Thank you for having Meeper and I for our first appointment at CH Cat Clinic. We're happy to transition to a location we were referred to by my partner who had had 2 of his cats as patients over the years. Though it's never fun to go to the vet for the kitties, our experience was met with knowledgeable professionals who really took the time to properly troubleshoot my cat and work towards a course of action for a resolution with me. It is appreciated to have a vet that bases their diagnosis on facts and not jump to conclusions which can be scary. We're happy to continue visiting to bring Meeper to getting better. Thank you! read more

I have been taking my cats to Chestnut Hill Cat Clinic for years. Never had a problem. If one of my cats is sick, they give me an appointment as soon as possible, sometimes the same day. Once inside, the wait is never too long. The receptionist and team of veterinarians always make me feel my cat is special. Chestnut Hill Cat Clinic is located on Germantown Ave in Chestnut Hill. They have a small parking lot in the back of their building. The building reminds me of a small country doctor's office. Very quaint! One thing I like is they sale the specialty cat food that my cat needs, plus other things for your cat. The doctors are very thorough, even make followup calls to see how your pet is if they were ill. They get 4 stars because they are pretty pricey, but still love going there. read more

Honestly the best experience at a vets office ever! My Melly had a ruptured anal gland and she was not happy at all but the vet and vet tech knew exactly how to handle her. Clean and friendly location, we had no trouble parking. This is the veterinarian clinic that I've been always looking for. If you have a cat this is the place to be. Seriously amazing place. Thank you all for taking care of Melly! read more

Staff is kind and helpful. The office manager took the time to reassure me after my cat got sick from too many shots. My cats are comfortable there. read more

Things have changed and Chestnut Hill Cat Clinic is no longer the clinic that it was. I have been bringing various beloved cats to CHCC since around 2005 and recently, I brought my cat in after watching him for a few days where he seemed to have one of his legs/paws be in pain. I asked the doctor for an opinion and I only received an estimate of costs for different treatments. Before giving me a list of costs, the doctor manipulated my cat's leg in a way that I felt she could have offered up an opinion but she didn't. While I was waiting for a recommendation, I overheard the doctor talking outside my room saying that she felt I was, "over-reporting" and seemed to suggest that she felt my cat was fine. Why couldn't she say that to my face? Instead, the vet tech came in with a list of possible treatments, without a doctor recommendation. I chose what I thought was the least invasive and the least expensive. I could choose from a $300. blood test that would lead to medications that would cost over $100. I could also choose x-rays that would cost around $900. Without a doctor recommendation, I tried to do what I thought was best for my cat. If I thought my cat needed the x-ray and the doctor suggested it, I would do so in a minute, without hesitation. I could and would easily pay. But from what I heard outside my door and the fact that the only recommendation I received was a price list, I chose the least invasive. I was given a pain med for my cat and I was instructed how to administer it. When I got home I looked up the medication and found that it was an opioid. WTF! I will not be going back to the Chestnut Hill Cat Clinic . read more

If your kitty cat is anything like my kitty cat, they will feel the same about Chestnut Hill Cat Clinic as they do about a ball of yarn or a can of tuna fish. And you'll like it, too. The staff is warm and caring - getting an appointment won't make you want to claw anyone's eyes out - and the vets are knowledgeable and compassionate. From shots to checkups, sick visits to boarding, this place is...wait for it...the cat's meow. Sorry - I just couldn't resist myself :) read more

My family has been taking our cats here for years so when I got my first cat two and a half years ago it was a obvious to go to here. They are so kind and understanding of all cats here. My cat Nova is extremely shy around strangers but absolutely loves coming to the cat clinic for any checkups she needs. Chestnut hill cat clinic is the best I've been to. read more

I saw some reviews on here from previous years that did not have nice things to say about this clinic... however I wanted to leave a more recent review describing my positive experience at this clinic. This was my first visit with CHCC with my new 12-week old kitten that needed a check up done. First of all, the receptionist/ front desk woman whose name is Rose, is an incredibly sweet, kind, understanding person who returned my email and answered my questions about the clinic within a very short time. They make it convenient because you can schedule an appointment online or by giving them a call. The clinic will try their very best to get your cat in for an appointment. I overheard a person who had called the clinic in a panic because their cat was very sick and Rose was very understanding and told them to come in right away since it sounded very serious. I know for my cats I appreciate a place that understands how much I love my cat daughters and makes me feel like they are a priority. The clinic itself is very nice and is located in the heart of Chestnut Hill which is a beautiful area. There are a few parking spots in the back of the clinic as well. My baby kitten, Pemba was seen by Dr. Marion Alston who was very nice and explained what shots/ tests she would be getting done and asked if I had any questions. Pemba felt comfortable with Dr. Marion and decided to make some air biscuits while he was holding her and examining her. Too freaking cute. Dr. Marion was very kind and professional and I did not feel rushed at all while I was there. At some of the larger vet clinics I have felt as though the doctor was in a big hurry and rushed through the visit- I did not feel that way here. This is a smaller and very pleasant clinic that really takes their time with your cat daughter/ cat son :) and I would definitely recommend this place to anyone who is looking for a great Veterinary clinic. read more

Chestnut Hill Cat Clinic - Cute cat art on the wall of the exam room - Veterinarians Near Me - Philadelphia, Pennsylvania

See all

These people LOVE cats! When I moved to Chestnut Hill my cat was about 9 weeks old and hadn't seen a vet yet. When I called to make an appointment the lady on the other end said "Enjoy him while he's little and take tons of pictures..they grow up too quick!" I hung up and thought, how cute was that??? They've helped me through a nasty case of conjunctivitis, taught me how to desensitize him to a good teeth brushing (their tip sheet worked like a charm!..along with a helping of patience on my part), and were so sweet when I voiced my worry about him going under the knife to be neutered. Dr. Leibovitz is the only vet I've seen and she is awesome. Every time I take my little guy there she is super patient and sweet and it just proves that this place is great!!! read more

Chestnut Hill Cat Clinic - Happy and healthy thanks to CHCC! - Veterinarians Near Me - Philadelphia, Pennsylvania

Similar to other reviewers, I am very disappointed with my recent experience at CHCC. Prior to my visit last week, I had Dr. Connor as my cats' vet. I did not know that he had left the practice/been let go. Things were very different without him. Like Julie M. (see review below), I was charged a ridiculous amount of money ($450.00) for a simple exam, bloodwork, and 2 days worth of pain/stomach meds. THEN, I get a call from Dr. Gellman saying that the bloodwork came back negative (although he didn't say what for) and he "isn't sure" why my cat's appetite has decreased or why he has recently started drooling, other than the possibility of him needing dental work. So he gave me an estimate of $700 for the dental work, but said that he wouldn't be able to do it until July. Seriously? $450 for nothing. Fast forward to today...just had an appointment with Dr. Meg Harvey at West Chester Animal Hospital. After a 10-minute exam, she found a tumor under the left side of my cat's tongue. She explained that this was most likely the cause for his decreased appetite and drooling. She also took the time to explain that the tumor would continue to grow and could eventually effect his ability to breathe properly. This was heartbreaking news, but at least we know what's happening now. Dr. Harvey went over our options (oncology, biopsies, etc.), but said that it would be fairly traumatic for our 15-year old kitty. So she gave us a prescription for prednisone to help with the inflammation and pain. Soon we will do the humane thing and put our sweet boy down. The price for for Dr. Harvey's expertise, kindness, compassion, and the prednisone prescription...$58.00. And Dr. Gellman was going to charge me $700 (on top of the $450 he already stole) to do dental surgery on my cat who has a tumor in his mouth. Seriously, don't go to Chestnut Hill Cat Clinic if you care about your cat and don't want to be ripped off. read more

Until this fall, I would've give 5 stars. Dr. Blaine Connor had been the primary vet at CH Cat Clinic for about 20 years (and we moved here in 2008.) He was excellent; warm, knowledgeable, compassionate. But management fired / laid him off without warning this summer, citing financial reasons. (Which I interpret as "he's so experienced we have to pay him too much and we can make way more money using our much younger vet." ) The staff had clearly been instructed to say nothing about his departure. "I don't really know what happened or where he is now." I even felt they were trying to hide it from me initially, as I had to ask why my appt had to be with newer vet and couldn't be with Dr. C. I really don't like (1) That they let him go with NO warning to him or his long-time clients, who loved him so much; and (2) That they are being so secretive about his departure now. We're switching our cats to Montgomery Animal Hospital in Flourtown, where we take our dog. read more

Unprofessional and uncaring! Never again will I go to this high priced clinic. They pass on the cost of their high Chestnut Hill rent to you! read more

Hi Chestnut Hill Ripoff cat clinic, You treated our cat awhile back. Thanks for that. Well, we recently moved cross country and our dog (no, you didn't treat our dog) died in a horrific accident where she was dragged to death by a truck. So, we have been a little out of it. My girlfriend asked you to send us an itemized bill because I feel we paid you more and didn't understand why the bill was still so high and she explained our financial situation at the moment (we were broke with the cost of the move but would be back on our feet soon). We never received that or any other requests by mail or telephone. Why could you just not call us and see what was up? We had every intention of paying our bill! I'm livid over this and now do not want to pay anything since you sent it to this harassing company that just called at 6:30 in the morning on Christmas Eve MORNING!!!!!!!!! I would have paid the bill if you had just called!!! Thanks for ruining our Christmas! Unbelievably bad on your part! read more

Dr. Connor was very kind and knew what was going on with my cat through communication with his tech before walking into the examining room. He called my cat handsome. It did not stink, his tech was attentive and kind, and the price was reasonable. Dr. Connor gave him something for pain, and an antibiotic, and already today he is purring more than he has in weeks (he had chin acne that had become swollen pockets of pus!). I recommend this place for their kindness and cleanliness. read more

I had a nice experience there with my cat. They were very attentive and the price for services were quite reasonable compared to other places I've been to (not in Philadelphia, so IDK what the standard is here). Didn't have to wait a lot, appointment was on time read more

I was surprised to see some of the negative reviews. However, they were years ago, so things must have changed because I had a great experience. I worked at a cat hospital back at home so when moving to Philadelphia I was more than happy to find an all cat hospital for Anna. The staff up front was so welcoming and attentive. They understood my concerns for Anna as she gets very nervous at the vet and can lash out in aggression. To my surprise, a very good surprise, they did not sedate Anna and were able to handle her in a manner that did not stress her out too much. Although I only talked to Dr. Hehn for about 10 minutes she was very sweet and made it clear that she has a true passion for her job. Overall, Anna and I will definitely continue to come here! read more

I chose chestnut hill cat clinic, as I wanted a shorter ride to the vet for my cat. However, we decided to go back to our previous vet (Rau) after the unpleasant experience we had on our first visit at chestnut hill cat clinic. The waiting area is very small, but quiet. We were greeted with a nice welcome upon entering. Once in our exam room, the vet technician asked me to take my cat out of the carrier, so she could weigh her, etc. I saw how high of a drop it was from the exam table to the floor, so I held my cat, to keep her from jumping down. The technician assured me it was okay to let her go, to roam around, and she would be fine to jump down off the exam table. Well, my cat hurt her back leg after the first jump down and then back up. She still has had issues with this leg for over year after this incident. After the jump which happened (while the veterinarian was in the room), she examined my cat and said she was perfectly fine... When we got home about 20 minutes later after the appointment was over, and our cat starting making terrible yelling noises and she would lay down/fall after jumping or walking, even on low heights. She lifted her back leg up and out, not wanting to put pressure on it. This continued, so I called the chestnut hill cat clinic and they told me they could not give any advice over the phone and would not be willing to give me a low dose pain medicine for my cat, if I came back over to pick it up. I didn't want to re-stress my cat again by putting her back in the carrier, if it wasn't absolutely necessary. I shouldn't have to re-pay for advice or an exam on my cat who was injured at the appointment just earlier that day. Chestnut hill Cat Clinic told me I'd have to come back in and pay for another examination for my cat who was just there that day. This clinic is a sister hospital to Rau. So I immediately called Rau and took my cat there (where we had been going before). Rau made time for us the same day and had our cat seen immediately upon arrival. Rau even gave a discount for how their sister hospital (chestnut hill cat clinic) had treated me. Our normal vet we see at Rau, said my cat had developed a luxating patella from the injury at Chestnut hill cat clinic, so she went on some medicine for the pain. There is still a possibility of her needing surgery down the road if it doesn't go away. We re-arranged our house and made the bed lower to the ground, so our cat could heal and not have to jump up high on anything. She never had any issues with jumping or walking prior to this incident. The actual veterinarian at the chestnut hill cat clinic was nice and answered all my questions PRIOR to the injury. However, I should not have been told on the phone I would have to re-pay for an examination when I was just there hours earlier and the veterinarian said my cat was fine, which wasn't true. Now I may have to spend thousands for my cat to get surgery for her injury. My cat still has incidents of this injury to this day. Never again..... I don't recommend chestnut hill cat clinic to anyone. Even though Rau is further for my cat in the carrier, I am much happier with their veterinarians and their care. read more

I have taken my cats to CHCC for many years, even though they are ridiculously expensive. I felt it was worth it to have a facility close to home, with competent staff who specialize in cats. It was also nice not to have any dogs in the waiting room! And the front office staff have always been very pleasant and helpful. Recently however, the main veterinarian who was there for many years, Dr. Nicole Hehn, left the practice. She was replaced by Dr. Justin Kirchhofer last summer or Fall. I brought my cat to see Dr. K. (as he has his clients call him) last October, prior to leaving for Mexico for 6 months. At that time, he renewed prescriptions for her hyperthyroid disease and her nausea and vomiting. The prescriptions were written for six month supplies, since I have them made up in chew form at a compounding pharmacy in the U.S. and they are not available in MX. Unfortunately, the CHCC office called in the wrong number of chews and the wrong directions for how much to give per day. Therefore, I ended up with twice as much medication as I needed, with an expiration date of May 2020. I tried to get the office to help straighten this out for me back in November, but to no avail. In the meantime, as I am still in Mexico, I have had to speak with Dr. K. on a few occasions about my cat's thyroid levels and any adjustments needed to the dosage of her other medication. He has been very abrupt and with me on the phone, but he did answer my questions and recommend how to proceed. Today however, when I called to update him again, I mentioned the errors made in the prescription called in by the staff and asked if I could get a credit for service to compensate me for money I spent on meds I had not wanted, since they are now about to expire. Dr. K. quickly told me absolutely not, that he had spent a lot of time giving me free veterinary advice over the phone and thus that more than compensated for my costs. He seemed very offended that I would even dare to ask about this, as if his telephone advisories were priceless. I thought that vets, just like human doctors (and unlike lawyers), were supposed to talk to their patients/clients as needed and not think about how much their time was costing. And it's not as if he spent hours with me on the phone - it was just a few minutes possibly three times. Well, I will not be returning there again!! I want to work with a vet who is caring and compassionate, and cares more about her patients than the time/money equation. I am posting this as a warning to anyone considering using this vet in the future. read more

When I first moved to the Manayunk/Roxborough area, I adopted a kitten and began looking for a vet for her initial check up. Saw that Chestnut Hill Cat Clinic had great reviews online, and given their prices, I figured they'd provide top-notch care. Not so much. During our first visit, we were escorted to a small, cramped room that didn't quite look like a vet's office. There were files lining the walls and it just didn't feel legit. Regardless, the vet came in and began the exam, which I have to say I cringed the entire way through. He was incredibly rough and tossed my poor kitty around like a rag doll. He had to also clean her ears because of ear mite residue and, again, was no more gentle, roughly cleaning her ears with q-tips as she squinted, struggled to get away, and he didn't even get all of the residue out at that (which I discovered after I took her for another vet check up at Caring for Cats in Roxoborough, where I should have gone the first time). Upon leaving, I was charged an astronomical amount of money for a single, sub-par check up. Do your wallet and your kitty a favor and skip this place. Go to Caring for Cats in Roxborough instead. They are so gentle and sweet to my cat there, I've never had an issue getting an appointment on short notice, and they're reasonably priced. read more

I would like to note that Dr. Scott Gellman has recently been hired in place of Dr. Connor. I know Dr. Gellman from another clinic where he took excellent care of my pets when I lived in that area. I then went back in recent years with a pocket pet, and later my turtle, both of which he cared for extremely well. I'm still angry with CHCC and how they handled the Dr. Connor situation (hence the lack of start increase) but with Dr. Gellman on board, the clients and patients are in good hands. Since Connor-gate, I've recently started at a new vet as I had a pet with a medical issue. I like this new clinic and they are more affordable than CHCC. However, knowing Dr. Gellman is there if I need to get somewhere quickly, or for more routine things not really worth a longer drive, I may continue to go on occasion. read more

This place is the best! I have a cat that is allergic to almost every food under the sun and finicky (he eats for a week and then decides he's "off food"). The vets and assistants handled him with love and care (as if he were their own), gave me medication that cleared up his allergies almost immediately and recommended prescription food that he actually (sometimes) likes. They are cat rock stars! read more

They always take great care of us, get us in quick in emergencies, and go the extra mile to make sure the experience is minimally stressful for our cat. Left a dreadful practice to come here and they are a dream by comparison! read more

Probably the most caring, loving humans for your babies. My girls really do not appreciate their annual visits, but the folks at Chestnut Hill Cat Clinic really help reduce my anxiety by their calm, loving care. Two thumbs up. read more

By far the best vet experience I've ever had, and I've met some wonderful vets. The receptionist was so kind and welcoming and kept us company while we waited. The vet and the assistant/tech were wonderful and so sweet to my poor fur baby, Albus. They helped us out of a jam and went the extra mile to make sure we were taken care of. I absolutely recommend them. I wish we could have taken them back to North Carolina with us. If we're ever in Philly again and in need of kitty care, Chestnut Hill is where we'll go. read more

Not the same place. Of course it changed after Caroline McDaniel, the founder, had to move away and sold the practice years ago. But it was still very good. Now Dr. Connor is gone, too, as reviews here discuss. And this week the office refused to sell me anti-flea medicine because our cat was "out of date." We had just received our reminder postcard, so maybe it was a month or two beyond one year since his last exam. This may be a requirement somewhere, or it may not be any requirement, but after 28 years of bringing our variety of cats to the Cat Clinic, I can tell when a place has changed beyond recognition. What a shame. read more

Wow! Bad news! Went in with kitty with allergies. Spent and hour. Came out with $625.57 bill. Crazy! No warning about how much I was wracking up from vet or staff. Kitty still itchy BTW. Unless you have very deep pockets find another vet. read more

we've been going here now for quite a while. we had three (now two) cats that have all been supremely taken care of by dr. blaine connor. we love this clinic. blaine's sense of humor and ease with our "girls" has meant the world to us...from our senior citizen tiger who would nearly rip his face off to our very vocal siamese mix who would run around the room like a crazy just to avoid him. meanwhile he would just laugh and wait patiently. the office staff is very friendly. the techs are fantastic and i know that my girls are treated extremely well. blaine even came to our house to put down our little old lady when the time was right. he was so kind and sympathetic and really touched us with his tenderness. we will never go anywhere else. read more

This place is great! I had to change vets because our original one was trying to push us off since our cat was very difficult to deal with. Everyone at this clinic was so caring and concerned for the well being of our cat. The first doctor I saw was great at explaining to me the different issues/shots. She was also able to examine and draw blood from our cat. The weekend vet was even better. He is a little bit more rough with the cat, but our cat who normally goes nuts was kept calm and under control by this doctor. He had such determination to solve why our kitty was sick. It was great to see. The dr answered my thousands of questions without making me feel dumb or like I was being annoying. I highly recommend them!! read more

The Chestnut Hill Cat Clinic has always tended to our cats with prompt care and great sensitivity. We particularly admire and appreciate Dr. Hehn who is very caring, takes her time to explain everything carefully and is terrific in handling our cats. read more

My daughter brought our 17 year old family cat to this office. The cat had not eaten or drank consistently for 5 days. The vet told my daughter that our Cat-Oreo had enlarged kidneys. Said she would do blood work and see if there was anything she could do to help our cat. There was no medicine distributed at that time. The bill was $272.00. Two days later I had to put our cat down she suffered enough. I feel that Chestnut Hill Cat Clinic took advantage of our daughters attachment to the cat and they also let our cat suffer by not being straight forward with her about her kidney condition. I would never recommend or go to these people again. read more

I found a cat on the street and brought her to Chestnut Hill Cat Clinic and asked for a comprehensive exam so that I could adopt her. I wasn't given any conclusive information about her general health. I assumed she was fine (which, ultimately, she is). I brought her back a few weeks later for a suspected uterine infection (which was odd, because I assumed she had been spayed since the vet didn't tell me any different during that first exam). Dr. Blaine Connor was very rough with her during the examination, took her from the room for a long time without being completely clear what he was doing with her, and ultimately told us that she was probably not spayed and we should get her spayed. I asked him how he knew if she was or wasn't. At this point, he said that they would have to shave her belly to see if there was a scar. (A procedure which cost $35, although I wasn't told there would be a charge.) He then concluded that she had not been spayed and had me scheduled to bring her in for the surgery and gave me a $350 quote. Fortunately, I couldn't afford that amount, so I contacted a local non-profit that spays and neuters cats and dogs for a reduced cost. I made an appointment with them, brought her in, and found out that she HAD already been spayed. The vet missed the scar because he hadn't shaved enough of the area. I was uncomfortable with how easily he wrote off my questions about her being spayed, as I insisted that she had never been in heat even though she was over a year old (his own estimate). Instead of taking my questions into consideration, doing an actual thorough examination, he was prepared to charge me $350 to do some surgery on a cat that had nothing to remove. Who knows if they would have noticed her scar before they cut into her?! And who's to say that if they had noticed they would have been straightforward with telling me that she didn't need the surgery? I plan to find another vet who will listen to my questions and concerns and give me thoughtful, informed answers, rather than just taking a stab at it and charging me lots of money for his guesses. All that being said, I saw a female vet there once for my other cat and thought she was very good. Support staff are also helpful and friendly. read more

All of the reviews are TRUE - they really do love cats. My cat had a missing patch of hair and I was very concerned. He's a senior cat and this was his second vet visit. I looked up the reviews and was impressed with Chestnut Hill Cat Clinic reviews. It was a great choice. They have a small parking lot - so no worries about parking meters on Germantown Ave. The place smells very good and is clean and very professional. It literally felt like a small doctors office - for cats. My indoor cat calmed down soon as we came inside ...it may have been the smell (catnip?). The assistant weighed him, asked me questions, combed the area of concern...to determine if it was caused by fleas and then the vet came in later. I didn't have to wait long. My cat was very comfortable. They provide a summary of what the cat needs right now, and another list of what the cat may need in the worst case scenario -- this was helpful in budgeting. I didn't feel the prices were too much - they seemed reasonable. They even mailed me a cute little reminder greeting card the following week. This place is the best -- If you love your cat...take them to Chestnut Hill Cat Clinic. read more

Wow. A reviewer here is unhappy about file folders in the exam room and recommends the Caring For Cats clinic instead. Please see my 2-star review of Caring For Cats (which interestingly Yelp does not "recommend" even though it's detailed,well written, and discusses an important issue). It doesn't matter if the exam rooms are spacious or the reception area is pretty! What matters is how the personnel manage the cats--both easy cats and difficult cats. I just came from Chestnut Hill Cat Clinic, and I'm so impressed. (1) They spent an hour with me and Chloe, because I'd explained that when terrified, Chloe fights, and she might need sedation (which she's never received before, but would certainly be preferable to the violent wrestling she was subject to at Caring For Cats). The focus at Chestnut Hill was a successful exam without sedation, if possible. (2) For the first time ever, Chloe was fairly calm and a full exam was completed without difficulty. No sedation needed. (3) They left her in the carrier for 15 minutes while speaking gently and calmly to her. Then they took off the lid and examined her in the carrier (which was genius--no dumping her on the table). (4) The fab new vet, Dr Gellman, kept saying to Chloe "Sorry honey." (so cute!) There was no trauma. No aggressively pressing her flat to the table while combing for fleas, as at Caring For Cats. The vet tech Joyce and Dr Gellman took their time and respected the cat. I am thrilled! Chloe is NOT a bad cat, as she and I had been made to feel. She is smart and funny and adorable--and healthy. Yay! P.S. Dr Connor was awesome, yes, but it's impossible to know the behind-the-scenes truth of his departure. So don't make assumptions. It sounded to me from several things he said a year ago that perhaps life changes were upcoming for him. He seemed unhappy. read more