Ok.... Love hippy chic high end cool stuff. This is it! While the…read moreClothes were great u gravitated to the many jewelry cases.... Picking out a couple finds prior to dinner my husband came in( trying to hide my purchases lol) he saw a t shirt he has that is in its last legs and they had the exact same one!!!! Got the artwork on the t shirt I. A sticker and door Mat.... If this store was near me I would be there WAY too often.... Love it has a website But love the selection in store... Beautiful!!!!! Great job!

TL;DR: Terrible customer service!…read more First one star review, here we go! I have been a long time customer of the Zoo Gallery, I have lived in the area for 19 years, almost as long as the gallery has been around. Over the years I have bought a multitude of great and unique hats, bags, trinkets, etc. They have interesting things, but after my last experience with the zoo gallery, I will never shop there again. This Christmas I chose the Zoo Gallery as my first stop for gift shopping, and purchased a very personal item for a family member, sunglasses. Because of sunglasses very personal nature, it was a very high probability that the family member would not like the sunglasses, and since they were $160, I wanted to ensure I could return them. I asked the clerk on duty if I could, to which she replied yes, I purchased them, and was on my way. After Christmas, my family member did not like the look of the sunglasses, after trying them on for only a few minutes. They were immediately replaced in their packaging as they came, and we returned to the store, with the receipt. Here I was told by the OWNER of the Zoo Gallery that I could NOT return these sunglasses, despite the fact that they were ready to be put on the shelf and sold again. Why? Because a sign on the counter said so. I don't know about you, but I don't make it a point to read signs when I go shopping, I converse with people, and I was told I could return them. I was shocked when I was told that despite this, the employees word would not be honored, and even more shocked when I was told that, while I could get store credit, IT EXPIRED IN A YEAR. EXCUSE ME? I have spent hundreds of dollars in this store over the years, but my purchases can be years between each other sometimes. This entire customer service experience left me feeling dirty for shopping from such a disrespectful, and rude shop. Not the kind of customer service I expect in this century! I will never shop here again.