Took my Macan there to have the fluids changed. As a former car dealer I immediately recognized the…read morequality of the operation. An immaculate shop, knowledgeable owner and had everything needed there. You can't ask for a better combination.

Incredible service. Work was finished same day. Gave great advice about other needs for car…read more Fair cost for the work. Definitely recommend using them for any car needs they provide. And would trust any recommendations they give.

They've consistently and accurately diagnosed my car's repairs and the cost is always a reasonable…read morerate. They go above and beyond to make sure my questions are answered. I trust the service recommendations as the mechanics are very knowledgeable and friendly. I would 100% recommend to anyone who needs their vehicle repaired.

I had a parasitic draw for years. Several diesel mechanics and three times a Ford dealership tried…read moreto find it, but were unsuccessful. Jordan found it within 2 hours. Sent me video and pics detailing exactly what had been causing it. It's obvious he enjoys his work and in my opinion he's the best diesel mechanic around. I'm really not the review writing type, but wanted everyone to know what a great experience I had with Jordan and the entire staff at S & S Diesel Performance and Repair.

If you're in search of your next vehicle, look no more! Colbert's Auto outlet is by far the most…read morehonest and dependable used car lot around! My husband and I have now purchased 3 cars from here and won't go anywhere else! We have never had any issues with any of our purchased vehicles. The staff is very patient, knowledgeable, quick and will make you feel like family from the moment you speak to someone! Don't waste your time going anywhere else but Colbert's Auto Outlet. You won't regret your decision!

Such a great experience buying a vehicle from Colbert Auto! My experience was so good that I sent…read moremy brother and good friend there. When I need another vehicle, I may have to drive back several hours to get one. Very trustworthy and reliable.

The surface with side pipes is terrible. They're crooks and racial. They left tools inside of my…read morehood of my car. I returned bolts loose on my car. After replacing the engine, he got some pictures

I had a custom dual exhaust designed and installed by Sidepipes. This is the second custom exhaust…read moreinstalled on my cars from them. After installation, I had a horrible drone at cruising highway speed that I could not live with. I showed up a week later, without notice, told them my issue and they quickly suggested a fix, I agreed, and they went to work right away (remember, I just walked in with no appointment) and I left the shop extremely happy with the work performed. Forget paying for those incredibly expensive aftermarket exhaust kits. Have these guys do it BETTER and CHEAPER!!

Did a awesome job on my AC, best price around, may have to wait to get your vehicle in to be worked…read moreon but we'll worth the wait, thanks for an outstanding job.

Car was in need of oil pan work after paying them didnt make it out of car lot. Do not take your…read morecar here better given it to backwoods mechanic at least you know you going probably going be ripped off there to.

Had some engine work done to my 93 Corvette "purrs"like a kitten thanks, klassic rides.read more

After tens of thousands of dollars being spent to retore my car I get it back and find a laundry…read morelist of imperfections. So I take it back they agree to fix all addressed issues at no cost and say it will be ready in 4-6 weeks.... 9 months later my car is finally ready and the only communication I received was when I called the shop which I was told they were busy with "everyone" else's project's and the agreed no cost warranty work all of a sudden has a thousand dollar bill attached. I caught them in lie of project manager not being in office and when I showed up guess who was there... the project manager... The inner workings of this business are very dishonest and deceiving. This review could have been avoided if they would have communicated with me and we're upfront about things instead of hiding costs until it's the day to pick up my car. I would not recommend anyone going to this shop there are plenty of honest business owners out there that work off morals and will be honest with you from the start.

When I go somewhere to get my car worked on, I want to feel appreciated. I could go anywhere but I…read morechose you. I did not feel that way here. I go to Hendrick Honda in Hickory also. I feel appreciated there and they go out of their way to take care of me.

I am writing to formally express my disappointment and frustration regarding the service I recently…read morereceived for my 2019 Chevrolet Silverado. On May 31, I brought my truck to your dealership for three specific services: Engine oil and filter change. Transmission fluid and filter service. Diagnosis and repair of a recurring "Service Parking Brake" issue. At the time of drop-off, I clearly explained that whenever the Service Parking Brake message appeared, I would lose the ability to engage or disengage the electronic parking brake. I was informed that a diagnostic fee would be required, which I agreed to pay. After your diagnosis, I was told the parking brake actuator was the cause of the problem. Based on your professional recommendation, I authorized the repair and paid the invoice in full. Unfortunately, the exact same problem returned the very same day I picked up the vehicle. That Friday evening, I was stranded for approximately three hours at a gas station because the parking brake would not release. After disconnecting the negative battery terminal and waiting, I was finally able to get the vehicle moving again. I immediately attempted to contact the dealership. No one returned my calls. The following day, Saturday, the problem occurred again, leaving me stranded for an additional two hours. Once again, no meaningful assistance or callback was provided despite multiple attempts to contact the dealership through phone calls, voicemail messages, and your text messaging system. On Monday, I was finally instructed to bring the vehicle back Tuesday morning at 8:00 AM. I arrived as requested and once again explained the situation in detail. However, throughout the day I received no updates. By approximately 4:00 PM, nobody had contacted me regarding the status of my vehicle. I had to call myself just to obtain information. The following day was no different. I made multiple calls and received little to no communication. Eventually, I was informed that additional charges would apply for reprogramming a module. This was completely unacceptable. The vehicle was being returned for the exact same issue that I had already paid your dealership to diagnose and repair. I had already paid for the diagnostic process and the recommended repair. Any additional work required because the original diagnosis failed should have been handled under warranty and without attempting to charge me again. What is even more disappointing is that after all of this, the Service Parking Brake warning returned yet again immediately after I picked up the vehicle. At this point: I paid for a diagnostic procedure. I paid for the repair recommended by your technicians. I lost multiple days without my vehicle. I spent several hours stranded at gas stations. I repeatedly had to chase updates because communication was virtually nonexistent. I was asked to pay additional money for a problem that was never resolved. Most importantly, I still have the exact same issue today. Now is worse because even the engine light is coming on From my perspective, this does not reflect a proper diagnostic process. It appears that parts are being replaced based on assumptions rather than a conclusive root-cause analysis. A professional diagnosis should identify the actual source of the failure, not simply replace components and hope the problem disappears. I trusted your dealership because I expected factory-trained technicians, professional communication, and accurate troubleshooting. Instead, I have spent significant time, money, and effort and remain with an unreliable vehicle and the same unresolved problem. I am extremely disappointed with the level of service I have received and hope management takes this matter seriously.