NOT A PLACE TO GO IF YOU WANT DIRECT & HONEST COMMUNICATION IN ADDITIONAL TO BEING RELIABLE…read more
I'll begin with a friend of a friend recommended me to come here, and speak to a specific individual, who's the manager.
The night before I brought my car in my car wouldn't start after work, so i towed it home.
He wasn't in the day I brought my car in, I needed help, assuming everyone is capable and work as a unit, I entrusted my vehicle with a guy name Ivan to check my car out.
He told me it's my alternator.
I bought after maker used alternator that didn't work well, I bought a brand new sensor from Oreillys that didn't work either, so I ended up buying a brand new battery sensor from Honda, then i bought a brand new alternator from Oreillys and that didn't work either, so I ended up buying a brand new alternator from Honda, which cost around $700
I went to Honda twice, loved my experience there, it was expensive but I felt like they cared enough to educate you. Honda Colma, CA.
I took several trips to Oreillys buying and returning parts.
I even bought a brand new battery just because it's getting low anyway and that wasn't even part of the plan.
So i ended up reconnecting with the Manager of this place named Juan, he ended up replacing the brand new honda alternator for me, to find out there's a burnt out fuse due to replacing alternators a few times, he took care of that, then he told me the "fuse box" needs to replaced, so we got that done too at the same time.
all of this was happening back in late February, then March.
I waited this long to write this review, for a reason, i wanted to know if something will go wrong again.
About 2 weeks ago, I was at the gas station and my car wouldn't start, maybe because i left the key in the ignition even though my car was off, so i got it jump started at the gas station, everything was fine.
I was told by the mechanic of this place to bring it if it happens again.
Last Friday i was out of town at the gas station again, my car wouldn't start, so i waited for maybe 5 min, and it started.
this morning, it won't start, i asked my neighbors to jump start and it wouldn't do anything, it has the clicking noise everyone tells me it's the starter.
I called the manager of this place like hey, I've mentioned this to you guys twice, did you guys not check the starter and he said no, and there's no way to check it.
I'm just over this place, i'm asked to go back there next morning, but F that, I - 0% trust this place now, i'm going to 415 mechanix at this point, they have been so helpful with me on the phone.
After they read this, I hope they learn, and educate themselves even more, because there's too much back and forth.
415 mechanix had fixed my starter for me, really nice guy, honest and direct, with communication skills, I suggest that place.
Andy is the owner and he's great.
I'm never going back to this place, I was patient for as long as I could, I was calm, but i'm better off elsewhere.