My wife and I are professional musicians. Both of us have the highest standards when it comes to…read morethe work we do. We have deep respect for the craft, skill, and experience required to keep pianos in top shape. Thomson Piano Works is who we trust to work on our instruments. Dave Thomson replaced the hammers and regulated the action on my Steinway M and essentially gave the instrument a new lease on life. We have called on him to tune our pianos over the past several years and plan to continue having him maintain our pianos. I highly recommend Dave Thomson for his ability, sensitivity, and professionalism.

Even though I didn't end up using David services for a tuning, he was gracious and patient and very…read moregenerous with his time -- talking me through what I should look for in a used piano during an inspection. He helped me avoid a potentially very costly purchase. I will certainly call him when I get a piano for our home. Very professional.

Rick was able to bring my childhood piano back to life! Since it was in my mom's house, it hasn't…read morebeen tuned in over 10 years..it's also very old and 2 previous tuners had difficulty trying to get it done because of how antique it is lol. He also gave great advice on what to get for our vents to protect our piano during the winter time. Thankful that Rick came to the rescue! Because of him, my daughter is now able to play the same keys I used to play when I was young. He is very reliable, organized, professional, and his price is right! He is our go-to tuner from now on! Thank you so much! :)

From the owner: I offer expert tuning and repair services. 27 years of experience. Honest and Friendly Service…read more Prompt response to your call, text or email. I have been tuning at Rutgers University for 20 years, and have tuned at 4 other NJ Universites, NJPAC, Prudential Center and more! Call or text me for more info and to Schedule an Appointment. Thank you!

I purchased a digital piano from Rockaway music a couple years ago and it's still great a great…read moreinstrument today. Andy was extremely helpful and provided excellent customer service. I couldn't recommend Rockaway Music enough

Piano shopping can be tough. How many times in your life are you out shopping for a new piano?…read more Well, it's not that different than buying a car. There are sales people who will lie right to your face to try and get you to buy and then there are honest, knowledgeable people like Andy. Apparently, he's been selling pianos for many years and he was very easy to work with. I went to his store first and then made my rounds to other local places. When faced with making a piano purchase, it's best to educate yourself. Figure out how much you want to spend and learn as much as you can about what's out there. Some stores who carry many brands often are selling "grey market" pianos or "stencil pianos". Look it up and learn the meaning of these two terms. After we did our homework and shopped around, I returned to Rockaway Music. I didn't feel like I was being misinformed there. There was no pressure and I found the environment to be less sales like than other showrooms. You can tell when someone is being sincere, or at least I feel I can. If you are shopping solely based on price and not on quality, you might feel this store is expensive. If you are more worried about getting a quality product and honest answers, you will be happy here. We bought our piano here, the delivery went smoothly. I felt very comfortable and confident purchasing our piano from this store and I would highly recommend it to anyone in the market for a piano. The added bonus, our current piano tuner does work for this store so we didn't have to choose a new tuner. If you need a great tuner, just ask me. The guy we use is the best around with many years of experience.

Very thorough with great knowledge and expertise with the piano. Had a great experience and highly…read morerecommended.

James is the best of the best!…read more Had my piano sounding amazing in no time. Super friendly and down to earth guy. Highly recommend!

Austin is great! Sends regular tuning reminders. Very precise in his craft, gives clear estimates…read moreon time and budget, and has tuned our piano for the past couple of years, efficiently and effectively.

The Bloomfield Public Library has a 1921 Steinway which gets a lot of varied use. It's not in the…read morebest of environments and had been shifted around quite a bit. Over the years it might not have received enough proper care and handling, but it's ours and we love it. We have been using Austin's Piano Service for a year now and the piano has never sounded better. Austin keeps it tuned for our many concerts, recitals and programs. He's explained things to us in detail so that we know exactly what to do to keep this piano in tip-top shape. The artists who come here to perform have been remarking on the improved quality of the piano's sound. His prices are great and he's a very personable guy. I'd recommend him highly. If he can keep this heavily-used piano in tune, he can do anything.

I'm a lifelong professional musician with perfect pitch and am a very picky piano tuning customer…read more I have been satisfied with exactly two piano tuners over the last 20 years - the first one moved away, and after trying various people again, I settled on Bob Dowling. Bob is as good as it gets - he makes sure your piano sounds as musical as it can, not just mathematically in tune, and he is a master piano technician, not just a tuner, so he can do everything from a little repair your piano needs to a complete rebuild.

From the owner: Expert piano tuning, repair, restoration and refinishing. With over 30 years experience and a BA in…read moreclassical piano performance I provide high quality comprehensive piano serivce for the Northern New Jersey area. I am chief piano technician for William Paterson University, Rutgers University - Newark and Seton Hall University and prfessor of piano technology at William Paterson University.

Nikos is a very personable and warm sales person. He is quite knowledgeable about everything…read moreYamaha. He let me look around and try out the pianos and offered helpful suggestions. Honest business and great customer service. Thanks Nikos!

I had two of my pianos tuned and cleaned by Faust. Their piano tech was friendly and knowledgeable…read more I have used many other piano tuners but was happy with the service that they provided. I'm giving Faust 4 stars because of the lack of flexibility with their schedule. I work during the week and they don't have any weekend appointments available.

Will was the second quickest to respond back to my initial yelp inquiry…read more He was clear and transparent with his rates, his service coverage, and his availability the following 2-3 weeks leaving no guess work on my part. He provided contact information in a timely manner. In terms of the quality of his work, I can speak to his attention to detail going through every key while being open to initial findings from the customer (me). He was not hesitant to provide some perspective when I asked for his opinion. He also recommended to voice it down a little for free, which I had not done before. He did it in just under two hours. He didn't rush, but worked with a purpose. He also has an informative and clean website which customers can appreciate to get a quick rundown of what to expect. He was also cool with pets. My dog was cool with him and so was one of my cats (the other two were hiding). I'll be sure to get my next piano tuning from him again.

Will walked in, introduced himself, then promptly greeted my cat…read more Although we originally agreed to do the more involved correctional tuning.... after his assessment, Will advised that since it was not that bad, then we only needed the standard annual tuning. Great integrity. Will was very professional and knowledgeable. I will call him again next time.