Absolutely incredible…read more We were in a cross country road trip when we stopped off for gas in Williamsburg and heard an odd noise coming from under the hood. We decided to get it looked at, and thank goodness we did- a faulty compresser could have wrecked our engine. Unfortunately, folks who diagnosed the problem didn't have the ability to the repair, but they knew the right place to help. We headed over to Jones Automotive, and these guys were amazing. They made time in their packed schedule to help us out, worked hard to find the place that could get the part here the fastest, and even recommended a great place to stay the night in the area until it arrived. The part came exactly when they said it would, and they had us in and out quickly with the confidence to complete our trip. Tl;dr... these guys are incredibly kind, helpful, efficient, and amazing at what they do.

My 19 year old daughter's car broke down on a long trip. The cop who assisted her recommended…read moretowing her car to Jones Automotive and I can see why. They are professional, highly responsive and do excellent quality work at a reasonable price. I HIGHLY recommend Jones Automotive.

Frank is a wonderful local business owner. He recently helped me with my brakes. Actually lent me…read morethe tools to get the job done because he had a lot of work on his plate. This is the type of person you will encounter in Williamsburg. Great service for a good price.

I cannot say enough good things about Just Automotive. I recently bought a vehicle with almost…read more100,000 miles on it that I got a great deal on, but it unfortunately came with a whole plethora of problems. After just two visits to Just Automotive, my car is honestly running like a brand new vehicle again. Their communication is truly next level. Just Automotive uses a digital inspection system that texts you photos and detailed explanations of what they find, what needs attention now, and what can wait. Everything is simple, transparent, and incredibly easy to understand. You can even text your service advisor directly, which is something I have never experienced anywhere else. Both times my car needed to stay for about a week, they provided me with a loaner vehicle which took so much stress off the situation. That level of customer care is rare. What really stands out is how willing they are to answer questions and explain everything without making you feel rushed or talked down to. They really go above and beyond to make sure you understand what is happening with your vehicle. They truly are good, honest small-town people with the technology and professionalism of a big dealership. It is the best of both worlds. If you are looking for a trustworthy shop that stands behind their work and genuinely cares about their customers, I would recommend Just Automotive without hesitation.

Caused $650 in damage to my hood. Owner Justin told me and I quote. "Its a kick in the balls" when…read morei asked for explanation on a diagnostic cost. They tried to mark up a abs module for $1000 over retail. Never could get a straight answer on install costs either UPDATE..... abs control module wasn't bad at all. Either they were scamming me or they have no idea what they're doing

The review I just put on their website, yelp and Facebook:…read more Chris T Was returning to Kansas from visiting my good friends in Wellman after a big snowstorm and upon beginning my drive home my truck began to overheat. I googled an Auto Repair garage from the side of F67 and called H&M Auto. They told me to bring it in...they knew I was in a bind and kindly just took it and fixed me up after taking a code reader, vacuum hose to my stuck thermostat and after a test ride was back to a fully operational truck. They refused any form of payment and the owner just said "Merry Christmas!" Very kind great auto repair shop! I've told all my SE IA buds this story along w my recomm Was returning to Kansas from visiting my good friends in Wellman after a big snowstorm and upon beginning my drive home my truck began to overheat. I googled an Auto Repair garage from the side of F67 and called H&M Auto. They told me to bring it in...they knew I was in a bind and kindly just took it and fixed me up after taking a code reader, vacuum hose to my stuck thermostat and after a test ride was back to a fully operational truck. They refused any form of payment and the owner just said "Merry Christmas!" Very kind great auto repair shop! I've told all my SE IA buds this story along w my recommendation!

I was traveling through Iowa when my truck broke down on the side of the road. My tow truck driver…read morehighly recommend HM Autobody so I went there. I was so glad I did. Shane went out out of his way to fix my truck and it had a lot of issues. He is highly qualified in diesel engine repair. He has very fair and affordable pricing and very committed to get the job done right. I would give him 10 stars if I could.

Our car wouldn't start this morning, which is never fun. Luckily we were able to have someone come…read moreout quickly to jump start our car. Would recommend.

Edited - They just called me and complained about my review, then also mentioned that Basim is not…read moretheir employee (he even made his employee call me), but he is the owner. Great to know. They started conversation as "You are not our customer" simply because I got their service through the insurance. I wish it were misunderstanding, but how they deal with my review tells a lot of things. ------------------------------------------ I hate to leave negative review because you guys did the job done. But I must tell you, one of your guys, Basim really does not seem to care about your customers. I called you guys for lock out service, and he showed up on site, then he did not walk out of his car for more than 20 minutes because he was on the phone with his friends or whatever. And my car was running, and I am pretty sure that he saw me as well because I was standing by my car which was really close to his. Then he slowly walked out of his car and did the job which takes about 30 seconds. I already waited like 45 minutes and had to wait 20 minutes longer after he arrived because he did not get out of his car. Very horrible customer service, I can tell.