It's nice to have someone come to your house. It's not nice for it to be massively overpriced (more…read moreexpensive than my in home provider in California OR Massachusetts by almost double) and then to still have errors in almost everything. Great lady. Good energy. Rather disjointed when in service. Got my paperwork wrong both times. Submitted my dog for a surgery as a cat. Pretty big let down. Needless to say I did not let this person or her network touch my dog under anesthesia and without my presence. We will find someone else.

We had to make the difficult decision to relieve our Taz of his illness and pain yesterday. After…read moreeducating myself on the euthanasia process, we contacted several veterinaries to find the perfect Dr to send Taz on his way. Dr Knipe was kind and compassionate during the initial phone call and was available the next afternoon. Dr Knipe worked with us throughout the entire process so that Taz could leave us in his most favorite place, on our patio and in his mommy's arms. We highly recommend Dr Knipe for any type of veterinary needs your family may have.

Media Vet was very responsive to our concerns about Mickey's dental issues. We were able to be seen…read morequickly, then in short order, records were sent for cardiac testing and Brianna and Dr. Atherton answered many requests regarding medication and his surgery. Dr. Atherton even added time to her day to add him to a surgery schedule without waiting for an opening. Knowing a pet is suffering is so difficult and it means a lot that Media Vet cared about this little guy! We are so grateful for your help.

Great place for dogs and cats alike. Three weeks ago I took our precious Tabby Cat, Friskie, to…read moreresolve a gastrointestinal problem. Today I went with my "son" Tango Mango, my awesome Black Lab, to have him looked at for a hacking cough. Getting an appointment when it's of the essence was no problem. I brought him over and he was seen ten minutes before his appointment time. Outstanding bedside manner and explanation of the possible problem and solutions, which included putting him on antibiotics. The entire staff is superbly professional and friendly. I don't care about me, but when they recognize my dog by name, I feel good. I'm coming back...

It's been almost 3 years since my family's kitten was euthanized without my consent and I still…read morethink of that day often. Our kitten was almost 5 months old when he became lethargic and I took him in as an emergency. I brought him in, in his carrier wrapped snuggly in a t-shirt that smelled like his favorite human, my then 7 year old. Before we arrived I had hand-fed him, helped him drink water, kept him warm but realized I needed help. So I viewed our pet insurance website and searched for an emergency vet close by. He had insurance. When we arrived, we were called back rather quickly. We only sat in the examine room for maybe 5-10 minutes before he was taken further back without me. 5-10 minutes more and a staff member returned to tell me without extensive treatment he wouldn't make it. They didn't give a reason he had become unwell. No tests were ran. He just didn't respond to something they had given him, so that was their conclusion. I was escorted back to see him, where he lay breathing shallow, eyes open, and needle connected but no fluid attached. I asked questions. Requested more information. I was informed again they didn't believe the chances of him making it were likely. I NEVER gave the permission to euthanize him. I cried and asked for more information. A young lady came over, placed her hand on him and said he had passed. At the time I was a few months postpartum and it took me a while to process that the decision had been made for me. I read his paperwork sometime later and saw that I was charged for euthanizing him. I NEVER requested that. I was informed he was "gone" while I was standing in front of him. No additional fluids were given to him. He had insurance. I reported this establishment to the insurance company when I reviewed the paperwork. I think of that day at random, like today. My family and I cried for months, especially my little girl. It was heartbreaking. So today I'm obedient and I honor Grand Greyson Kabuki Lee Summers AKA Mr. Whiskers by finally leaving a review.

We had a 4AM emergency with our cat, Franklin. We had no idea where to go so looked online for a…read moreclose 24 hour emergency care facility. We were lucky enough to find Keystone. They told us to come right in, without ever having met our cat before. Everyone was so kind and patient. It turned out there was nothing they could do for him, so we had to make the hardest decision all pet owners have to make, to end their beloved pet's suffering. It was a beautiful, gentle experience for both us and Franklin. We were able to spend as much time with him as we wanted and stayed with him until the end. Thank you to the staff for your kindness and grace in a difficult time.

I had to have my cat put down today (momma cat)I took her hear ,I am very satisfied ,the staff was…read moreso helpful and friendly,I highly recommend them the facility was spotless and so understanding best experience I have ever had putting my fur baby down ,the spay club is awsome

I was recommended to this clinic from the rescue I adopted my puppy from. (Wet nose rescue). The…read moreprice was incredible compared to my regular vet, they were professional from the get go. The ease of booking online was nice. I was greeted by a receptionist that was polite and friendly. She explained the process and gave me instructions. Someone came to get my puppy eve while I filled out paperwork. I did a few add ons like nail clipping and microchipping. My puppy's incision was clean and dry and she is healing nicely. I would highly recommend the spayed club for your puppies being spayed or neutered.

After being loyal clients of Dr. Kwon's office for over 8 years with multiple pets -- and referring…read moremany friends and family -- I am beyond disappointed by the way we were treated during a medical emergency with our dog. After emergency visits to both Penn Vet and VRC, we called Dr. Kwon's office for help and compassion during an incredibly stressful time. Instead, we were met with coldness, dismissiveness, and zero empathy from the office manager, Jen. When our dog became too heavily sedated after emergency treatment to safely make her appointment, I politely asked if our prepaid fee could simply stay as a credit on our account. I was told "no" because I had "broken the policy." No compassion whatsoever despite the circumstances. What upset me most was the accusatory and disrespectful way we were spoken to while worried sick about our dog's condition. Policies are important, but so is humanity. Sadly, this experience completely changed how we view this practice. I always liked Dr. Kwon and thought he did a great job but unfortunately, the unprofessionalism of his office manager Jen is enough for me to never return. She is rude, and clearly shows no compassion or care for Dr. Kwon patients or families.

Dr Kwon is a good vet. We've always liked him. His prices are super high! However, some of his…read morestaff are unprofessional. "Jen", his "office manager" is a joke to deal with. Very unprofessional. She may be better suited maybe managing a McDonalds. In a nutshell we filed a dispute against charges of her "policy" we were never made aware of. We gave 24 hours notice, which every doctors office I've ever dealt with has as their policy. She tried some BS saying it was 72 hours. We filed a dispute, with her blessing mind you, AND WON! I guess she can't handle being corrected! LOL, on to another vet who knows how to run a practice and acts more professionally.

The Dr Cindy Xanthopoulos and her staff are so caring friendly and hard working they really try to…read moremake your pet well and help you deal with the things you need to do too along the way. My Ozzie and Murphy love going there! One of my pups had a recent surgery and all in all I was so thankful and impressed with everything they did for him! Hes now recovered and doing well!

I am very dissatisfied with this vet, I brought my beloved dog mimi there with a lump on her side…read moreand vomiting after being charged $1200 they did nothing to help her and they still wanted another $600 to remove more of the lump. She died a week before her second surgery and I called and left message that mimi wasn't going to make 2nd surgery and that she died on my lap. They never even called me back. It's all about the buck not the animal.

Dr. Thomas now heads up Aardvark Animal Hospital in Lionville, PA. She and her staff are…read moreabsolutely amazing and wonderful!!! I highly recommend her for anyone with any kind of small animal! Dr. Thomas and Aardvark Animal Hospital get 5 stars in MY rating! I am moving to Ephrata, PA, and am planning to continue taking my Rottweiler, CJ, to Dr. Thomas for all his routine needs. For any emergency, I will have a back-up closer to our new home. I just love Dr. T.!!!

I can't say enough wonderful things about Dr. Thomas and her staff at Aardvark Animal Hospital. Our…read morecat lucky had been acting strange and we originally took him to our regular vet, who took two x-rays and said they thought he had a blockage but they weren't sure, then went straight to offering us a very expensive ultra sound and exploratory surgery. We didn't have that kind of money and even though we had been regulars there with our animals they said they were unable to do anything unless we could pay, so here I sat wondering what do I do to help my poor baby lucky get the care he needs.... My prayers were answered when I was refereed to Dr. Thomas, she offered us so many other options that were far less expansive and invasive and if by chance my cat needed surgery they were going to work with us on payments. She was so kind and so caring. She really cars about your fur babies and what she can do to help you and them the best way possible. I will be taking all my babies there now! She has me for life!!!

I have used this practice for years and had no complaints. However in 2025 Elizabeth Martin told…read moreme that my dog had cardiomyopathy. She performed no tests and made this diagnosis solely on the basis of a physical exam. She sent me home with two printed handouts, one more than 10 years old, filled with misinformation. I then spent $1,000 to have my dog tested by a veterinary cardiologist. After physical exam, EKG, and Echocardiogram, the diagnosis was "Normal heart size and function." When I complained to the practice they did not believe that Dr. Martin had told me my dog had cardiomyopathy. I do have a medical background and thank goodness I'd saved the handouts because Dr Martin never wrote down what she told me. The practice insisted on my presenting them with the handouts before they would believe me. I returned to Ardmore a few weeks after the cardiologists for an "Adult Wellness Plus" with Dr. Pieroni (lovely) expecting perhaps a free follow-up or at least an apology. Nope, got neither, but a $438.10 bill. Thus, done with Ardmore Vet, and watch out for Elizabeth Martin.

Personalized services for my elder dog. At 18,Carlie's arthritis and poor hearing made life a…read morechallenge for both charlie and me. I was impressed by my vet.