WHAT WENT RIGHT?!? Everything. Not just today, when I came in with grease all over my hands and…read moreholding back my tears. Alameda Bicycle on Park Street is a part of the community, and I feel so honored to spend my money here. Gene, George and Crew are unmatched in the Bay Area. They sell mid-price range bikes, so no $300 bikes or $14,000 bikes. I bought my first new bike here after graduating from Cal, and got my first Wall Street bonus, moons ago. It was my dream bike, a black Cannondale, top of the line. After that, got married and had children and Gene saw me through training wheels through teenage years, then sadly through a divorce. Back in a bike and climbing mountains - loving life! Anyway, today, after trying all night to get my chain back on my new e-bike (not possible on the road) I walked in and George was at the door. He sensed my frustration and said, "Come on in." It wasn't an easy fix. But they worked on it, two guys 25 minutes, and 5 tools. Meanwhile, I walked into the showroom to check out the bikes (tee hee hee). Then I noticed a new coffee and tea station with a couch and chairs, and Madeline cookies. It's just what I needed after a frustrating night and morning trying to fix it myself. Such a mindful and kind touch. People easily complain, so positive heartfelt reviews are gold. Alameda Bicycle is a solid community member and business. Honest. If I don't need something, George will say, "You don't need that." Last time, I picked up some gorgeous Ortlieb panniers (which they installed) and a fix-a-flat for on the road flats. I forgot it on the counter -- it was here waiting for me when I returned a few weeks later. They only had my old digits! BTW, I didn't eat the last Madeline cookie. I saved it for you! Come and get it -- and remember to support these incredible bike angels. Super, super Good Vibes. The absolute best Alameda bicycle shop -- to me.

I came here in 2020 or 2021 to use their outside public bike tool station, but the air pump was…read morebroken or no longer available. One of the employees offered to let me borrow their floor pump. I was struggling to figure out how to use it, and the employee ended up helping me pump my bike tire. It's been years, but I still remember this kind gesture from one of their employees. It's hard to find parking around Park Street; it's convenient that they have four compact parking spots and one handicap accessible parking spot in their parking lot.

Amazing service and best price. They actually answer their phone when you call, got my daughter's…read morebike done early and did a great job on it. Really made her birthday special.

David gave great service. Helped my wife pick out exactly what she needed/wanted. We're giving a…read morebad review because when we were in the store buying my wife FX2 bike he said if we were unsatisfied with it we could return it for a full refund. Yet when I called to tell him in advance we wanted to return it because the bike was too heavy for her he told us that they don't accept returns.

This isn't really a review, more like a statement to the piece of garbage that broke the windows…read moreout on this business. Whoever you are, please leave this city. You are not welcome, and I really hope that for whatever reason, you stop breathing soon!

stones is a topnotch traditional bike shop. John is an excellent mechanic with deep experience, hes…read morethe guy youre looking for to sort out issues. as well stones has many handcrafted waterford, gunnar and bob jackson bikes and framesets. these seem like a true bargain, especially considering prices in todays bike market. five stars!

I purchased the eCatrike Max from Zach Kaplan Cycles…read more Multiple recumbent bicyclists and regular bicyclists in various Meetup bicycling groups specifically and personally recommended Zach Kaplan Cycles. The experience was stellar from beginning to end. Zach Kaplan Cycles knows what they are doing and guided me to purchase the appropriate bicycle (eCatrike Max). I must add that Zach Kaplan Cycles was extremely responsive and professional. Not surprising that they earned 5 stars.

Zach has a deep knowledge of recumbent bikes and a good understanding of athletic people and their…read moreneeds.

Greg gave me really helpful expert advice, and ended up recommending a different another shop. I…read moredefinitely felt bad not giving this dude my business! I usually work on my own bi, but occasionally I ask a real mechanic to tackle stuff. In this case, I had a home tubeless setup that failed twice. I called Greg, and he asked me all sorts of questions to help determine the cause of my problem. I explained that the tire was seated properly, and it was previously holding air just fine. I also improvised a valve by cutting one out of an old tube, and we determined together that was probably the culprit. My rims take tubeless Schrader valves, which is pretty rare, but I tend to take this bike on multi-day trips, and being able to pump up my tires at any gas station is a huge advantage. I also had an overnight bikepacking trip coming up in a few days. Greg didn't have the necessary Schrader valve available to fix my wheel at his shop, but he recommended another shop that might. I called the other shop, and they luckily had the part that I needed, so I was able to go get my wheel sorted out the same day! I will definitely call up Greg again the next time I need someone to work on my bikes.

Greg offers everything you'd want from a local bike repair shop. He is very generous with his…read moreknowledge and is not out to gouge anyone. He talked me through my gearing options and showed me issues with my bike that I didn't know I had.

Great service. Repairs were done in less than 1 day I recommend this place if you need to fix your…read morebike.

I dropped my cannondale road bike off at the fruitvale bart station bike shop for a full tune up. I…read moremainly did it out of convenience as it's my morning commute so an easy drop off and pick up. I was blown away at the amazing service. Eduardo did an incredible job on my bike - it has never felt ao smooth! The service here was professional, quick, friendly and convenient next to BART. And best of all my bike feels amazing. Thank you Eduardo!

I recently bought an ebike from Berkeley Cycle Works and I couldn't be happier with my purchase. I…read morewas looking for a comfortable ride, good mileage on a charge, and something not too heavy. Mike immediately suggested a bike which, after having searched quite a bit, I knew right away, was perfect for me. Mike handled a couple is minor issues for me and has been wonderful to work with. I recommend checking out this place and you're looking for a new bike.

I initially went to REI to check out their collection of bikes and left disheartened so I decided…read moreto pop into Berkeley Cycle works. I came in was assisted by Patrick who was very knowledgeable and kind! Patrick is very customer service oriented and a God send! I was looking for a new bike and he made sure to find one tailored for me. He went over some tips and tricks for future bike rides. I had a very pleasant experience here and will be sure to frequent for any bike related maintenance.

Highly, highly recommend this bike shop, especially if you're an Ava voucher holder!…read more Such a seamless process at King Kog from the order to pick up. Literally took a 1-2 minute phone call to place my new bike order via phone. They verified my voucher number, confirmed my preferred bike choice, and informed me of the price and the anticipated pickup date. The overall process worked SO well and was SO efficient, that I honestly thought it was a scam, but I was pleasantly surprised when it all actually went according to plan! From date, to price, to customer service, it was all top of the line! They had a full bike shop of mainly XP4s waiting for pick up and this is probably why! This place had the best turn around dates, by far! I ordered the Lectric XP4 and everywhere else was claiming 2-3 month turnarounds for delivery and full assembly and King Kog promised a 2-3 week turnaround, and they actually delivered on time! Their process is so efficient. Everywhere else the process was super clunky and wanted 2-3 emails to process the voucher and here I was able to do it efficiently on the phone, all in one go. Can't recommend this shop enough!

King Kog is a great bike shop with good prices & skillful, kind mechanics. Its downtown Oakland…read morelocation is super convenient & the vibe is chill & easy going. They did a super fast & affordable tune-up on my daily commuter bike & repaired an older hard tail mt bike for my kid that now rides like new. I'll definitely go back to King Kog again. Thanks!