Never ever use this company. They mistreat and take advantage of their staff. They also have zero…read moreproblem cancelling booked jobs last minute and leaving their customers stuck with no other solution as happened today.

I needed to get rid of a bunch of things from my storage unit. I called 1-800 Junk to book an…read moreappointment. Their response rate was fast! They provide a free consultation before the removal to give you an estimate of the cost. I truly appreciated that! When I was on a call to book an appointment, I had told the person that I would want someone there exactly at 3:30pm. The person confirmed this for me and even sent me a text. However, on the day of the appointment at exactly 3:30pm I got a call saying that they will come by 4:30pm. I was annoyed because I had travelled a distance to be there and there was no way I was going back home. I conveyed my message to the person and he was very nice and apologized about this miscommunication. Promptly after that, they arrived in 30mins. The people who helped me were Jack and Haiden, both were super efficient and fast! They were very good at stacking the truck as well and charged me the right amount based on the volume. I was very impressed by them and would recommend this service. However, I would advice that when you book an appointment to email them instead of a phone call. Their call centre is not closely affiliated to the service and that can cause some miscommunication.

Fast and efficient! Tim and Reiner came to our home and cleaned out the garage in less than an…read morehour. Truly appreciate their assistance and professionalism

We used them to clear out our grandpas home for downsizing and they were awesome. They cleaned up…read moreafter themselves. Most companies quoted us 2 days and they got it done in 1. Thank you Tim and Samir!

I reached out via text message at noon and Mike got back to me within minutes. By 3pm him and his…read morecolleague were done picking up my old couch, bathroom cabinet+sink and tall shelf. The process was super efficient, professional and friendly from start to finish. The payment was done via e-transfer. I would definitely use this company again. Thanks so much!

Dealing with Vancouver Rubbish Removal was a breeze! I emailed to get a quote from them with a…read moredescription of rubbish to be removed and received a response with a quote the very next morning (with a VERY reasonable price!) I had a few more questions so I sent another email and received a phone call within a few minutes and the guys decided to come and check out the situation that night, within the hour. They would have removed the junk that same night but I asked if they could come the next day, and they did. I had arranged for my flooring guy to let them into my suite while I was at work, and had set aside all the renovation debris and rubbish for them to take, which they did, but unfortunately my flooring guy had misunderstood and removed a few items from the rubbish pile so they weren't taken. I found out after the VRR guys had already left so I called them, explained the situation, and they offered to turn around and pick up the items that had been left behind! Such GREAT service, willing to go above and beyond!

I am very happy with their service. Very good prices for what we had to dispose of…read more I accidentally gave them one extra $20 bill and they noticed and gave it back. That was very honest of them so I definitely recommend them.

Needed someone in a pinch and he was one of the first to respond. We chatted on the phone and I…read moredetailed what items needed to be removed and he said to me " what price will it take to get you to hire me?" I named a price in the middle of the range he was quoting me and we agreed on that price. With that I made a verbal promise not to call around and get more quotes and he agreed to show up. As soon as he arrived at my place he saw the couch- a Karlstad couch from Ikea- and said it was really heavy so he would need to charge me more money. I actually didn't even have more money to give but I managed to scrounge some up and pay him the extra. But I feel as if I was scammed by Inderjit (the business owner). I mean if you agree on a price so that you are both happy then you show up and ask me for $20 more on the spot- it puts me in a difficult situation since I was moving out that day and didn't have time to scramble for someone else and he knew it! I feel like someone in the moving business should know that Couches Are Heavy!! On top of that, he left scratches in my hardwood floor!!! I know they weren't there before because I had literally just cleaned the house top to bottom for my move out inspection and the property manager is Extremely Picky. I am being charged by the property manager btw. So in the end, hiring Inderjit put me at a major loss. There are so many other options, choose another well reviewed company for your removal needs.

They were pretty helpful I needed some help moving actually in a short amount of time so I called…read morethem and Andy came pretty quickly to come and give me an estimate and help set up a time and date. I'm glad that I had someone to help me with only a couple of days before I had to move. Pretty affordable price though!

Silversteed's promotional material that was dropped off at my building last week promises: "Service…read morewhen you need it/Your time is our priority". I tried calling them 7 times today between 11:30 a.m. and 5:50 p.m. My call was never answered by a person and their line doesn't have voice mail so I couldn't leave a message. All I got was a recording that "This customer isn't taking calls right now. Please try again later." Pretty hard to provide service when I need it if you're not answering your phone. Big disappointment!

This is the second time I have used Junkology. You won't find a better price elsewhere nor a more…read morecommunicative team. Tim is responsive and prompt. The guys were in and out within 10 minutes and I saved at least 20% compared to their competitors. Trust me, I did my due diligence both times around! Thanks Tim & team!

Tim helped me get rid of our old, beat-up sofa bed... First of all, the pricing was very reasonable…read moreand the final price was the same as the one quoted via e-mail. Secondly, he responds really quickly when contacted via e-mail. Thirdly, they came extremely quickly to pick it up (like, within 45 minutes!). I also like that they just don't take the couch to the dump; they actually pull it apart and recycle much of it. And, lastly, they were extremely professional and polite. And, now I have space for a newer, more comfortable couch for my kids and cats to eventually also wreck. So, I will most definitely be calling Tim again for assistance in the future... Big thumbs up for this company.

Price was competitive, and they were easy to communicate with. Patrick showed up on time, and got…read morerid of our junk quickly and efficiently. Would definitely recommend!

Had a fellow named Mark come over to remove construction wood from our garage…read more Very friendly, and transparent about the pricing before he started. Provided me with an estimate and then took care of everything very quickly, filling up about a 1/4 load. Would definitely call them again, when I have big items or cannot do a run to the transfer station.

Best value quality workmanship around the lower mainland. Couldn't have been happier with this…read moreservice. I would be happy to recommend this company to family and friends and I'm sure you would too once you've tried them.

I am so thankful to Junk Monkies! They worked their schedule to meet my tight deadlines and took on…read morea very large job with grace, humour and positive energy. They will deliver to donate, recycle and junk. Their prices are reasonable and the quality and care they show is worth every penny.