My order was stuck at a shipping location for several days with no movement. I provided my order number immediately upon request to resolve this, but Juicefly then went silent for 3 days. I had to take matters into my own hands and coordinate with a shipping supervisor to actually get my package delivered. ​Only AFTER the package arrived did the vendor finally reply, ignoring my previous concerns entirely with a scripted 'have a great day.' This is deflection at its finest. They provided zero assistance when the shipment was stalled and only surfaced to close the ticket once the work was done for them. If you value actual customer service and accountability, look elsewhere read more

Whoever runs online orders needs to get a grip. 2nd wrong order literally gave me someone else's full order and address. Clearly does not care about client confidentiality or service. read more

fast delivery - within 2 hours! Very convenient, I'd recommend calling if you plan to pick up because it doesn't sound like their storefront has what their online source has for delivery. The person on the phone was super helpful up and the delivery person was v friendly (they use OnFleet) read more

Omg I am IN LOVE with this place! My go to smoke shop ran out of Dragon Melon Geek Bar and that's the only one I'm addicted to. I ordered 5 Dragon Melon Geek Bars from them and Creamy Mintz. (so good!!!!) delivery was really really fast! Super convenient and easy! Ridiculously good prices. This place is phenomenal. Highly highly recommend! Delivery is $8 plus tip ($10) but so worth it. They are sold out of a lot of flavors but luckily the one that I'm addicted to wasn't sold out so I stocked up. Thank you! read more

Juicefly Wine & Spirits - Dragon Melon & Creamy Mintz! - Beer, Wine & Spirits Near Me - Culver City, California

Tell your driver to learn how to drive and to shove that middle finger far up themselves. Not smart dummy. read more

Juicefly Wine & Spirits - A dumbass - Beer, Wine & Spirits Near Me - Culver City, California

I would like to post an update to my previous review... Shortly after posting my initial review I heard back from the owner Amir. He reached out to me via Yelp, email, and text message. He apologized for the lack of response and claimed that my email got buried in their email. He offered to reimburse me the cost of the 8 unopened vapes. I told him thank you I appreciate that. He told me how much my refund would be and so I shipped them back. (I paid for shipping) When I got my refund he gave me a lower amount then what he had initially told me. It was only by about $10 dollars, but I would think that between the 16% restocking fee, my having to pay for shipping the product back, and not reimbursing the defective product he might have been a little more flexible and not taken more money from me because he "miscalculated", but oh well. I guess that is the cost of doing business. read more

They have dicked me around for over 3 days while my package was delayed 1 week ago today for "bad weather" and even though the weather cleared up before sunrise Wednesday, it wasnt delivered that day, the next or the next, or saturday, the following Monday, and on Tuesday no one will tell me anything past its initial delay which helps me not at all. They try to give me a 20$ discount instead of reducing the price of my current order or even offering to give it to me for free. They tell me they will text me about potentially shipping a new order with another carrier and I go no text, and they are not answering me on their website currently. Avoid this terrible site​ read more

Great experience and great delivery. Easy getting Zyn. Would always recommend for everyone to use juicefly read more

Juicefly Wine & Spirits - Beer, Wine & Spirits Near Me - Culver City, California

AMIR WAS AWESOME Super patient , and worked on finding a solution FAST. Text back game was fast and communication was 100%.

Steve was wonderful! Delivered my flum floats with ease and a friendly face! 10/10 recommend! read more

Juicefly Wine & Spirits - Beer, Wine & Spirits Near Me - Culver City, California

Today was my first visit, coming from Orange County! Amir was very accommodating and friendly! He provides great customer service and gave me a vape replacement since the one I originally ordered online was a bit burnt when I first tried it in-store for pick-up! I'll be recommending this store to my friends and family! Thank you so much! read more

Juicefly Wine & Spirits - Beer, Wine & Spirits Near Me - Culver City, California

Absolutely love this place! Have tried so many other vape shops, but this is far and beyond the best. Not only do they have the great selection but they deliver so quickly and even send text messages to update you on when the order will be there. I have never had a driver who got lost etc. like UberEats drivers always do. One time they were out of a flavor I ordered and they called to subsitute and spent 10 minutes describing every other flavor to me because I am super picky and kept asking questions. They were so incredibly kind about it. There was once an issue where I made a mistake on my end and so the delivery went to the wrong address, I was going out of town and the manager, Amir, was kind enough to help me since I WFH and get it back to my address. If that doesn't garner customer loyalty I don't know what does. As if the prices, ease of delivery, and selection weren't great enough - the customer service is OUT of this world. True gem. read more

Just found this place online and ordered for the first time. I totally recommend using them for delivery use. D All I can say is this is the best company. They are very professional and have good prices. Delivery is affordable and quick. You can add tip which I hope goes to the drivers because they are quick and friendly. If I need anything delivered I would use them again and again. I don't have a car right now so this really helps me out. I will definitely be a return customer. I'm telling all my friends about you guys read more

Great company. Awesome customer service. They were out of the color of an item I ordered and contacted me to see if a different color would suffice which I really appreciated. The delivery was quick within an hour or so (give or take). There was some confusion on my end about the delivery because I wasn't present and someone else accepted the order and they helped me get it cleared up. Overall a great experience and top notch customer service. I'd definitely order from them again! read more

Great shop with super fast delivery and all my favorite brands! I have been ordering for a few months and it's always gone smoothly.

Thank you juicefly. It's been forever since I could get cigarettes delivered and other things what a great place. read more

Juicefly Wine & Spirits - Finally somebody who delivers cigarettes a+ service - Beer, Wine & Spirits Near Me - Culver City, California

Great service and timely delivery! Consistent! Will continue to utilize. Happy they're around. read more

Juicefly Wine & Spirits - Vapes! - Beer, Wine & Spirits Near Me - Culver City, California

Juicefly Review I visited Juicefly the other day to see what the store was about. I received several car fliers and stopped by the store to see what they offered. The store is well-stocked and eclectic. The cork artwork is amazing. I walked in and was immediately greeted with warm welcomes. I was still determining the selection of wines and alcohol. I was looking for something festive for a dinner party. Ahmad was wonderful; he took the time to offer a few suggestions for wines and imported drinks. I purchased the Mohua Sauvignon Blanc for my friend's dinner party. It was a smash. Ahmad was kind, helpful, and very honest when helping me pick the perfect drink for the dinner party. We live in a time when customer service is a thing of the past; I genuinely loved the store's small mom-and-pop feel and Ahmad's great customer service, which made my beverage-buying experience successful. Thank you. I will come again. read more

Quick delivery and great service! Would definitely be ordering again and recommend to all. read more

Juicefly Wine & Spirits - Beer, Wine & Spirits Near Me - Culver City, California

These folks come through the same day, every time! And the drivers are friendly, and polite read more

Juicefly Wine & Spirits - Duo guava and dragon fruit - Beer, Wine & Spirits Near Me - Culver City, California

Fly as Hell! Juicefly has been amazing. I tried 4 different online suppliers of Flum. I wanted to make sure they were legit so I made small purchases and waited to see if the customer service was good, my shipment arrived, etc. okay, so Juicefly, had literally the best selection. And the Mi Flum which are the mini ones the size of a Juul, I prefer these because the flavor seems more consistent and doesn't make me feel sick. I was hesitant because they had a minimum but everything I read about them seemed solid. Boy was I surprised!! The flums arrived early, the box they came in was adorable. The inside design was remniscent of a vintage Pucci Pattern and.... IT CAME WITH TWO LANYARDS!! Maybe I'm an easy sell or maybe I am so used to people caring less, that a company who does what they say they will, takes time to create an experience, delivers what I paid for, and follows up on my order (and sourced my fave flavor) couldn't make me more satisfied as a customer. I am a loyal person and once I've found my spot, I won't go anywhere else. Amir and his team are such a pleasure to deal with and kindness always matters!!! Amir and all of the Flyest of Juicefly, much gratitude! read more

I received a flyer in the mail from Juicefly, and being a total delivery junkie, I decided to give them a try. The first time I ordered, I checked out earlier than their opening time so I didn't expect to hear from them for a while, maybe an hour Is what I figured, but literally 10 min later, there was a knock at my door and to my shock, my order was there! And keep in mind it was still earlier than their posted opening time! I was impressed. Since then Ive ordered several more times, and plan to continue doing so because other services I've used take too long, I've even tried one who ended up not delivering my order until the next day even though I placed it during their business hours. Juicefly is always consistently speedy and they are incredibly friendly. Oh also if you aren't going to be home when they deliver you can simply request that they leave it at your door. If you use their chat tool on the website itll connect you to a live person really quickly. I recently chatted with the manager, Amir, who was so so cool and really nice. When I told him I was going to have to leave around the ETA for my order, he made sure he sent out the delivery extra fast and it arrived 15 min earlier than it was supposed to originally. I live in Culver City so it seriously came in 15 min, with Friday afternoon traffic! He hooked it up. Anyway, now I want to go visit the store because I want to meet the cool people who work there. Lol! read more

The service was awesome Ahmad was super helpful and kind. The place is very clean and nice. I will definitely be back.

I love this spot it's small but fresh and clean with a good variety of fine wines and liquors. There's always parking out front, never crowded, and the guy there is alway sweet, friendly, and helpful. They also have delivery! read more

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We looked for some orange wines in the area and Juicefly is the only one that carries them. We've been back to get bottles of the Krasno for our treat! Lovely people and owner too! read more

Editing my review because I felt like a dingbat for not realizing MY mistake. Thanks to the owner for checking. I deeply apologize. Cool location, busy street but tons of parking. Shoutout for the owner replying so quickly and thanks checking. I deeply apologize! I thought that I bought one Beatbox instead of two. This location is a good one. I edited it because I a forgetful and noticed that the price was different. Thanks again! read more

I've used these guys a few times now and each experience was great! The manager Amir reached out to me with a free gift also! I love the delivery convenience so I'll continue to use juicefly for the foreseeable future. read more

Great service! Delivery on time and they have everything you need. Happy I found this delivery service.

What a find! New and understandable laws designed to protect children failed to provide a way for this adult to buy the mint vape that got her off cigarettes and maintain that status for a decade. Without options I was blindly ordering from unknown vendors out of state. One company in Nevada cost twice what I used to pay AND took 5-7 days to arrive! Ugh. On top of which I am not a planner and tend to underestimate what I need. On a lark I clicked on the Juice-Fly site and thought it was just more of the same and didn't know how lucky I had gotten until I saw SAME DAY DELIVERY near checkout. That woke me up! I squeaked and I may have done a little happy dance because until that moment I was seriously starting to consider taking up cigarettes again (came thisclose) AND.. get this...LESS than I used to pay at the market in my neighborhood!!! Was this for real? Still skeptical, I placed an order and forgot about it ...until, 5 hrs later... my doorbell rings. It's JUICEFLY with my purchase!! I was shocked. I still can't believe it works!! So, simple, affordable And fast! AND reliable! Placed my 2nd order today and it was batter and faster than the first. Sped through the order process and ID verification, quick and lovely text from the vendor. Painless. Start to finish in under 6 minutes. A short while later I have my items in hand. without. leaving. the. house. JUICE-FLY is my hero. 10 recommendation. read more

Honestly Amir was a great help and awesome he is the manager of the head of operations and he worked with me to keep me satisfied and get my vapes delivered read more

Do you want to buy from a company that has the best customer service? Well you found the right place. Amir is amazing! Had a minor problem and he went above and beyond to not only fix the problem but much more. Absolutely the best products, that are hard to find elsewhere. I will never shop anywhere else from now on. They were all great, but ask for Amir. He's the go to guy! Thank you Amir! I truly appreciate you. Customer for life. Oh, and I can't forget the fastest delivery! 10 stars out 5 read more

This place is great! they have a very wide selection of Vapes. And the delivery is almost instantaneous. I ordered some yesterday afternoon and they were here early this morning! read more

Excellent customer service. I feel comfortable working w/this company, and will continue to order from them.

Manager is really helpful always helping find next tequila for me & my Friend has I come very often on most fridays when I have time I swing by I love it here read more

Honestly one of the best services in LA. Great prices, items delivered to your door, Exceptional customer service. They always have a great selection of vapes with discounts. You can't find a bigger selection in most vape shops. They are efficient and quick. Even when I messed up an order they came back to correct it free of charge. You would never get that kind of service from any other vape delivery. read more

Juicefly is the absolute best delivery service i've ever used in the LA area. If you have any questions, Amir is always available to help via phone call or text. He even sent extra goodies with my order, just because! I'm obsessed with Juicefly and i'm planning on being a lifelong customer. Amir + co are AMAZING read more

Love this store, it's convenient and has everything I need. It's walking distance from my house so I always come here.

Great service, legit business. Ordered off their website and was delivered a little more than an hour later but understandable during peak traffic hours. Will definitely order from them again when back in LA :) read more

Great selection and wonderful customer service! Christian helped with my order and made things very easy. Will be back to order more!

This place sucks it canceled my order even tho my card was charged talking about its a pending charge