Dr. pebbles is a magnificent doctor, very caring, and takes his time with me during my visits. I…read moream shock to see the review about his staff, I have a soy o issues with the staff. The nurse gets back to me if I call, and the front desk staff is very pleasant. Sometimes when we walk into an establishment, we have to bring the sunshine in. Thank you to Dr. Pebbles and his staff! ~ Charmaine Allen

Doctors are good, HOWEVER, the nurses and office staff are extremely hard to reach and it's been…read morelike this since it was Richmond Family Practice. After dealing with this for the past 5 years, I'm looking into a new Dr's office.

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

I went to their office for chest congestion a few weeks ago. I was told I could have antibiotics if…read moreI wanted them, but I chose not too. I was told to call back if I was still feeling bad. Today I called in to ask for antibiotics because I am still having the same chest congestion and was told by my doctor's nurse to go to urgent care and ask them for antibiotics/xray. I was under the impression the point of having a primary care doctor was to have the same people taking care of you. Also since I already had a visit for chest congestion it does not seem fair not to help with that as apart of that appointment.

The personal attention and respect I receive here is so appreciated . Dr Mori helped me with my…read morehearing aids and carefully explained my future options that will save me money. No one wants hearing loss but dedicated professionals really make a positive difference with the experience.

the only place to go and no appointments and no interest in hearing your problem, even tho i have…read morebeen there before and have been a patient till covid hit, now they will not even give me the time of day..so what does one do when this is the ONLY facility that deals with ENT in all of the area? This is awful!

I am extremely pleased with the response I recently received from Dr. Pendyal and her team. I was…read moreexperiencing a stiff neck with a lot of pain and unable to move my head up or done or sideways. I tried a number of OTC applications that were ineffective and was unable to take NSAIDs. Unable to drive I phoned in a request for a prescription to help me and was very pleased by the quick response I received by Dr. Pendyal. The weekend was fast approaching and the pain was constant, so I was concerned about getting the help I needed. The quick response was much appreciated giving me validation I had a good and caring primary care physician.

Great Drs. nurses and NPs and office staff! Dr. Blevins is wonderful and very patient.read more

I've gone through several practices over the years. Most times it was the doctors I liked but the…read moreoffice staff and billing issues that they created was not worth the irritation. Than I found Family Practice Associates. I've absolutely love this office! I'm usually able to get an appointment very easily. The doctors are all wonderful and take the time to listen and want to help you. The nurse practitioners are excellent and very caring. The hours are M-F 8:00 -7:00 Sat & Sun 10-3. They have in house X-ray machines labs and are right behind the hospital. Parking is a breeze. Check them out at: http://fampracticeassociates.com

Truly an amazing group of people with an amazing facility and amazing technology! I have had so…read moremany professional friends who have used Dr. Baggesen for their physician and within minutes of visiting their office I found out why. Dr. B, Nicole and the rest of the staff are all about concierge preventive medicine. Dr. Baggesen has technology that is seldom seen in private offices. They truly have made investments to benefit patients. Dr. Baggesen left no stone uncovered in terms of heath, diagnostic tests and personal attention. This entire practice is very geared to preserving health with the latest technology. Although I have always given my cell number and email to my patients, most docs don't. Not so here, Dr. B is available for his patients. This entire experience has been impressive. Joe Niamtu, III DMD Cosmetic Facial Surgery Lovethatface.com

I have never experienced better medical care than at EHG. Dr. Schaaf is my physician and his…read moreadvice, abilities and attention to detail are magnificent. They focus on the most current medical tests and analysis which help ensure that I'm cancer free and in the best health I can be.

Came here for my first physical in years, figured I was overdue for one. Dr. Kent took care of me…read morefairly well, and he was very straightforward in his approach which I greatly appreciated. Dr. Kent was one of my options as a member of the Anthem Healthkeepers section of Bluecross, and he had quite a lengthy service record as a physician, so I opted for him. His office was very quaint, didn't look like a doctor's office from the outside at all. Parking was easy, and the front desk employee was pleasant enough. They asked me to call my insurance company later to have Dr. Kent listed as my PCP, though when I did so later I was told that that was unnecessary and that Dr. Kent would definitely be properly compensated regardless; I get the feeling that many of Kent's patients have been a little problematic in terms of payment based on the way the employee approached the situation. I didn't have to wait very long at all before Dr. Kent came to get me. We went through the process of taking my history and basic measurements, though he did seem a bit rushed in doing so; his explanation was that one of his nurses wasn't there that day, so it's understandable I suppose. After that I was whisked down the hall to do the usual fluid tests and that process was about what you'd expect from a place of this nature, though they did it very expediently. Returned to Kent post-tests a few minutes later and he saw nothing of note on my lab results. Need to lose a little weight, though I was well-aware of that before I came in (if you see all my restaurant reviews on here, it shouldn't be any surprise that I have gained a few pounds!). A few days later, he called me back with the additional lab results and told me that everything checked out and that he wished me much luck in the future as I would likely not have to return for a year or two. Overall, he seemed quite nice and well-informed and I would likely return to him for another yearly checkup or if I was experiencing general problems. I'd take him over PatientFirst anyday! Overall: 4.0 stars ----------- Pros: - He has lots of experience, he's straightforward, and he's attentive. - Easy parking. - Very short wait, and your visit probably won't take too long. Cons: - Admittedly, I did feel rushed through the history-taking process. If there had been something wrong with me, I would have been a bit worried that he might have missed something. - The practice has a very informal feel to it, though it doesn't really detract from the quality of care you're receiving.

Dr. Banks Turner is the best GP I've ever had. He's highly recommended in the Anthem provider's…read moreguide by users and they're all right. He's got a great sense of humor and he's easy to talk to. He really listens to you and provides excellent advice based on a conservative approach (ie. therapy before surgery). I don't ever feel like he's just prescribing me something to shut me up or make his drug reps happy. I've never had a hard time getting an appointment and every other doctor he's given me referrals to have been great as well. Best. Doctor. Ever. Seriously, I can't say enough good things.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

If you have $2,500+ to throw away, go ahead. Trying not cry that I did. I was desperate for help in…read morecoordinating care and finding out what is causing severe health issues. Instead, specialist appointments all over the place (need a spreadsheet), less central/ coordinated than ever, and yet another thing to manage, as reminders to contact Wellcome for x, y, z are needed. Worst of all, still no answers. Still no genetic or allergy testing. Zero discussion or advice about supplements, etc., which I expected would be forefront. It's just a pcp gatekeeper, like when you had a pediatrician. Now looking for a new pcp coordinated with specialists (perhaps VCU), somewhere with expertise in areas of need. And sadly (trying not to be sick over it (pun intended)), still have months on the Wellcome contract ($$$ :( ).