Jeremy came highly recommended by two different reef/fish stores. He is extremely knowledgable…read more Jeremy helped turn around my fish only tank algae issues and some great recommendations for my reef tank.

They literally changed our fish tanks' life! Our tank went from dark sad and gloomy to happy,…read morebright, and colorful. I couldn't thank them more for the glow up they gave our tank!! I love looking at it all the time :)

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.

I had a very disappointing experience with this business. The customer service was not what I…read moreexpected, and communication throughout the process felt unprofessional. In my experience, the owner did not handle concerns in a respectful or constructive way. I also had issues with the stated 14-day return policy -- it was not honored in my case, which added to the frustration and made the situation feel unfair. Overall, the experience was stressful rather than positive. Based on what I went through, I would not recommend this business and would advise others to be very clear about expectations before committing to anything.

Staff is friendly and knowledgeable. They don't mind educating you so that you are making the right…read morepurchases and always have great deals for new fish hobbyists. The only downside is you will likely end up a major fish person with many aquariums this is a fun hobby!

We found a large selection of fish and equipment! The team members were fun and informativeread more

Aquarium Arts is easily one of my favorite local fish stores in Mesa. The selection here is INSANE…read more Freshwater fish, saltwater fish, coral, shrimp, live aquarium plants, supplies... there is seriously so much to look at. We came in looking for plants and fish for our aquarium and the staff was super friendly, knowledgeable and actually took the time to help us figure out what would work for our tank. I loved that I could ask questions without feeling rushed or like they were just trying to sell me something. The fish selection was probably my favorite part. They had everything from tiny colorful guppies to absolutely gorgeous saltwater fish, plus a huge live plant and coral selection. Also LOVE that Aquarium Arts is family owned and operated right here in Mesa and has been around since 1986. I will always choose a knowledgeable local aquarium shop over a giant pet store when I can. Great service, HUGE selection and so much fun to just walk around and look at everything. We left with a bag full of live plants and will 100% be back for more. 10/10 for aquarium people in Mesa and the East Valley.

I buy all of my fish, food, accessories, coral, etc here! They are very helpful and very…read moreknowledgeable! They also test your water as well which I love. Definitely come here for your fishies needs

NOW WILDEBORNE CRITTERS AND CURRENTS!!! Went in over the weekend after a poor experience at another…read morefish store. We were greeted immediately, although she was working alone and busy helping another customer. The store was large and had lots of unique critters - the water snakes and the big tank against the back wall had really cool exotic fish - well at least to me! We went in for some plants for our fishtank and got schooled on the rocks/faux plants we were using, even down to the fish food in the best way possible!!! She also carries eggs both chicken and duck so we got some chicken eggs and they were delish!!! can't wait to continue supporting a local "mom and pop" shop

I love the selection at PNF & I'm a reoccurring die hard customer. The products they offer are…read morereasonably priced, they have a clean store, friendly environment, the woman working there is always super sweet, her name is Andrea. She deals with such disrespectful customers from what I've seen. But they have a wonderful selection of plants, fish, arachnids, reptiles as well as tons of other fun pets! I'd highly recommend this company to legit animal lovers.

By far the best call I ever made. Called in asking questions and Chris helped me out so much and…read morejust made my fish dreams come true started off my adventure. Would strongly recommend to use them!

My tank with service by Son Of A Fish today he were very courteous prompt and very professional and…read moredetail oriented my tank never look so good I'm very happy and I highly recommend them

I absolutely love my experience at Kona Reef fish aquarium store. the fish and tanks were amazing…read more Evan was so informative and kind. He answered all our questions. I picked out some aquatic plants and fish for my aquatic plant aquarium. I am so glad I found this gem of a store. btw the prices were very affordable.

This place is amazing! The indoor koi pond is so cool! It's a beautiful store and all of the tanks…read moreare stocked with beautiful, healthy fish. The staff seems extremely knowledgeable. Garret was our guy! He helped us find everything we wanted (and then some). We got the fish home and they're doing great! Thank you Garret (and Evan). We can't wait to come back!

Dylan (Dillon? the tall guy with long hair) was super helpful! I had a million questions and he was…read morehappy to help with them all. Definitely recommend Kona for fish needs, these guys are awesome!

The staff are very informative. Shout out to Hunter, he gave me great insight ! Definitely will be…read moreback !

Nicest setup in the Valley! Some items are even cheaper than online/eBay!…read more Large selection of coral and fish. Incredibly healthy tanks.

Absolutely wonderful store and so knowledgeable and helpful! This will definitely be my "go to"…read moreaquarium store!

These guys helped me set up my Red Sea 250 aquarium. I love their work and their consistent…read moreknowledge. The guys here are super nice, Fritz and Aiden aim to please and have a handful of knowledge. Mike the owner is genuine and takes pride in his business. This isn't a run of the mill shop.

Staff is very friendly, helpful, and knowledgeable. Great stock and great prices. Helped me build…read moremy current 55gal which is doing fantastic so far.