Purchased a refrigerator for my son on 7/30/25. Not delivered until 08/05, Quit maintaining temperature on 08/08. Talked to Julie who said she would call my daughter-in-law to schedule a repair. No call. On 08/13 a different refrigerator delivered, stopped working on 08/18. Different refrigerator delivered on 08/23. During this time period I was in every day because Julie never returned a call and when I was in the excurs for the delays were: the repairman didn't show, I've got a delivery coming in tonight(this was used several times) and I forgot to call you after swearing she would call this time. Oh and the third refrigerator stopped working today, 09/30. She did replace the fridge twice which is the only reason I gave her the second star. I strongly advise steering clear of this business. read more

They've evidently gone out of business. My son went to pick up a refrigerator that I had purchased. They sent the wrong one and the one that they sent with him was not even working. My son even questioned whether the one that they wanted to send would have been something that I would have purchased. One of the employees said that I stopped and changed my mind. I did not change my mind and would not have changed my mind for one that didn't even fit in the area available for the refrigerator. And I would have never bought a bottom freezer because they are a service challenge because of extra mechanism. They promised to deliver one that was working and then backed off that promise and have cut off their phone. I've had good experience with this firm before, however I'm out $275 plus a lot of hassle. I have stopped by several times to see if I could pick up a refrigerator or get my money back. Anyone knows what's going on, please let me know. read more

Bought a washing machine here years ago which never worked from the get go they finally came out a week later with a junky loaner. They said they didn't have anything else in stock. After taking back the $450 washer and providing ~$100 junk loaner we called them MANY TIMES over the course of the next 6 weeks but never heard back from them. Will NEVER do business with them again!! read more

Boht 3 Items and spent over a thousand dollars, three months later refrigerator is broken, horrible customer service.

we sold a dishwasher to Julie. It took them over a week and a half to come pick it up period after calling them for over another month still no check and still can't find any register of ever coming and picking it up. I feel like I was jipped out of anything and I should have just given it along with the rest of the stuff to Habitat for Humanity. read more

Even though there are 3 negative reviews, I decided to give them a try. A couple of years ago I had bought a used refrigerator from them for a friend, and there were no problems. So when I needed a garage refrigerator, I tried them first. The employees I dealt with were very friendly, and the delivery went smoothly. The appliance is working just fine, and I am happy with my experience with Julie's Used Appliances! I talked to a friend who had also recently purchased a garage refrigerator from them, and he also was pleased. read more

My neighbor recommended Julie's Appliance she has done business with Julie's for years, I have purchased a Kenmore dryer five years ago and just recently purchased a Kenmore washer. I could not be more pleased, high quality used appliances and great customer service.,they hauled away my.old washer and delivered and set up my Kenmore washer for a very fair, reasonable price, as a disabled senior living on a fixed income that is.important to me. Bonnie.Dalton read more

After paying $25 for installation and parts for the washing machine and giving a $25 tip I came to notice they installed the pipes backwards. I did not have the proper wrench to switch them myself. I have a vinyl flooring in the laundry room that was ripped up while installing. They didn't even mention that or apologize. Upon calling and informing them of this, I was told I need to calm down when they said they could be out to fix the problem in about 3 hours!!!!!!!! I feel like fixing something you just did is way more important then your next delivery. Go somewhere else. Its worth the extra money. read more

Great folks to do business with , did exactly as said , truck was on time and the fellas that delivered new unit were careful did not scratch the walls or floor , Replacement unit is like new . read more

My wife and I were "referred" to Julie's because our home warranty company works through them. Our oven was out and we had previously contacted Able Appliance Service since the manufacturer recommended them. But we had to cancel the order after calling our warranty people. It has been over a week since we first called them and they still haven't fixed the oven (starting our 3rd week without one). They came up with a different diagnosis for the problem than Able did. Able claimed it was a locking mechanism (which makes sense, since the oven had permanently locked itself). Julie's claim is that the electronic faceplate shorted out. We never got a call back from either them or our warranty people. After I called the warranty people, I was informed that Julie's never contacted them because they were going to cover the cost of the new faceplate. I had to call Julie's to confirm. The next day (about 4 days after they checked out the oven), the warranty people call me to tell me that Julie's ALSO wants to fix the locking mechanism, though this is the first time I've heard of this. And, conveniently, they don't cover the locking mechanism because it is "part of the self-cleaning device" (ignoring the fact that it is also a child-safety device). I called Julie's again two days ago to see why they haven't fixed the oven yet. They weren't there, and the girl who answered the phone didn't know anything (leading me to ask, "why is she answering the phones?"). Though I left a message and they told me they would call me back that day, they have not done so. In short, don't work with Julie's if you want to know what is going on. read more

DO NOT BUY ANYTHING from this place. They are rude, unprofessional, and crocked. I bought a refrigerator from them and within 24 hours it quit working. They came out the next day and said it was unfixable and would give me a loaner until they found another one of the same color, style, and price. The loaner frig lasted 72 hours before it broke. Again gave me a loaner frig to use. This one was not near the value of the one I paid for. IT HAS BEEN ALMOST 3 YEARS and I am still sitting with the loaner frig. Julie acts like this is my fault and is rude and even hangs up on me when I call to see if they have found a new frig for me. They are full of excuses and are the most unprofessional people I have ever dealt with. DO NOT GO TO JULIE"S USED APPLIANCES and warn others!!!!! read more

i bought a dryer from julies used appliances in mishawaka. it died the day i bought it after drying one load of laundry. called said i wanted my money back they refused. no where on their website does it say they will not do money returns, nor on their reciept. after being hung up on repeatedly by julie, my husband tried to call and stated he would rather have the money than a quick fix, he gave in and said we will try a different dryer. the first dryer we picked up its approx 40 miles away so he said bring us a different one and we will try it. Julie prompltly told her they do not do deliveries and will not come out to our house. it states right on their website they will deliver to your home and repair at your home if needed. this is fraud and false adverstising. i have since referred them to the BBB of indiana. julies is sweet as can be when your handing her money but once you walk away --your stuck with a piece of shit appliance and out of your money. read more