This may be the most difficult review I've ever had to write, but the quality of the service provided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better. read more

All About Restful Pets - Pet Hospice Near Me

Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and thoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all. read more

All About Restful Pets - A dog in a wagon. - Pet Hospice Near Me

These people are so kind. The office staff is incredibly nice and helpful. Dr Falcone is knowledgeable patient kind respectful. Her presence is so gentle and calm. It was late into the night but she never made me feel rushed or hurried through the process in any way. These people truly are angels. read more

To be honest I met Dr Gina under the most awful circumstances. We needed to put out Peanut, aka Sweet Pea down. She was a -6 year old Doxie, the sweetest dog you could ever meet. Dr. Gina was Amazing, didn't rush us, made my Sweet Pea comfortable. Despite the fact it was one of the saddest days of our lives, it was so peaceful for her. Would highly recommend. read more

All About Restful Pets - Pet Hospice Near Me

I was referred to All About Restful Pets when a friend knew we were struggling with our aged dog to determine if we had more time with her and if she was in a lot of pain. While we thought she was in pain due to her constant panting and no longer wanting to be petted or held, we needed confirmation before making a very hard decision. The vet was very honest with us on her visit. She took her time with our girl and us. Giving us plenty of time to ask questions, as well as explaining the very humane procedure you would ever want with your furry animal. When it was time to let our girl go their process was peaceful and provided us with the exact amount of closure. There are not enough amazing words I can say about All About Restful Pets. read more

I cannot say enough about how wonderful everyone at Restful Pets treated us when it was time to put our Coors to sleep. Shelley was so compassionate on the phone and through texts. Dr. Gina Sarnelli was such a calming presence and the follow up was beyond considerate. Being able to have Coors go to sleep in his favorite spot outside was the most beautiful experience we could have asked for. read more

All About Restful Pets - Pet Hospice Near Me

What an exceptional service and caring establishment. From Bonnie, Shelly and Dr Falcon were amazing. Dr Falcon was compassionate, committed, she made this such a peaceful transition for Coconut and our family in our home. She was patient with our families hardest decision for Coconut after 16 and a half years of love, she made sure he was comfortable, serene and allowed us to ask questions and process the whole experience together as we've always been a family bonded by this wonderful angel. Engraved forever in our hearts the experience AARP provided was the ultimate service anyone could wish for a life long loved soul. Coconut lived like a king and AARP and Dr Falcon gave him a kings transition and passing . Forever thankful and in our hearts read more

All About Restful Pets - Pet Hospice Near Me

Shelly was so compassionate and understanding when took my call. Dr.Falcone came as soon as she was able. She was caring, loving and showed true compassion for our sweet girl Lucy. Our furry baby left this world in her little bed inside our home. We were right next to her holding her. It was the best I could have hoped for in such a terrible time. It was worth every penny!!! read more

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Words cannot express how thankful I am to Shelly and Dr. Falcone for their assistance during the worst time in my life. The decision to end a loving pets life is never easy and but they helped make the process a little easier. Shelly answered my questions and helped guide me as I my pet needed a bit extra. Dr. Falcone was amazing the day of and made sure my Molly wasn't under any additional stress which is all I wanted. Highly recommend for those who are unfortunate enough need their services. read more

Thank you Dr. Sarah Asadorian, Dr. Kristin Falcone, Dr. Gina Sarnelli, Bonnie and Shelley-The All About Restful Pets Team, for the kindness and compassion you showered upon us as we said good-bye to our sweet shepherd, Savannah. Dr. Kristin Falcone was amazing. She was incredibly professional, warm and beyond compassionate which brought us comfort and peace in those final moments with Savannah. We are grateful to the entire team for their work and their love of animals to help families like ours give our loved ones the dignity they deserve to cross the Rainbow Bridge comfortably. I highly recommend this team! Kathy D. Norris-Wilhelm read more

All About Restful Pets - Savannah was our Esther Williams! We miss her so much but are grateful for the nearly 13 years of love, loyalty and protection. xxoo - Pet Hospice Near Me

Our 13 year old Staffie Clarice struggled with cancer for a year. She took a turn for the worse as a tumor in her abdomen grew from a ping pong ball to a soda can practically over night. She had trouble walking and stopped eating. We called Restful Pets and Dr. Sarnelli came by to begin Hospice care. Her tumor burst and she couldn't even get up. We knew it was time to let her go. Dr. Sarnelli was caring and compassionate throughout the entire process. It was nice to have Clarice home with us when the time came. read more

All About Restful Pets - Pet Hospice Near Me

No matter what it will be the saddest situation ever. But this is the second time we've called all about restful pets to help us out. Mrs. Beasley our good girl senior was ready to cross rainbow bridge. She never liked going to the vets office. So it was wonderful that all about restful pets come to your house. The vet that showed up, gave her less sedation medication, so she was very calm and sleepy. We were able to pet her and be with her until she crossed. It was the same with our beloved Bianca. The Vet talk you through it. It was just the best in a horrible situation. I am very thankful to do it here at the house where my babies are most comfortable. Like I said, we use them twice in two years and as will always be dog lovers I'm sure we will have to use them in the future. Thank you for your service and everything you do to help us on our Pets final journey. read more

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Dear Dr. Falcone, I just wanted to take a moment to express my deepest gratitude for the kindness, compassion, and care you showed in relieving Starky's pain. Your empathy and love for life shone through in every moment, and both Pam and I were truly touched by the way you supported us through this. It means more than words can say. Thank you for being such a wonderful presence in our lives. Shelly, we want to express our profound appreciation for your understanding and help with guiding us through the process. Thanks to you and Dr Falcone, our cherished Starky left the pain behind while wrapped in Pam's arms. Warmly, Alex and Pam read more

All About Restful Pets - Starky loved celebrating with us. He got help ending his Mommy a Mother's Day Card too. - Pet Hospice Near Me

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My experience with All About Restful Pets; all of their staff, vets & service was such a huge support for me as I was going through the difficult loss of my 16 yr old pup. I don't know if I could've been surrounded by more gentle, compassionate & giving people. You can tell how they really do try to go above & beyond to answer the call for all pets & pet parents to support with knowledge, kindness & expertise. Thank you, AARP; I am so grateful for you & the work you do! I have another 16 yr old pup & would not hesitate to call again for his needs. read more

All About Restful Pets - Halpert 6/25 - Pet Hospice Near Me

Dr. Falcone came to help me with my cat Suki - she was very patient and compassionate. Much better experience at home than a vets office. Definitely recommend. read more

We used Restful Pets for our 15 year old GSP at end of life. Dr. Sarnelli was wonderful - compassionate and patient with our family. Our dog's euthanasia was peaceful; she was comfortable and loved throughout. Highly recommend. read more

Dr. Gina was very comforting ,educational, and compassionate when we had to put our 15 1/2-year-old Frenchie down. We all agreed, it was as beautiful an experience as possible. We never once felt rushed and she was so compassionate to our Pet and to us. Thank you for making a difficult day the easiest it could be. read more

Such a sad time but, Dr Kristin Falcone was so kind and caring!!!! She explained everything and answered all of our questions. Thank you Dr. Falcone read more

My dog had heart failure and was placed on medications in June. I knew it would buy her a little more time and some comfort. In February, came fast and I knew it was time to say goodbye. She could not even walk out of the bedroom to get food or water. The employees at All About Restful Pets, are fantastic. Everyone I dealt with was understanding and compassionate. I have 3 fur babies left, and I will not hesitate to use them in the future. Thanks Rachel read more

It was one of the hardest things I've had to do, saying goodbye to my Sammie. She was my 4 legged child and I adored her. Dr. Sarnelli was very compassionate, explained everything and didn't rush the process until we were ready to say goodbye. I wish the ashes came in a nicer urn but I will take care of that on my own. read more

All About Restful Pets - My Sammie, until we meet again - Pet Hospice Near Me

We have, unfortunately, lost two of our fur babies this year. In February 2024 our boidawg Ulmo passed at the age of 16; In July 2924 our baby girl dog Sookie passed at 6 years old, unexpectedly after a short illness. In both cases, the representative from All About Restful Pets was caring, empathetic, and genuine in how they treated my family and we now have our puppies' ashes safe at home. The same representative came to our home for both pick-ups, and she remembered Sookie from her previous visit in February. read more

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Dr. Falcone, thank you for your assistance and kind words throughout this entire process. I had no clue what to expect, but you made sure to articulate and let us know exactly what you were doing. Our little one was just old and her cancer had come back. She was in a lot of pain, so it was not a good QOL, so it was time to let her go to doggy heaven. Thank you very much Dr. Falcone for not rushing the process and making it seem very natural. read more

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Dr Falcone was very caring and sympathetic to our situation. She ensured the process was smooth and comfortable.

On December 13, it was with great sorrow and broken hearts that we had to send our loving Ivy Grace over the rainbow bride. She was our beloved rescue for over 12 years and our baby girl. Ivy had the biggest loving heart and loved everyone. Dr. Sarnelli was so compassionate and kind. Ivy loved the treats and affection Doctor gave her. She explained what was going to happen thoroughly so we had no surprises. She talked with us for a while and made us as comfortable as possible. She gave us all the time we needed to be with Ivy. We were never rushed, but the time had to come. When it was time to say our final goodbyes, we didn't know if we could cope, but Ivy passed over in our arms peacefully and with dignity. We received Ivy's paw print as a remembrance. Dr. Gina was so so kind and gentle. She wrapped Ivy in a paw covered blanket like swaddling a baby. All About Restful Pets was wonderful to work with. We got an appointment very quickly. I'm sorry, but we don't remember the name of the person we spoke with to schedule the appointment, but she was so understanding. They even sent a thoughtful card a few days later. It is very sad when we must send our fur babies over the rainbow bridge, but for us having Ivy pass at home was the kindest last thing we could do for her. If you must say goodbye, we highly recommend All About Restful Pets. We want to thank you all for the kindness and generosity of spirit you gave to use at this very sad time. read more

All About Restful Pets - Ivy Grace - Pet Hospice Near Me

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This was the most amazingly wonderful experience I could have had a very hard sad situation of putting down my beautiful best friend. Doctor Falco was kind sensitive understanding of dogs and I can't say enough about her. They send a wonderful note and I am beyond grateful that they were able to help me with a very loud large dog on a Sunday afternoon read more

Dr. Falcone is exactly the person you want by your side, and by your furry family member's side, on one of the hardest days you'll ever face. She was incredibly compassionate, never rushed us, and helped us feel calm and at peace with our decision. As heartbreaking as it was, being able to say goodbye to our best friend in the comfort of her own home, surrounded by everyone who loved her, made all the difference. read more

Dr Falcon was caring , professional, patient , sweet . She took great care of Coco and helped her walk over the bridge peacefully without stress at home . We are so grateful to have call her . Please use her for your pet you . It will be the best end of life you can give your pet . Again thank you Dr Falcon you are a 10 + read more

This was the hardest decision I had to make for my 17 year old Mini American Eskimo. I had Oakley from 8 weeks of age. From the very beginning Shelly was wonderful and was very understanding. Once the appointment was made Dr. Gina came to our home and was very sweet and gave us information on what was going to happen. Dr. Gina is very personable and gave us much needed time to say goodbye to our boy. Oakley rested in his bed with his whole family around him holding him and telling him we loved him and he was the best boy. I would reccomend All About Restful Pets to anyone having to face this difficult time in your pets life. Thank you Dr. Gina and Shelly. read more

Note: my profile location was outdated; I live in Phoenix, AZ. All About Restful Pets was one of the companies recommended by my cat-sitter and vet when my precious kitty declined suddenly. She was 17 but it was still such a hard decision to make. Dr. Falcone was wonderful and made a difficult, devastating experience as peaceful and gentle as possible. She was sympathetic and patiently answered my questions and shared her knowledge and experiences. She was so caring and respectful towards my cat and I was so impressed by how she took care with her body after she had passed. The cremation process went smoothly and the ashes were delivered to my vet's office as promised. Dr. Falcone's team also sent a sympathy card that was so appreciated. I only have good things to say about All About Restful Pets and would definitely recommend them to friends and family when the time comes for their pets. read more

Dr. Falcon was kind, caring, professional and patient. She tolerated kindly to support my dogs who are so fearful of people (and thus, a little scary w/ their barking/growling), allowing us all to be present safely to help my sweet German Shepherd's passing. She also tolerated and supported me, as I was an emotional mess. 100% recommend this agency and Dr. Falcon. read more

This was one of the hardest weeks ever. We lost two of our babies in one week. Everyone at All about restful pets was so kind and helpful. They came to our house both times and helped us with our individual situations so lovingly. I would highly recommend them to any of our friends and family and would use them again if needed. read more

I had to put my very sweet 11 yr old Abby down this past week and it was my first experience with that, and at home. Abby was extremely anxious both in the car and at every vet visit. What a wonderful service this is. Dr. Gina was very kind. Abby got a lot of loving from both of us while she gently went to sleep with the sedative, and then the final stage is done when you are ready, Dr. Gina does not rush you. I would never do this another way as it was stress free for both her and I . I felt so much better seeing her looking like she was just asleep. Thank you. read more

All About Restful Pets - Abby, my Australian Labradoodle - Pet Hospice Near Me

Companionate, caring and accommodating during a difficult time. I highly recommend them.

Sadly . . . though, with all my heart, I'm writing to again to share my immense gratitude for All About Restful Pets. Unfortunately, 3 times in just over 3 years, I've called upon them to help me put one of my 4-legged friends to rest. Words cannot adequately express the support and caring I have received from this group and, in particular, Dr. Gina Sarnelli. She has been the veterinarian to attend and care for each of my kids and been there at the end to make it peaceful for them and for me. And all 3 times have been on her days off - and one was the middle of the night - but she came every time! She's been a thoughtful consultant, straightforward, knowledgeable, and always sensitive about what was best for the pet and for me. It's just been a few weeks since Dr. Gina helped me with Ginger. To say Dr. Gina is amazing would be an understatement! I cannot say enough positive things about All About Restful Pets. However, for the foreseeable future (only have a 3 YO left) only hoping to only see them again casually or during holidays! But if you do need professional veterinary hospice or end of life care for read more

All About Restful Pets - Ginger B - Sept 2024 - Pet Hospice Near Me

I feel so incredibly fortunate to have raised and loved my two kitties from the moment they first opened their eyes, for twenty and seventeen years; my Isis and Osiris. I first met Dr. Gina Sarnelli when my furry companion and little Lynx point buddy reach the end of a valiant fight against intestinal lymphoma and when it was time, I reached out to All About Restful pets to have his end of life at home in the comfort of my lap. Dr. Gina was so kind and wonderful, given the circumstances, this is pretty much the worst time to meet someone, so I genuinely appreciated how she didn't rush me, how the pain meds let him try to eat and feel better for a while until it was time to say good-bye. So three years late and a couple weeks before Christmas, when Isis was twenty and suddenly over night grew a concerning black welt on her gums that turned out to be the most aggressive form of gum cancer possible and was given two to three weeks, I once again reach out and requested for Dr Gina who was kind enough to come on a day she wasn't originally available. It was already emotional given that it came out of no where and Isis had been healthy but added the holidays, family pictures, and her being my first baby, I was a mess. I'm just so grateful to have had someone present that understood what we were going through and add a gentle supportive hand to make sure my two loves passed with grace, comfortable, and happy in their home with me holding them so I could also say good-bye. It's the most you can hope for in these situations and I'll always remember that so from the bottom of my heart, thank you for helping us through this. read more

Restful pets are amazing, saying goodbye to my Tia was so hard. The way they interacted with Tia was truly a blessing. I know Tia had a amazing life, now she is under the rainbow bridge, playing and eating alot of treats. Thank you so very much. I will never forget Restful Pets. It takes a very special person to do what you do, God bless you read more

All About Restful Pets - Pet Hospice Near Me

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These wonderful people make an awful day better. Losing your pet is the day everyone dreads. They made this day as easy as possible. My Mochi wasn't scared because we were at home and I was holding her. She couldn't go on and I wasn't going to let her. I miss Mochi every day. read more

All About Restful Pets - This is my Mochi. She was with me for 6 weeks short of 17 years - Pet Hospice Near Me

It is hard to give 5 stars when reviewing one of the saddest of moments. Our boy Chance was 13yrs old and he truly was THE BEST. We knew his time was coming and had made plans for an in-home euthanasia. However, after rapid decline we had called Angel Vet and they did not have an urgent opening and they recommended All About Restful Pets. They were compassionate and kind on the phone. Dr. Gina Sarnelli was not only professional but was quite compassionate as she put our boy at ease. She explained the process and when we were ready to say our final good-bye she ensured that he had the peaceful ending that he deserved surrounded by most of his family. While none of us ever want to say good-bye, if and when you do I recommend All About Restful Pets. Gina, Thank you again for your kindness and compassion and for taking great care of Chance as he crossed over The Rainbow Bridge. read more

All About Restful Pets - Chance Jan 2012-Jan 2025 - Pet Hospice Near Me

Over the past 6 months Dr Sarnelli and All About Restful Pets has cared for our beloved 17-year-old dog Lola, through her transition last week. We had never supported a dog through end of life before, and contacted All About Restful Pets based on a friend's recommendation of compassionate and skillful care. Dr Sarnelli came to our home and spent 2 hours with us explaining what to expect, and how we could be keep Lola comfortable through hospice support, as well as took over her medical care. She and Shelley were my life-line through the last months, including helping us to decide when it was time for Lola to transition to her next adventures. They went above and beyond with emails, phone calls, and texts over these months, and we feel so blessed for their genuine support, care, and kindness. Lola was celebrated and loved to her last minute. Our hearts are bigger because of Lola, and Dr Sarnelli, Shelley, and All About Restful Pets understood our love and anticipatory grief, and held us during an impossible time. Could not be more grateful. read more

All About Restful Pets - Lola with a crown on - Pet Hospice Near Me

Dr. Sarnelli helped my darling Wilbur cross the rainbow bridge just over a week ago. I cannot stress enough her empathy and patience. I was sobbing like a two-year-old and Wilbur seemed more interested in going potty. But with great care and patience, she guided my little boy to where there was no more pain, no more immobility, no more suffering. Then she even stayed a bit longer to make sure I was OK and had some alone time with him before taking him away. It was one of the saddest days of my life, but I am so glad that Dr. Sarnelli helped us out. Her kindness will never be forgotten. read more