Never ever use this company. They mistreat and take advantage of their staff. They also have zero…read moreproblem cancelling booked jobs last minute and leaving their customers stuck with no other solution as happened today.

I needed to get rid of a bunch of things from my storage unit. I called 1-800 Junk to book an…read moreappointment. Their response rate was fast! They provide a free consultation before the removal to give you an estimate of the cost. I truly appreciated that! When I was on a call to book an appointment, I had told the person that I would want someone there exactly at 3:30pm. The person confirmed this for me and even sent me a text. However, on the day of the appointment at exactly 3:30pm I got a call saying that they will come by 4:30pm. I was annoyed because I had travelled a distance to be there and there was no way I was going back home. I conveyed my message to the person and he was very nice and apologized about this miscommunication. Promptly after that, they arrived in 30mins. The people who helped me were Jack and Haiden, both were super efficient and fast! They were very good at stacking the truck as well and charged me the right amount based on the volume. I was very impressed by them and would recommend this service. However, I would advice that when you book an appointment to email them instead of a phone call. Their call centre is not closely affiliated to the service and that can cause some miscommunication.

I was moving from the North Shore and before doing so, I contacted a bunch of movers. I didn't have…read morethe standard 2 bd or 3rd, my sister and I lived together and each brought or belongings and furniture plus some things of our parents. Almost all the movers quoted me a price without even coming to see what we had to move. I had read reviews on Reddit and one mover was highly recommended so I called him, he came over and quoted me a ridiculous price, 5 times what I ended up paying. Perhaps it was because it was Easter weekend or because we had a lot of stuff to move, not sure. I then contacted a bunch of movers by email and got very quick responses by many but Super Dee stood out to me because they wanted to see what we had before quoting a price. Others said they would send me a 4 ton truck but when Don came from Super Dee, he looked at everything and surmised we would need a 5 ton truck. I thought Oh no, what is this going to cost me but it turned out to be a very good price, and he was right, that truck was packed! Yes I got lower quotes but there was no way anyone could do the amount of work Don and his team did plus pay for gas and the ferry for anything less...more on that later. We had lived in this particular house for 20 years and had accumulated a lot of junk and things we didn't want to take. Turned out they do junk removal as well; it was perfect! Super Dee is definitely a Mom n Pop operation, Don's wife Jeanette runs the office and Don handles the move with his crew...all nice guys and very helpful. If you are looking for a service where everyone wears matching uniforms, shoes polished, hair styled etc, they dont fit the bill but i can attest to the fact that everyone worked really hard, hour after hour, always smiling and polite and 100% honest. I wouldn't hesitate to recommend them and use them again. I preferred having a crew that was flexible, not standing there with a clipboard adding another 15 mins to my bill. They agreed to a price and they worked damn hard to get it all done no matter how long it took. I also wanted to add that when it became obvious that i wasn't going to get everything done ( finishing packing the little stuff left and clean a 4 bd home for the walk through with the owners in 3 days) i asked Don if he had any helpers he could get and he arranged for a couple of extremely hard women to come and finish packing and cleaning. They were absolutely fantastic, if you have a big move, I 100% recommend you ask Don to set you up with them. The first day they focused on the packing, the second day they asked me what I wanted cleaned, fridge, windows etc? I said This is not going to be that sort of clean up, I need you to do whatever each room needs done whether it be cleaning the radiator or the blinds, anywhere you see dust and dirt it has to be cleaned. And they did. They were like two little tornadoes going through the house. They organized keep, trash, donate piles, they even helped me load up my own car. There was literally nothing they wouldn't or didnt do. Do yourself a favor and hire them if you can afford the extra expense because they are really worth it. Don and his team worked really, really hard for us. They spent hours on removing junk from a house that had been lived in by us for 19 years; there was a LOT of junk. Next day, back with the same amount of energy to load the truck and the following day to deliver it to where we were moving to. I dont know how they were able to do that much work 3 days in a row; I would have been in bed for a week after Day 2. I was so pleased with the service that I did something I have never done before and that was to pay them more than they asked. Of course I tipped each of the movers but my sister and I spoke about it and we thought they had done an extraordinary amount of work for the price we had been quoted especially when they had gas and ferry costs. We felt they had quoted us a price that was too low considering all the work they had done so we added an extra bonus amount to the bill. Ive never paid someone more than theyve asked before and that should speak volumes about what we thought about the service that was provided. A huge thanks to Don and his team!!! We highly recommend them!

After looking at several moving company reviews and calling different companies, we decided that…read moreusing Super Dee movers was the best choice for the money for a move from Maple Ridge to Parksville. When I talked with Jeanette, one of the owners, she seemed very helpful, friendly and professional. When I told her about the size of our house and how much furniture we had, she sent us a quote based on two trucks which after some discussion it seemed like it changed to one truck on their end. They said that one truck should be enough. After selling our house, we contacted Jeanette again and told her we would like to use her company. One week before our move, we called again and asked to have someone from the company to come by and assess our needs. One of the owners, Don, came by and told us what we needed to do to prepare for the move. He also said that 2 trucks would definitely be needed and we would have to pay an additional charge for the second truck and an additional helper. We told him that we were told that we were quoted for 2 trucks initially and the further charge was a surprise. After some discussion with Jeanette again, the extra charge was reduced a bit from $1500 to $1000. On moving day which turned out to be the hottest day on record (June 28th), the movers showed up almost 2 hours late and seemed ill prepared for the move. In fact when they wanted to break for lunch, they had no food or drink so we made them lunch and provided lots of bottled cold water for them as well as an air conditioned space for them to relax for their break. They were not organized and one of the workers seemed lost and spent a lot of time either on his phone or standing around. We told the person in charge (Brandi) about this and nothing changed. Later I called Don to inform him of what was happening and he was very defensive with me and said that we should feel lucky that they didn't cancel our move due to the heat. Later on I received a call from Jeanette the owner that it appeared that we were abusive toward the worker and and were pushing to have the workers hurry up which was never said. When we told Brandi that we were told this by Jeanette, she said that that was never mentioned and they must have misunderstood what we said. After seeing that they needed help, I realized that I too needed to assist in helping load the trucks and moved plenty of the boxes and pieces myself. A couple hours later, we noticed 2 of the movers had disappeared with one of the trucks without even notifying us. In the mean time, all our boxes and possessions were out in the street and unattended. Several hours later it was obvious that the trucks wouldn't be fully loaded due to all the problems the movers had encountered. They decided to leave at 7pm and promised to return the following day. The next morning, a better crew showed up and was much more organized and managed to conclude the loading in a few hours with our help. The next day at our new house, once again the movers showed up at least 3 hours later than we were told by the owner due to some other issues that we had not been informed about until I had called to see where they were. They finally showed up at 2 pm and commenced unloading and both my wife and I assisted in helping them. As we unloaded a few pieces of furniture, we saw that they had some damage from the truck. We mentioned this to Brandi when the unloading was finished and she wanted to conclude the move in a hurry to catch a ferry back to the lower mainland. She wanted payment right away and hastily took pictures of some of the damage and said they would contact us about dealing with it, but nothing was ever done. We also noticed that both our bed's mattresses were not wrapped and had some dirt on them. Much of the furniture we later discovered was also scratched and even a box of china had been dropped and all the pieces were ruined. We also noticed after the trucks left our brand new driveway that they had both left large spots of oil all around it. I informed Don about this and he told me how I could remove the stains. He offered to send someone to clean them if I had no luck but never answered me back when I had called and texted him to deal with our problems. Since the move, I had tried to contact Don a few times without him, Jeanette or Brandi ever responding back to try to make things right. It is too bad that this company wasn't as good as we first thought. In fact, they did a poor job and weren't worth the money we were charged. Don't expect them to deal with any problems properly. We will never use this company again and hope others will learn from our experience.

This one of nicest he was out there lots of parking staff or the Asian people are really nice…read morebottles for the Return It quick and fast. If you're out in Coquitlam must stop in and go go to them.

I used to go to this one all the time because my local depot BIGGAR ENTERPRISES in Poco REFUSED to…read morepay full deposit. Once they were forced to I started going there because of its location. Well after some terrible disrespectful disgusting encounters with the horrific staff at BIGGAR I will return to this location. This place is safer, more secure, cleaner and all around a much more pleasant experience. This staff here is amazing and POLITE unlike the RUDE and literally CRAZY staff member who calls herself the " manager " at BIGGAR . If you have a car this place is worth the drive! Clean INDOOR sorting, lots of trays and trolleys and nice people work there. Win win.

Disgusting service. The minimum wage worker once went over the carpet once, not even twice. He…read moredidn't give a shit because I didn't upgrade my services. Disgusting horrible work done on carpets, it was like it was never cleaned at all !!

The technician did an amazing job. James was very friendly and knowledgeable. He was very likable…read more My stains came out well. James was very paitint explaining the whole process to me and going over the details. He took out stains that were there since I moved in 10 years ago. He did something other cleaners could not do. I'm very happy with Refersh and I would definitely recommend them.

Antonio always does a fantastic job of hauling away whatever needs to be taken. He recycles…read morewhatever he can and is fast and efficient. He is one of the most affordable junk removal services in the city and is fun and personable. Highly recommend!

Absolutely fantastic service. Thorough, quick, clean, easy…read more Wasn't expecting to also have him break down an ancient picnic table but he got it done and took all my donations with eagerness to take them to those in need. Truly would recommend Antonio for any garage cleanup, junk removal or just generally being very helpful in any organization process. Fair pricing too, worth every penny and deserved and got a tip.

Experienced flooding of my townhome basement January 29, 2018. Contacted the strata corporation who…read moresent over their flood manager Faron from Pro Carpet Care. Prompt action meant everything was under control the first day with de-humidifiers / water extractors installed. No one likes to have this problem but great to have Pro Carpet Care on site when water ingress occurs.

Best in the business. They take their time and are meticulous about cleaning every little spot…read moreuntil it's gone. I once had Sears come (groupon-type deal) and they guy literally spent 10 minutes and little spots were lighter but still visible. The Pro Carpet Care guys really are pros....they take real pride in their work. I have used this company for years. The one gentleman who almost always comes is not only great at his job, he's punctual, professional, friendly, and totally trustworthy. Their prices are fair and a great value when you consider what a high-quality job they do!

Lane and his employee did a great job on our carpets. They were quick, efficient and friendly…read more They got rid of stubborn stains and offered to come back at no charge if a stubborn dog stain came back after it dried. The price was beyond reasonable. I am super impressed. My only regret is that we are moving out of the area and won't be able to use him again.

Used Ultrasheen a couple of times, they where on time and did an exceptional job. I would have no…read moreproblem recommending them.

Hot Tub Removal. I called and immediately received a call…read moreback to book the removal. A quote was made over the phone and agreed on. They arrived on time as scheduled. On the pick up the price was better than the quote. Very pleasant people to deal with. If I ever needed more junk removal I would definitely book another pick-up. Thanks again for the simple transaction. Barry Clattenburg

We had an excellent experience with EZ Junk. I had researched a few other companies and when it…read morecame down to choosing one, I decided on EZ Junk because of their responsiveness, ease of booking, detailed website and customer service. I had emailed a few companies but I hadn't heard back from them and was on a timeline. After searching on google one evening, I found the EZ Junk website and used their live chat function and had my questions answered. When it came down to booking a rental bin, Dayne (who I was talking to on the live chat) called me right away and completed the booking. Delivery was scheduled a few days later and was delivered during the time range given. Appreciated the quick response time as my texts were responded to very quickly. I also appreciated that their website was clear and easy to read, specifically what items were accepted and what items weren't. One thing that I was worried about with other companies was whether a rental bin could fit in the driveway as other companies had said on their website that there was a requirement to leave 20-50 feet of extra space in addition to the bin size for their truck to put the bin in place. EZ Junk has a hook-lift truck so they can maneuver the bins easily without the need for a lot of extra space. I highly recommend EZ Junk for your junk removal needs!