1st time using Hillside Auto, very pleased with work done on my vehicle. Will use them again for…read morefuture work needed to be done. 1) Sam (owner) got info for repair needed, got back with me same day with reasonable $ for estimate of repair and for when repair was to be completed. 2) Sam let me know if 2 additional items needed repair in inspection of vehicle, he repaired 1, I am to complete 2nd and quoted reasonable price for repair. 3) Hillside completed work 1 day earlier than quoted. Very pleased with results. 4) Sam very knowledgeable in automotive repair, and pleasant to talk to and explains clearly. I would recommend Hillside for repairs.

The team at Hillside were great! Everybody was friendly and went pretty smoothly…read more We needed an oil change along with brakes and rotors. All estimates were accurate and I appreciated that Sam was prompt with answering all my questions via text/ yelp project messaging. The facility was clean and pretty easy to get in and out of. We will definitely be back for future services!

I used to work right down the street from Japanese Auto Center (JAC) since the early 2000s, but…read moretypically take my vehicle to the dealership for service. Looking back, that was a mistake. Recently, I needed to replace the evaporator core and expansion valve for my A/C, and the dealership quoted me almost twice what JAC did. Since it was such an expensive repair, I decided to give JAC a try, and I'm so glad I did. The first thing that impressed me was the size of the shop. They have multiple service bays, not just in the main area but in another section as well. More importantly, the customer service was outstanding. Whenever I called with a question, Kevin didn't have someone else relay the information--he got on the phone himself and kept me updated every step of the way. When the replacement part they received turned out to be defective, they handled it quickly and made it right without any hassle. Another thing I really appreciated was the complimentary rides to and from my home while my car was being repaired. Maria and Mario were both incredibly kind. Maria mentioned she had recently joined JAC after working as a parts driver for another company, and she had nothing but positive things to say about the people there, which spoke volumes to me. Then, over the weekend, while driving to Orange County and finally enjoying my cold A/C, I started hearing a strange wind noise coming from my convertible top. I thought maybe a seal had come loose, but when I got home and looked under the car, I discovered my engine splash shield had torn loose and was scraping the road. I called JAS right away, and they immediately contacted the parts department, ordered the replacement, and took care of it quickly. I want to thank the entire team. From Kevin, Roger, and Dan to Maria and Mario, everyone I dealt with was professional, honest, and genuinely helpful. It's hard to find a repair shop you can trust, but I can honestly say I trust JAC. They may not give your vehicle a courtesy wash before you leave, but if you're saving $$ is it really worth it? If you're looking for a great place to have your vehicle serviced, I highly recommend giving them a try.

I came in for a oil change and tire rotation for my Nissan frontier and additional brake pads…read more Eve informed me of the work and was done well waiting for my car My mechanic completed my work before going to lunch and I thanked him for the service Always great service here Thank you Sherry Fong

I have been taking my cars to Jamil for at least 15 maybe 20 years…read more He has always taken amazing care of me and gotten the work done perfectly and at a fraction of the cost of dealerships and probably did a better job He has helped me figure out issues with cars. He goes out of his way to help you when he can. He's also save me tons of money. I hit a huge boulder on the freeway ruining my wheel and he shopped the wheels for me saving me hundreds of dollars. I cannot say enough great things about him. I highly highly highly highly recommend him. He's a rare person to find as far as a fair and honest mechanic. And truly is.

my friend recommended me to come out and get my vehicle inspected. After several attempts of trying…read moreto get my vehicle right, Jamel made me feel hopeful about my car. Whether if it brakes, alignments, transmissions, etc.. he is able to get it done. He is genuinely such a cool guy, and he deserves a Long Beach city recognition. Not only is he knowledgeable, but he is also witty. I dig that. anyways, I have found my new place in LB and i'm grateful.

Used Yelp's business finder to get a few quotes for my two non-working low beam headlights, and…read morethis shop stood out right away. They responded quickly, were courteous, and didn't try to tack on a diagnostic fee just to take a look. When I dropped off the car, the technician walked me through their process, starting with the bulbs before moving into any potential electrical issues (which I really appreciated.) It ended up being the simplest fix: both bulbs were burned out. They had everything replaced within a few hours. Fair pricing, clear communication, and no upselling. I'll definitely be back for future repairs. Side note- they have the cutest shop kitten. ‍

I had been here once before and had a great experience, so when my car's AT light went on…read moreunexpectedly one night I called them first thing the next morning to see if they could get it in. They said they could and gave me a timeline for working on the vehicle that matched my needs. While I appreciate them getting me in on short notice, they consistently over-promised and under-delivered on when they would be able to work on my vehicle. They were able to diagnose a couple of leaks that they thought were the problem and sent me photos to show me what they were looking at. In the past when I've left my car at this shop for work they sent over a detailed estimate before starting the work, but this time I only received the verbal estimate over the phone. I drive an old car, which isn't worth much, and I did let the person know that I wasn't interested in investing more in repairs than the vehicle is worth. As it was, the two leaks were just over $1K to fix, and I OK'd the work to begin. After fixing the first two leaks, they then came back and told me there was a third leak, which would require a more major repair to the transmission and they would have to have their transmission person (who wasn't there that weekend) send me an estimate the next day. While I understand that it's plausible that the third leak wasn't something they could have originally diagnosed, it felt a bit weird that the photo they used to show me the leak was one of the original photos they had sent before starting any work. If the leak was visible in that photo, I'm unclear why they couldn't have diagnosed it earlier. The added cost of this additional repair definitely tips the scales of worth-it/not-worth-it to repair vs replace this car, so I wish I had had all the information before deciding to make the initial repairs. Unfortunately, despite stabilizing the ATF level, fixing the leaks did not resolve the transmission issue. On a smaller scale, they didn't check or top up the tire pressure, which most mechanics I've gone to have done as a courtesy when working on my vehicle. The day after I picked up my car the tire pressure light went on, and when I checked my tires all four of them had low pressure. It's a small thing, but especially when dealing with expensive mechanical items like cars, the small things matter a lot in creating a sense of security and trust with your mechanic. They did mention that they were under new management since the last time I had been in, which may account for the different experiences.

From the moment I walked in, everyone was incredibly friendly, and Tony was the best! He honestly…read moremade the whole process feel easy and stress-free. They got everything done way faster than I expected without cutting any corners, and the quality of the work was solid. On top of that, their pricing was the best I've come across, especially for the level of service they provide. It's rare to find a place that hits all three: great people, quick turnaround, and great prices. Definitely a spot I'll keep coming back to and recommending to others.

I paid for engine repairs on my Audi Q5, including work related to an oil leak. Shortly after…read morepicking up the vehicle, I experienced continued smoke and a burning oil smell. When I returned to the shop, I was advised to get an engine wash rather than having the issue properly addressed. A second licensed repair facility later identified that a vacuum/breather hose in the same repair area was not properly connected, along with other concerns that could not be safely corrected due to an overtightened bolt. I attempted to resolve the issue directly, but was not able to reach a resolution and ultimately had to escalate the matter. Based on my experience, I would strongly recommend getting a second opinion before proceeding with repairs here.

Fern quickly got me on the schedule, got the right parts and fixed my car. Professional and…read moreknowledgeable!!! 100% would recommend this guy!

I strongly recommend Fern five stars Just wanting to give him proper credit for all his amazing…read morelife saver efforts. Other tried to bill me double or triple or more for what he did for a little over $400 and he came to me?! That's a WIN! Trust this guy he is great Also for transparency I accidently logged out of my established account I'm Kevin and Fern is the very best.

Had a great experience with this mechanic. Communication was clear and consistent, he showed up on…read moretime, and got the work done quickly and professionally. He replaced my front air struts and everything went smoothly. The fact that he comes to your home is a huge plus--it saved me so much time and hassle. His pricing was very fair, especially considering the convenience and quality of work. He was also incredibly kind and helpful--he even took a moment to fix a small issue on another car for me, which I really appreciated. Overall, just a genuinely good experience. Great energy, very polite, and easy to work with. I would absolutely use him again and highly recommend him to friends and family.

Best money ever spent! I called Max last-minute in the morning for a pre-purchase inspection on a…read moreToyota Venza, and he came through big time. He was incredibly thorough and caught a valve cover leak on the engine as well as some suspension issues. He was very honest and brought the findings to the dealership, even their own mechanic was impressed by how detailed and sharp Max was. Because of this inspection, the dealer acknowledged the problems and agreed to fix them before the purchase. Absolutely phenomenal service, professional, and saved me thousands in future repairs. Always get a pre-purchase inspection, and definitely call up Max if you are in the area!

Im Satisfied 100% 2019 Lexus - Front & Rear Brake Pad price Good Price . I recommended Leo…read moreMechanic . Call To Appointment, oil change Walk in

Took my BMW in for repairs and mechanic Leo did an awesome job. He was professional, knowledgeable,…read moreand kept me informed throughout the process. The car is running great, and the service was completed quickly. Highly recommend Leo and the team for honest, quality work!