I love Cold Harbor Family Medicine; I have been a patient there since the early eighties. First my…read morefamily physician was Kenneth Simpson Jr. and now that he has retired Dr. Patricia Ryan is my primary care physician. She is kind, caring and a great listener and she takes great care of my medical needs. I would highly recommend them. Ms. Bilyue

Okay the following was posted first, but after some research I discovered that if you call from a…read morenumber they have setup for your account, you have a better chance of reaching a person, but if the system does not know the number and cannot place it with a client, you are tossed down into the rabbit hole and you will receive the following: This is the most absurd handling of appointments or return calls to your care provider I have ever heard. You call, you are ready to set up your appointment or tell them about the information they needed in order to prescribe your medication, and they say, leave a message they will get back with you within 24 hours. Within 24 hours, now you cannot do anything else, they may call. You may be working and not have your information in front of you or unable to answer, but that doesn't matter you need to be available on THEIR time.

I have been going to the Mechanicsville Medical Center for close to 15 years now. I have always…read morereceived quality care for whatever I needed. Dr Burijon listens to me and answers my questions. She has always treated me as a valued patient. If I have a question or need advice I am able to reach out to her via the portal and she is quick to respond.

I only see Dr. Cornett so he is the reason I will continue to comeback. I've been coming to him for…read moreyears and I trust him. He always has me do bloodwork to make sure my medication is working and not causing any issues. However trying to get ahold of someone to book an appointment by phone is difficult. You leave a message and never get a call back or you call multiple times and the phone rings and rings.

I've been searching for a knowledgeable primary care doctor. He's taken the time to listen to me…read morewhile dealing with my chatty kids in the exam room, which takes the patience of a saint. Whenever I bring up a concern, he's quick to access and find a way to fix it. He's great. (:

I requested medical leave in 2017 and again as I type this post due to clinical depression &…read moregeneralized anxiety disorder; in which Dr. Heatwole made difficult. In order to have both leaves approved, he mentioned that I'd have to take meds and stay in therapy. I didn't have a problem with the therapy; but the medicine I did. My problems and what exacerbated this disorder, I knew medicine could and would never fix. Sure, I tried the Escitalopram even after being scared eand advised to take it as prescribed by Dr. Heatwole; and it helped the anxiety more than it did the depression. However, as I'd mentioned once before to him, the deep seated issues that I've been struggling with continued to take precedence over top of being in a toxic work environment. I also explained to Dr. Heatwole that I'd previously and still continue to fail at finding work from home positions or a job that would be more suitable, as I just could not simply just quit my job. Dr. Heatwole just glossed over the root issues and continued to stay heavily focused on taking medicine over top of suggesting even more medication to stabilize my sleep and mood. I really didn't like the fact that I was pressured and rushed to go back to work. In 2017 after an 8 week leave, I still wasn't well and went back anyway because he 'thought' it was best. Of course, I still felt worse than ever. My last appointment for leave was the absolute worse. I mentioned that I'd lost my brother last September, lost 30 pounds in less than a year; and he had absolutely no remorse. He told me that in 8 months (counting with his fingers), a typical person would have gotten over losing someone!!!! He also mentioned that I needed to be careful exercising, and that people with my condition take this whole weight loss and exercising thing too far. I never mentioned an eating or any body dismorphic issues, so I don't know how my comment that I lost 30 pounds went to him saying that I needed to be careful exercising. A good doctor would applaud their patient for better lifestyle choices and losing weight to stay within a recommended weight range. Also, it is highly suggested for individuals with mental health issues to exercise, so I did not understand why Dr. Heatwole would say that, despite that I didn't mention anything alarming. I was actually 28 pounds overweight prior to losing the 30 pounds, and was severely emotionally eating from 2-3 fast food meals A DAY, still no brownie points there. This time around, he suggested me to go back to work in 4 weeks because as he mentioned, "We sort of need to kind of rush this thing to get you back to work as soon as possible, because I don't want you in the house by yourself thinking about all of your problems"....well hell, being at work makes it feel like I've entered eternal damnation with my thoughts! It doesn't matter where I am, mental illness isn't just a switch to turn off! It should never be about what a doctor wants, it's about the patient's well-being and what a patient feels would be best for them. I cannot work a demanding and toxic job that has greatly contributed to me not healing or feeling any better, and I really didn't know what else to tell him. Anyone with mental illness know that it's a chronic and sometimes a life-long issue. I have been struggling for over 16 years. Dr. Heatwole seems to think that medicine would help me to cope better, and that did not happen considering the layers of stress and rooted issues were always at the forefront. It seems as if he no longer wants me as a patient based off of my last visit with those crude comments. No worries there, I won't be going back to him. Sure as he mentioned, he's been doing this for a long time and 'know' patients like me. Well, it's not right to compare patients to one another even if we struggle with the same thing. Everybody's path and level of emotional pain is different. For over 6 years, I had been seeing Dr. Heatwole and recommended him to a few peers; because of his thoroughness during previous visits. If it wasn't for how he handled these two medical leaves, I would continue to stay a patient. Perhaps he no longer has the patience to deal with my mental disorders, and surely being a sufferer, I do not either.

I pay $70.00 round trip because of Shelbie Kidd. When Regional Memorial Hospital dumped me back…read morehome, alone, 83, barely able to get around with a walker, and none of the follow up services - PT, nurse, etc., showed up she hit the airwaves and suddenly I started to receive the services I was due. The admin staff and lab techs are all first quality and caring.

I've been a patient at this office for over 20 years, which makes this especially disappointing to…read morewrite. Recently, I was charged a $35 copay just to have a prescription refilled, only to later be told that if I had called it in differently, it would have been free. That lack of clarity and consistency is frustrating. During a difficult time when I was dealing with depression, I also felt unsupported. Instead of receiving understanding and care, I was given a hard time about taking time off work. Overall, my experience has shifted over the years. Appointments now feel rushed and focused mainly on prescribing medication, with little discussion of alternative or holistic options. I would appreciate a more well-rounded approach to care and clearer communication with patients. I do not recommend this office.

Tammy in the front office is amazing. Always such a warm presence on the phone and in person, so…read moremuch so that I always feel welcome and comfortable. Doctor Harrison is fantastic too and always tries to make time to see you right away if a medical question or concern comes up. His professional demeanor and knowledgeable recommendations make this practice top notch. Wonderful practice to visit!

From the owner: At Lakeside Primary Care, our mission is to be the leading provider of medical services to our…read morepatients. Lakeside Primary Care was established by Dr. David C. Harrison in 2000. Dr. Harrison is a native of Virginia. He served four years in the Navy and attended Roanoke College in Salem, Virginia where he earned a B.S. in biology. He later attended Medical College of Virginia, where he completed his internship and residency in Internal Medicine.

I cannot speak more highly of my new found doctor and medical staff! I started seeing mike coggin…read morecomplaining of headaches. He suggested a sleep study and low and behold sleep apnea. Headaches gone! Then months later I took my son to see him because he was complaining of vision problems, we did a fasting blood sugar and A1c was raised and found out he has diabetes. Mike and Jess and Patty have remained in touch and invested in the care of my son through calls and prayers and well wishes. I don't feel like I am at a doctor when I am there I feel like I am with family that genuinely cares about mine and my families needs!

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

If you have $2,500+ to throw away, go ahead. Trying not cry that I did. I was desperate for help in…read morecoordinating care and finding out what is causing severe health issues. Instead, specialist appointments all over the place (need a spreadsheet), less central/ coordinated than ever, and yet another thing to manage, as reminders to contact Wellcome for x, y, z are needed. Worst of all, still no answers. Still no genetic or allergy testing. Zero discussion or advice about supplements, etc., which I expected would be forefront. It's just a pcp gatekeeper, like when you had a pediatrician. Now looking for a new pcp coordinated with specialists (perhaps VCU), somewhere with expertise in areas of need. And sadly (trying not to be sick over it (pun intended)), still have months on the Wellcome contract ($$$ :( ).

Over 3 hours sitting with flash burn from welding no pain meds no care given , not even…read moreregistration after sitting over 3 hours in a closet size room....then registration lady takes my id walked out the room gone 20 minutes ...they are suppose 2 scan is and insurance with mobile computer in your room in front of u so no stealing information of my id.....

My husband had major surgery by Dr. Cote and he was an amazing doctor, he explained everything what…read morehappened during surgery his team were amazing and kept me updated, afterwards Dr. Cote explained what happened and it was a successful surgery and very well pleased with his care for that week