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    All About Restful Pets - This is my Mochi.  She was with me for 6 weeks short of 17 years

    All About Restful Pets

    (202 reviews)

    This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

    We had to say goodbye to our dear sweet Harley. He was my best buddy and 24/7 companion for the 12…read moreyears he blessed our lives. Words cannot express our heartfelt gratitude to Dr. Kristin for her care and compassion in getting us through a very difficult day and making Harley's journey across the Rainbow Bridge such a peaceful one...

    Ocotillo Animal Clinic & Pet Resort - Ocotillo Animal Clinic and Pet Resort

    Ocotillo Animal Clinic & Pet Resort

    (115 reviews)

    Last month our four legged fur baby started limping so we called to make an appointment…read more Dr. Molina and her assistant possessed good bedside manners that immediately put my daughter and I at ease. This was comforting especially since this was our first visit here. A comprehensive exam was completed, then Dr. Molina explained our options. Fortunately there were no fractures and it probably was a sprain. We opted for the immediate pain relief ointment and purchased a different variety to administer at home. I really appreciated not feeling rushed and loved the care that was given during our visit. As a sweet touch, the checkout offers healthy treats for your pets! Almost like a toy box for kids after seeing the dentist. My cat actually liked the treat! Hopefully she'll remember this positive experience if we need to return to Ocotillo Animal Clinic anytime soon.

    This place used to be good; some staff and a few techs still are, especially Rose Marie. However,…read morethe changes that have been made at the Dr level and via policy/processes since this office was bought out by NVA, has gone down hill. We received ZERO notification that they would no longer provide Chewy . com with over the phone/faxed copies of the prescriptions. We were NOT told about this policy change at the annual vet checkup in November. We didn't receive an email, snail mail, text, or phone call about this change that happened in August. I called Chewy to find out why the meds hadn't shipped yet and Chewy TOLD me. Chewy is seeing a massive shift in the vet space in regards to being provided prescriptions from offices bought out by NVA and other big VET conglomerates. NVA specifically WITHHELD information about this change to force my hand to use their contracted pharmacy partner based on urgency. NVA wants me to sign up for a new pharmacy website and leave Chewy after doing absolutely nothing to obtain my business. Screw NVA. I picked up the prescription and mailed it to Chewy, who will cover the cost of shipping the original prescription. So NVA screws over their customers, while Chewy takes care of them. Why would I switch? This is not the same Ocotillo Animal Practice it was years ago, even though there are some great staff members still there.

    Countryside Animal Hospital of Tempe

    Countryside Animal Hospital of Tempe

    (292 reviews)

    This vet is such a godsend she is such a sweet angel she's the only one who can treat my anxious…read moregolden retriever he had conjunctivitis and he's 100% better now

    This is a hard one for me to write because for years they were solid. Some minor issues, but what…read morepractice doesn't? However after Dr. Hoppe left, this place became a nightmare. I'd be a client for 5+ years with multiple dogs aka had spent tens of thousands with them, and I was treated with distain over THEIR mistakes that I have moved to a different vet. They also lied about Dr. Hoppe leaving and gave a very sexist answer to prevent clients for searching for what client she moved to. Overall, huge bummer, and will not be returning even though it is very convenient to see them. I will add, out of at all the vets left since I started going there, Dr. Smith is an excellent vet and would recommend her. I just recommend the practice with the horrible front desk practices (they cancelled my apt when I was 10 min late despite their policy being 15, misscheduled me and didn't put on reminders so I had no idea and showed up for an appointment that didn't exist but that I had properly put in my own calendar that they scheduled for a different day, general rudeness when I was very nice but firm about the issues, etc.) and a couple of the other male vets messed up some items (one failed to DX one of my dogs with Valley Fever when she had it, which led to a delayed DX, which led to a torn ACL, another did surgery in a strange way [verified by another vet] that caused a very negative reaction for my dog), so overall, the 2/5 instead of 1/5 is because they used to be much better & because Dr. Smith is a very talented vet.

    JT Dog Poop - petwasteremoval - Updated June 2026

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