I was nervous about visiting this location because of bad experiences I had with Quest 15 years ago…read morewhen I lived on the east coast. But all my concerns were unfounded, because I had a great experience. Due to omicron, they are not taking walk-ins -- it's all appointment-only now. I was able to easily book an appointment online, but for some reason the website said my insurance number was invalid even though I entered it multiple times. I was also able to get updates and reminders via text which was helpful. Before the appointment, I got a text with a link to a Covid pre-screening question. Basically I had to go to a website and verify that I didn't have any Covid symptoms. If you do have symptoms you need to check with your doctor about coming in or reschedule. Quest is located at the back of Safeway next to the pharmacy. To get there, walk through aisle 10. Once there I went to a webpage (sent via text) to verify that I was in the store. You can wait anywhere nearby (including your car), you don't actually have to be in the clinic. When they were ready, I got a text. I actually got to go in 5 minutes early so I didn't have to deal with the long wait times of past Quest visits. The phlebotomist was able to find my information quickly. She was kind and had a good sense of humor. The blood draw was quick and relatively painless. The only reason I'm not giving five stars is because of Quest's billing. In an attempt to expedite things, they try to get you to pay up front. The phlebotomist said that Quest didn't think my insurance covered the visit, even though I have Aetna which I know covers Quest visits. In fact my naturopath sent me there specifically because they do take Aetna. I was given the option to bill Aetna which I did, but I'm not sure what's going on here. Also, when I've been billed for past lab work with Quest last year it was done through a third party service and it was hard to get ahold of Quest to verify that this service really was collecting money for Quest and not orchestrating a phishing attack, Overall, it was a great visit. Great job, Quest. Keep it up!

I drove 30 minutes with my baby and arrived at 8:30 and I walked in and there was a handmade sign…read moresaying closed until 9:30! WTH! Don't have stated hours of being open and then close after an hour of being there! Most likely not an emergency, I've just read other reviews stating similar situations. I work in healthcare and this is unacceptable.

I'm sure the lab itself is fine but they have been recommending Hunter Stohosky (Stohosky Sons…read moreServices LLC) if you need somebody to come out for onsite testing. I believe he is related to the JSE Labs Owners. I wanted to warn people to avoid using Hunter for any testing or reporting. Our results were incomplete and incorrect and we have spent several thousand dollars to correct his work.

Came here on the recommendation of my home inspector (Red Wall Home Inspections, check them out!)…read moreand boy I'm happy that I did. Super easy transaction. They quoted me me 2-3 days on the analysis (which was fine) but had something for me 24 hours later. Way to over-deliver! I also called them about how to best take samples and what they needed. As a residence owner, not a contractor, their help and reassurance was very valuable. Had 3 different samples tested and thankfully only 2 of them had asbestos in them. So that's one less job I have to contract out for. ;-) Thanks JSE!

I've had nothing but a positive experience when visiting prism! Front desk staff is kind and…read moreinclusive. I feel like I'm really being heard by the medical staff which is so important to me and hasn't been the case with my previous health care provider of many years. They have a pharmacy onsite which is beyond helpful.

Truly awful medical care. The nurses--to whom you'll inevitably be routed and they gatekeep like…read morecrazy to keep you away from their actual providers--are borderline incompetent. The internal workings of seeing a provider, seeing a specialist, communicating with your provider and not some random person in their system, getting tests ordered ... it's all a massive mess. You never know whom you're getting care from and if it will be in any way decent. There's no way to meaningfully ask your provider for help. And everything--any task at all from the most profoundly medical to the most simply administrative--takes an obscene amount of time, that would be comical in a dark nihilist way if it wasn't your health on the line. Go anywhere else for your medical care. ANYWHERE.

Check in was simple, was in and out in 5 minutes. The lady drawing my blood was super nice and…read morefriendly. About as good of an experience as drawing blood could be.

Absolutely Horrible Experience - Do NOT Go Here…read more The staff here are extremely unprofessional and downright rude. When I asked a simple question, the employee started huffing and puffing, clearly annoyed, and sarcastically said, "It's not rocket science." Instead of helping, she just walked away and refused to do her job. Mind you the office JUST opened. Completely unacceptable behavior. What's worse is that the managers are just as incompetent--allowing their staff to treat customers this way without addressing it. It's clear that there's no leadership or accountability here. If you value respectful service and basic professionalism, do NOT go here. You'll only leave frustrated and disappointed.

Oh my gosh. This place really pulled through for me for a quick turnaround on a test. I called and…read morespoke to Kim and she was so very incredibly helpful. When I got there she was informative and very nice.

Very fast and reasonable priced Services! The staff there was very helpful, especially Zoey! I…read morewould definitely highly recommend this for any of your testing needs!

Dr Odarich from Sunrise family medical is exceptional she's very attentive and helpful all around…read more, and knows before me what is going on with my mental well being. I'm recommending her to co workers and my husband!! Lizc

From the owner: In times of confusing, ever changing, and impersonal…read morehealthcare we offer warmth, respect and direct human contact in combination with modern medicine. To help everyone enjoy a healthier and happier life At Sunrise Family Medical, we strive to build trusting relationships with each patient and deliver high quality, dignifying care. We want not only to be exceptional healthcare providers, but also advisors and advocates, helping each patient make well-informed decisions regarding their health and lifestyle.

This organization is getting five stars for being caring and both Dr. Friedman and Thad were great…read moreand caring people. Thanks for everthing and owner whom I never met his job to a T. Brian Dickerson

The medical care I've received deserves a very high rating…read more However, the office/billing is horrendous and incredibly rude. As long as nothing goes wrong with your billing (like them losing a payment) you'll probably be happy.