I requested a deep cleaning and had a conversation of everything I needed done. Linda Dazey agreed…read more When she asked for me to come and inspect the home after her cleaning time was done in only 3 hours, she and her son explained that the weren't able to clean what I had requested but that they could come the next day after they were wanting to charge me $585 for services not completed and then would be coming back to charge me again. I texted her to not come back the next day because I was so upset with the work I still had to do being that I was very ill at the time. After they left, I inspected what was done more thoroughly and the home was dusty in which I took pictures to have on record. I explained to Linda that the price for not doing what I requested was unreasonable, she threatened to take me to court. I paid the amount she wanted to avoid this threat again, but it is completely unfair. I will not be hiring her back. I will hire someone who is honest.

After the initial cleaning we were given a price for a cleaning. ($80per hour per person cleaning)…read more After the second cleaning we were told if we wanted steps vacuumed, it would be an extra $10, we said ok, after the third cleaning, There were several places I could write my name in the dust. We were told "Sorry, They stayed based on the price you were quoted and paying. We should have reevaluated last time and just charged by the hour per cleaner so there was enough time to get everything done." That was the last time......

I called late last week. They got here Monday (today). He measured my area, gave me a firm…read moreestimate. Price, service, execution, professional manners. Did more than the minimum. Call this small business first.

Arrived on time, polite and helpful staff. Very thorough vacuuming & prep before cleaning process…read more Carpets look great!

Overall performance was low, they used low quality vacuum that did not get any dog hair up, left…read morewater rings on surfaces, did dust fans or other areas that were expected. Left trash cans without linings, and left materials at the house. ALSO would not work with providing vaccinated people.

Got Two Maids & A Mop Premium Service. Several areas in our house either not done or poorly done…read more Contacted their office and explained the areas not cleaned via email. Called office and was told we had to list areas that needed to cleaned. Informed Two Maids & Mop office as professional home cleaners I should not have to back track cleaner and the our home should be redone. I ended up having to dispute charges as they did not this cleaning meet their standards as agreed.

Not a very customer oriented Company. They canceled my bi weekly cleaning after 4 plus years…read morebecause I sent them a text stating I was not happy with my service on the day they cleaned my house. The person cleaning only cleaned the tops of my furniture and not the fronts. I would think it should all be dusted. (I guess not though) My floors hard wood still had dusty spots as well under the furniture. They did send someone to correct it, but the next day I received an email stating they were canceling my service. If I'm paying $190 to have my house cleaned, I should not have to go behind the person and clean what they had missed. It's their loss not mine. Lots of other companies out there.

Nikki was my service person today. I had informed the company that I was sick and if they didn't…read morefeel comfortable coming while I was sick I would reschedule. Nikki came right on time and did an amazing job! I just help up in my bed room while she worked. She even left me a get well note. Thank you Nikki!

Ultrasteam has been our company of choice since we Started getting our carpets cleaned. Paul is our…read morego to guy. Very professional and thorough and affordable pricing.

We were very pleased with the price and attention to detail. We would highly recommend this…read morecompany. The carpets look great now!

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

So I'm not a frequent flier but I have been using Woodard since around 1990. They have always been…read moremost professional and their quality has been too notch. One example is a 10 x 13 heavy wool rug in my living room. I've had it since 2010. About 8 years ago, my dog chewed a hole in it. They repaired it so perfectly, I still can't find the repair. I have two Standard Aussies and this rug has seen it all. This past week, they cleaned stains I never expected to come out. It looks like new and I couldn't be happier. I must also mention the employees are so very nice and really know what they're doing. Thanks!

PLEASE DONT USE COMPANY! They are very let's say not by the books. Michelle in the offive is the…read morelast person u would give personal info credit or debit info too!HORRIBLE CUSTOMER SERVICE!!!!! They made me give a one ! Negative 5 would be better ! Be careful who you let in your home! They will make you regret it! Horrible offive staff that has no idea what's up or down when you walk in !

Initial cleaning should make best impression, far from it in my case. Cleaners were very nice but…read morethey partially dusted & vacuumed. They did not clean master bath & shower, my kitchen & bathroom floors were not wet mopped. I called to complain & manager offered money off or that the cleaners could return at future date?? Very disappointing!! Won't be using again.

For 3 years I have used and referred Maid It House Cleaning to friends and relatives; would not…read morehave if Dana and her crew did not do an amazing job and achieved a level of cleanliness I have no longer been able to do on my own. They are very professional, dependable and go beyond assisting their clients. If there are questions or issues, just ask Dana. Cheryl has been providing service to my home; she too is amazing and goes beyond as needed.

We worked with Dana and her employee Lori as long as we lived in our townhouse in St Charles and it…read moreis absolutely wonderful working with them for our house cleaning services. When we were new to the area, we shopped around and Dana / Made It's pricing was very competitive. Their service is excellent too. Dana is great at communicating and worked with us to tailor to our cleaning needs, frequency etc. Lori always arrived on time, was wonderful to talk to but also discreet when I'd be busy on work conference calls (I semi work from home), and paid lot of attention to details. I'm bummed we don't get to work with now that we have moved to another state but I HIGHLY RECOMMEND Maid It, Dana and Lori!