10 years ago when I lived in walking distance, and they're still my go-to garage now that I moved further away. Several friends and neighbors also trust and rely on McGregor. When I thought they'd made a mistake once, Vinny talked it through with me respectfully and non-defensively, and we sorted it out. Highly recommend

Back to add another positive review. They are always helpful. I trust them with all my car's issues.read more

I've been going to Nott Street Auto since 2017 and Henry is far and away the best mechanic I've…read moreever encountered. He's honest, prompt, clear, expert, and reasonably prices everything. The only challenge is that because of this, he's often booked well in advance and so you need to call a few days early to see if he has availability. Also be aware that Henry does maintenance, not cosmetic repairs (I learned this after a minor collision).

With reluctance, I have to downgrade these guys based on my oil change. First off, they put in the…read morewrong grade of oil. Secondly, I strongly suspect I got shorted a quart because my previously percolating engine was a quart down a week after the visit. Then the "change oil" mileage was set at 3K, even though the recommendation at my car's age has been 5K for the longest time and it should have been in the Napa records. Speaking of which, the oil change did not make it into the on-line record for the car, which kind of defeats the purpose of sticking to the Napa system. So as much as I kinda liked them, now I feel I can't trust them, so will not be back.

Love these guys. Friendly, speedy and they are good at their jobs. Go see them. You will love them…read moretoo.

A friend of mine recommended Auto Solutions a couple of months ago when I needed to get my 2007…read moreMazda 3 hatchback a tune-up. I love my car so much, and if I can get a few more years our of it, I'd be happy. She said they're great, reasonably priced, and do not try to swindle their customers with unnecessary repairs. So I decided to check them out. Upon entering, I was greeted by the nicest receptionist I may have ever met. She had a great smile, was friendly, and was professional but still laid back. I explained what I needed, which included looking at why my engine light was on, check my shocks (because my car made very loud noises with every little bump in the road), and anything else they could find. Then I wanted an estimate and we'd discuss next steps. Made an appointment for the upcoming Thursday, left my car overnight, keys in the Dropbox, and they'd look at it in the morning. Got the estimate a few days later than anticipated, because the mechanic is always SUPER busy, then scheduled a pickup. Turned out that I needed new tires (which was not a surprise), my shocks were dead (hence the loud banging whenever I drove over a little bump), and my heater was on the fritz (the engine light). Spoke to the mechanic, and he said he could have my car ready by the following evening. So I said let's do all work as a holiday treat to myself. Picked up my car after work the following day, met up with the mechanic, and he went over everything with me. To my surprise, and due to an error, they even did a little extra work and didn't charge me for it! When I drove my car home, it felt like it was brand new, and if it wasn't for my "dog blankets" protecting my car seats, I would think that I just drove it off the sales lot. Overall, Auto Solutions is a place I will continue to go back to. The professionalism mixed with a laid-back personal approach, really made me feel at ease. Not charging me for some extra work that was done was a very nice holiday gift from them, and I am very grateful. Be fair warned, if you are a type A personality, and need everything quickly laid out in front of you, in a very specific time frame, they may not be your first choice. But if you have a little time on your hands, I will always highly recommend them.

I'm a repeat customer, I just had my brakes rotors tires replaced and oil change, I trust this body…read moreshop with my Mercedes S class without any hesitation I have sent several people to this mechanic because a good mechanic is hard to find.

I'm glad this is over. I spent MONths arguing to get my money back. These two are so phoney and…read morefake especially the woman who works there. They really ruined my car. The woman would not tell me the previous history of the car even though they serviced and then she lied about that. He's her sap so he'll deny along with her...then she's saying there's no engine lights on. What a weirdo ...it's been on the whole time! Well I hope you guys worked hard to cover your butts. Lol. It would have been so much easier to give me my money back. This place is lame and inept.

Another very good experience at Hari's today. My Lexus…read moreneeded a NYS Inspection and Oil Change. I arrived for my appointment and was told the customer before me needed unexpected work done. Robert, the outstanding mechanic who has worked there for twenty years, apologized for the delay. I was offered and accepted a ride to my nearby home to wait. Two and a half hours later, the work was completed. I was given a ride back to the garage. I call this excellent customer service. And that is one reason why we support an independent service provider rather than a dealer. Plus, the cost is considerably less than for work at a dealership. At Hari's, communication with customer, attention to customer needs, and expertise in servicing cars are all superior to most dealerships. I believe I am getting a fair and accurate appraisal of work that needs to be done. Whereas, at the dealership, I feel the bill is padded with extra work that is unnecessary. Plus, I am supporting an independently owned local business that resides in my community. A "WIN" all around.

I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.