I've always had a great experience at this office. the staff is friendly, care is great,…read moreenvironment is welcoming. However, I'm extremely disappointed by the recent change in their payment policy. Patients are now required to pay the full cost upfront (in my case, nearly $300 for a routine cleaning) and HOPE that insurance reimburses them weeks later. I cannot imagine what this would cost for a family bringing in multiple children for a routine cleaning on one day, easily over $1,000 required up front!!! Let alone any other more expensive procedure. As a direct result, I cannot continue care under this policy. I understand the office has implemented this due to past unpaid bills by other clients, but it is absolutely unfair to penalize responsible patients for others' shortcomings. I have already found a new practice that accepts insurance directly.

Beware of this dentist. They make you pay upfront and then they submit to your insurance. Not…read moresure why I have insurance if they are not going to use it. There original quote was way off and ended up with a big bill at the end.

Dr. Weiser and his team helped me achieve the smile I always dreamed of. I used to be so self…read moreconscious and compared my teeth to that of celebrities. But now, I have the perfect smile made for me, and I am beyond happy. I trust Dr. Weiser with everything, they will get it done and rest assured that you're in good hands. Thank you so much for helping my dream come true :)

From the owner: We have helped generations of families in the Strongsville community by providing stellar general,…read morecosmetic, and restorative dental work!

Dr said daughter had 14 cavities. I was highly doubted these findings. Second opinion at Sinick…read moreDental Medina zero cavities. Appears this place is a money grab. Never again will I or my family be treated here.

Upon walking in to the office everyone was amazing. The office was very clean! Im a bit over the…read moretop with cleanliness. I noticed UV lights are used throughout the office to maintain killing of germs. Anything I touched or that was used the girls sterilized it instantly! Full wipe down and no back was turned till completed. Impressive to say the least. So, as a new patient Dr. T was AMAZING and made me feel so welcomed. The hygienist who actually cleaned better than most (no lie) asked me if I wanted fluoride which I declined. I just don't do extra fluoride and it was "ok". I really like they provide choices of treatments and also share the cost so a person can see if it's in their budget. I mean it was under 20., but sometimes it just doesn't work for the pocket book. I've always thought I needed veneers and Dr made it very clear I had solid teeth and bonding was enough and price was VERY reasonable. It's been a long time I've met a dentist who didn't try to $ grab you. Also this dentist has a ton of experience. He also explains the "why" things happen. I love that. This way I can make changes. Omg! Made an appointment for my son two days later I was so impressed. It's interesting when the front staff and back staff are all so nice one can bet the dentist is as well. I'm new to the area. Definitely worth a shot coming here if you are as well. Oh... how could I have forgotten the two therapy dogs. I didn't see them anywhere so if nervous about hypo-allergy, sweet well behaved dogs , no worries they are never bothersome or even seen but I did have a moment that I was uneasy, as I get with dental visits sometimes. I was asked if I would like a therapy dog. Wow! It was like they held my hand putting their paw next to me. I instantly remained at ease. I wish our old dentist in florida had that for the kids. Anyway, I probably sound paid at this point. I'm not. Just a new patient that left very impressed.

My thoughts about Dental Works in Strongsville has changed over the past year and a half. Several…read moreof my appointments were cancelled by them because they didn't have a hygienist available. When I finally got an appointment scheduled they sent me several text messages reminding me about the upcoming appointment, but when I arrived at their office, they were not open. The door was closed and the lights were out. I called them, and as usual when they are not open, there is no one to talk to. You can not leave a message. I finally was able to book another appointment which went very well with both the hygienist and the dentist. The staff is friendly enough but they didn't have an explanation on what is going on with them, only that they were hoping to get a second hygienist.

I previously had work done at the dental works Strongsville location.. unbeknownst to me they no…read morelonger covered my insurance plan...on top of that you have to make an appointment online now..so I make my appointment almost 2mo. in advance...well one of the receptionists called to get my information so I tell her just a minute so I can retrieve my insurance card to which she state don't worry she'll call me back in a few minutes no problem...well I never got the call back..fast forward to the day of my appointment I drive all the way out there to be told they/ dentist no longer carry my plan..my thing is I scheduled my appointment months out ..so why when the receptionist called if she would've done her job all of the unnecessary things I had to go through could've been prevented...would I be wrong if I said it was the black female receptionist who called but never called back( I'm an African American too by the way) ??smh she won't lose any pay for not doing what she's paid to do but not only did I lose valuable time money & gas I also still have to find another dental office...maybe it's not dental works maybe it's the people who they employ who aren't being professional

Had a great visit with Dr. A. And Jennifer. Been trusting the practice since Doctor started with…read moreDr. Wahl years ago. Good people.

Dr. Aerni and Staff are so efficient and compassionate from start to finish. They take time to…read moreanswer any question you might have and go beyond explaining all procedures. So impressed. Robin Wallace

As soon as you walk in the door you are greeted with warm smiles and a comforting energy. There are…read moreno surprises, you will always get a treatment estimate ahead of time. The front desk takes a lot of time to investigate your insurance and help you through your cost estimates. The treatment given is thoroughly explained with options of care to meet your needs. I would highly recommend your next dental experience at Waked Dental.

I absolutely fantastic staff & Dentist! I love this place! Theyre kind, caring and compassionate…read moreand go above and beyond

Kind, caring dentists and staff. Dr Koussa did the best novocaine injections I've ever had (I…read morethink those shots are worse than the actual procedure!) Highly recommend Koussa dental!

From the owner: We are dedicated to providing the finest cosmetic dentistry, implant dentistry, and family dental…read morecare in a comfortable and caring atmosphere. We maintain a commitment to professional and personalized services. We believe oral health is a reflection of systemic health. Our goal is to provide our patients with the proper tools and guidance in education on preventive oral care - to assist in the achievable maintenance of oral health, and overall health!