Excellent customer service and follow up from their agents. They're also always trying to help and…read moreon top of everything you need. I recommend them!

I needed help changing my insurance to a landlord policy a few months back, and they've reached…read moreback out as promised and made it happen on a dime. They're always easy to reach, friendly, and very professional. I have worked with Alyson in the past and Jennifer just recently. I have received nothing but unparalleled customer service from this office every time.

Came to this freeway insurance and these people are very helpful. Better service than I got on the…read moreone on Highland Avenue. These people know what they're doing you guys want Insurance come over to this location way better than the other one they took care of us and we're coming back to renew our policy of for moving forward. We're coming to this location.

Do not use this company; they reported the wrong vin number on our policy and now the DMV will not…read moreallow us to register the vehicle. I have been on hold for 1 hour and 20 minutes and can't seem to reach this broker who created the policy. HORRIBLE CUSTOMER SERVICE!!! How do you work for an insurance company and NONE of the customer service reps know how to correct this issue and keep routing our call even out of state to New York when we live in California. You should be embarassed of yourself.

After AAA abruptly cancelled my homeowners insurance, I reached out to Olson Insurance with an…read moreurgent need for coverage. I worked with Sherri and she provided outstanding customer service and was able to provide 2 quotes after getting some preliminary information from me. During a stressful time, Sherri and the agency were responsive and very helpful - directing me to the right path for my needs. Thank you!

I cannot say enough about Sheri Olson and Misty P. They are an amazing team! They went above and…read morebeyond what I expected in finding me insurance for the house. Their customer service is unparalleled.

My husband Daniel and I visited this insurance location to add a new car and Ricky Velasquez was…read moreamazingly knowledgeable on car insurance which is what we were there for. He did his very best to find us a new insurance plan that is affordable for us and we are extremely happy with what we got. Very professional and courteous. I definitely refer anyone to visit this location if you want an honest quote on insurance. Thank you Ricky! Mr. And Mrs Villa

Karla Bautista helped me out and she was the best. I felt right at home with her. She was genuine,…read moredown to earth, and very professional at the same time. I wish yhe quote would have been more in my budget, but over all its still a good deal. Thank you Karla

Hello, I have been…read morewith Aguayo Insurance for 12 years and have not received any wrongful services or acts at this location. Hector and Veronica have always been respectful and strict about professionalism, honesty, and accurate information for questions and concerns. I appreciate that Veronica always looks out for her customers and finds solutions for any situation. Also, one of their agents, Inez, who has been working there for a long time, is excellent at her job and always helpful in any situation. Alisha used to be at the Moreno valley location, she is a great agent and she is always determine in anything that she does. I admire that about her! Last year at the Hemet location with Alisha, she very informative , professional , and very helpful. There is one concern about that a new agent Daisy was at the Hemet location, she was working across from Alisha , since we thought any personal or private information stays in the office because we have the right as long term customers. Daisy had shared some personal information to a person does not correspond to him or have the right to know any access to us. I don't understand what was Daisy's motive to shared our personal information like that when we had asked nicely that day, it was private matter and us, as customers, we have that right. Alisha who knows better , I know with her great work ethic , she would not have shared any information to anyone. We do not like or have time to stress about things that We cannot control. All we asked to encourage or trained more Daisy or any new agents to respect clients requests and privacy. We had bad experiences with Toro tax services because that company has a gossip issue, that why we wanted see if we keep giving business to Vida income tax this year, but with Daisy sharing information to that person is not worth it . This disrespect family/Client code and we hope this does not happen again with other clients. We believe within time, things can be better and understand that sometimes strangers can help more than family. We still appreciate Alisha and everyone, You all do great. We recommend both offices if you want a lifetime business for any services they offer with integrity and respecting clients' private information. Thank you so much Aguayo Insurance Solutions!

excelente servicio y una agradable atención al cliente . Gracias VERONICA por su amabilidad y…read moreprofesionalismo

AWEFUL SERVICE ! I picked this office because it was down…read morethe street from Me. WHAT A MISTAKE ! Homegirl ( First it was Pedro Now Steph ) NEVER returned to her office after The China Lockdowns. WTH ? Everytime I needed ANY kind of Personal contact Her machine would send me calls to Corporate. Unexceptionable ! Got switched to a new AllState Rep in Rancho. Corporate tried getting a hold of her also many times and was unable to reach her either. No convenience HERE !

Found this location online and am so happy I did! I've worked with Alexa directly and let me just…read moresay she made the transition very easy for us. Alexa is thorough, explains details, very patient and follows through with call backs and emails. My mother is now working with her on insuring a second home and first thing she tells me is how respectful Alexa is! My mother can be difficult so this was great to hear. I will definitely refer more business to Pedro's team. Thank you!!

I came in a few weeks ago to get an sr22 and the girl who helped me was so sweet and gave me such a…read moregreat price. I will definitely be returning to get insurance for my car. If you're looking to get the best price you should definitely check it out.

If I could give zero stars I would, don't waste your time here. It was 3pm the lady in the front…read morewas on her way out already in the parking lot when she notice we walked in. A kind gentleman was helping us when she rudely interrupted us and made up excuses as to why no insurance would take us. She clearly just wanted to leave early.

Ask for Arlene she's the best ,best prices,best company around ,she'll take care of you...read more