Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

We rented through this property management company for five years, and during that time they raised…read moreour rent by roughly $100-$200 every single year. As a realtor, I repeatedly questioned the increases because the property simply wasn't worth what they were asking. Eventually, the gap between the rent and the actual market value became too large, so we moved out. Then came the move-out charges. They attempted to bill us for items that were clearly the landlord's responsibility, which felt less like property management and more like a scavenger hunt for extra fees. The best part? It turns out we were right. After we left, the property sat on the market for nearly a year. The rent had to be reduced over and over until it was close to the rate we originally leased it for. That's a long and expensive vacancy to prove a point. If you're a property owner, I'd think twice before taking pricing advice from a company that would rather let a property sit empty for months than admit they overpriced it. If you're a tenant, be prepared for annual rent hikes and a move-out process that may leave you defending charges that shouldn't have been yours in the first place.

I had to send a very special thank you to Area Texas Realty & Management team for their speedy…read moreservice and making sure our home was nice and cool after my Air Conditioning went out. Thank you and Happy Mother's Day to all of the mother's there! Amberly M.

Our townhome community changed management companies to KPM this year and I just have to say how bad…read moreass they are. Doreen and her team are in charge of our account and they are incredible. The communication is top notch and we've seen much need improvements started on our property. I feel safe and confident being under KPM.

King Property Management is one of the WORST property managers in Houston. They are a low-budget…read moreorganization and the work shows it. They do not keep up the properties they service and are unresponsive to emails and calls. I would stay away from this management company.

Our LOE Community Manager, Angela, is very professional, prompt, and handles things very…read moreeffectively. She is definitely an asset to our neighborhood.

This company is the worst…read more After we voted no to a new fence, we started receiving violation notices. Then we were told to pay $75.00 for a review of what we were going to fix. We were told to stop working on the house until approval, but two weeks later we received a violation and told to fix the issue. I was making payments on their web sight for our yearly fees. Then one day the pay option disappeared. I emailed them, no response. I finally called and was told they sent my info. to their attorneys and I had to pay them. We are on a fixed income and trying to keep up with everything, but they don't care about the elderly folks around here.

I'm a real estate investor with portfolios in both Texas and Colorado and for the past year or so…read moreLeon and the team at Green Residential have done a stellar job managing my portfolio of more than a dozen houses and small multi-families in the Houston area. I have been VERY pleased with the way they have managed these properties. Good property management is NOT easy to find and I personally went through a very lengthy and detailed interview process in which I considered several of Houston's most highly rated property management companies and compared them on a number of factors including cost, competence, and flexibility in meeting owner's needs. I selected Green Residential because they were highly competitive and in some cases really outperformed everyone else and I have not been disappointed. I have found the team here to be competent, experienced, and most importantly HONEST. As a professional investor I'm a little bit surprised by some of the more critical owner reviews I have read on here. If your benchmark is perfection all comers will fall short, but consider what can go wrong with property management and I've seen it all happen... theft of your rent money, fabrication of invoices, referring of repairs to the owner's brother in law who doesn't have a clue what he's doing, letting your property sit vacant for 6 months, HOA violations going unaddressed for which you're never notified, horrible record keeping, money not being escrowed properly, owner distributions not coming on time or at all, fee structures that reward managers with more money every time they order a repair, invoices not provided, property statements poorly organized and unclear so you can't tell the real story, tenants reporting dangerous repairs such as a leak or a dangerous safety issue and nobody responds and you get stuck with a giant bill or a lawsuit etc... None of these things have happened to me with Green Residential. Money comes on time every month with clean easy to read statements and every single time I've had a question about anything I've received a very prompt courteous and sensible response, that is if the owner hasn't already anticipated the question and called me about it personally. I would encourage anyone looking for a solid property management company to talk with Leon and give Green Residential serious consideration.

Horrible real estate agency. Three weeks in my rented house, not hot water, broken ceiling fan,…read moreback door barely closes, back yard fence broken, toilet not flushing, hole in wall, etc. their handy men blew me off 6 out 7 times and the Houston manager is a complete disgrace. Today, he threaten me to terminate my lease. I am 66.5 years old, Gulf War Veteran and partially disabled, That manager, is a young person barely past 20 years old and writing me threatening email because of voiced my disapproval and how his handy men treated me by not showing up. One technician, four straight times! I went over his head to senior management. All these people care is about getting their money.

I'm so happy I had Kevin Collier help me find a brilliant apartment in Houston. He made the process…read morefun and effortless! Kevin has a ton of knowledge and answered every question I had!! He even asked an old client about his experience at a property I was considering. Kevin called every property I was interested to get information before I toured them with him about rent and square footage on their units in my price range. He took notes on all the properties he called and gave them to me so I would not feel overwhelmed with details. This allowed me to fully concentrate on what I thought about each property in order to decide if it was a right fit for me. You will be so glad you got Kevin's help!!! I would happily enlist his help again anytime I am considering moving or recommend him to anyone else!!!

ULR seems to come highly praised however my personal experience has been quite annoying. I asked an…read moreagent over two years ago to help me look for an apartment within a specific price range. Once I no longer needed his service (I found my own place), he continued to spam my E-mail account with invitations to rental/homebuying events to promote his business. I had to ask him a few times with a call to the office to request this to stop. It started with LinkedIn, and then through other similar social media mediums, then E-mail. Finally the office took care of it and I had to take the extra step to block him. Then, two years later, another agent who connected with me through LinkedIn as well began to do the same practice. In no way did I ever ask to opt-in to any of these invitations. That means I'm on another distribution list that I never agreed to. She is sending Evites--without any opt-out buttons. I had to contact ULR again, and another agent profusely apologized to me. I'm not into this spamming marketing practice because quite honestly, it cheapens a business and creates a desperate image. Do some of these agents like getting cold calls from random numbers themselves and pressured into something they don't need? I don't think any of us do! So it would imply that with common sense, you shouldn't do what you don't enjoy yourself, to people who aren't clearly requesting your service. The agent who helped me get myself removed from a distribution list (again) says that she doesn't practice those methods herself and aren't exemplary of ULR as a whole, but no one seems to be encouraging or reminding other agents to stop the SPAM method. I never experience this when I contact an agent through HAR. Bottom line: I get it, it works once on a blue moon, but if you're about branding yourself as a high quality agent, this spam stuff is not a lot of people's cup of tea. Try this instead, reach out to a potential client directly and ask if they're currently interested in renting/buying or would like to remain in touch in the future if neither are currently an option. Don't force me into your impersonal mass distribution list against my will. Here's the Federal Trade Commmissin FAQ on SPAM stating you must include information on how to opt-out of receiving future E-mail and honor opt-out requests immediately: https://www.ftc.gov/news-events/blogs/business-blog/2015/08/candid-answers-can-spam-questions

During my visit, Tarantino Properties practiced safe COVID-19 protocols. Everyone was wearing a…read moremask and the staff were very polite and professional. Very impressed with their staff and their facility.

From start to finish - this was one of the worst professional experiences I've ever had…read more Our lease was still in effect, and Tarantino hired a vendor to clean out our warehouse. We were clean and clear on rent payments, and had done nothing wrong. They... 1) Hired a vendor to clean out our warehouse 2) Entered without permission or notice 3) Removed our property 3) Threw away half of it 4) Returned the other half damaged, AFTER we alerted them of this issue At first they denied responsibility, and then when they realized it was their fault, they did the bare minimum. They kept referencing how they had returned half of it, like that was some incredible thing that they accomplished. Great job Tarantino! Also, they failed to tell us where our property even was. Did they recover it from a dumpster? Did the vendor take it home with them? You just stole our property and had no repercussions. How is that possibly tolerated? At the end of it all, they cut us a check for $500. Ridiculous. After a long 2 year lease having to deal with these guys, we accepted it so we could move on and end the relationship. But wow - a check for $500 is insane. They came into our space, took our property, lost half of it, and damaged and returned the other half. How does a $500 check come close to fixing that? Unfortunately, they are just the property management company, and tenants have no control over their quality of service. We're stuck with the manager that the property owner hires, and they'll continue to do the bare minimum that's required of them per the lease. It's a broken system with no accountability, and countless 1 star reviews will sadly do nothing. I'm writing this to reclaim what little power I have here and alert the public that Tarantino is a broken, low quality company that deserves the worst. Goodbye, and good riddance, Tarantino.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.