Amado was generous and honest he really took the time to explain to us the different services and…read morecauses of certain usage . Forget those other wireless stores this should be your local wireless store . I'm currently with T-Mobile and with this kind of service I might just switch .

Fast,honest and professional!! just call them for a free quote and free information... they can get…read moreyou pre paid phones and they know there stuff when it comes to i phones!! boost metro pcs ect... good Christian bros..

12/29:25: Visited this location once again but for a screen protector replacement. Richard assisted…read moreus, and was very thorough with the process. Checked what coverages we had, replaced my screen protector, and was not heavily aggressive like other sales people--just the right amount to help us feel comfortable. Thank you Richard!

Larissa took care of me when my wife and I walked in a Sunday or two ago, about 30 minutes before…read moreclosing. As a an older man a few years into "middle age" (48), I'm either starting to lose my patience for all things technical and/or electronic, or I'm falling behind on all things technical and/or electronic, lol. In came Larissa, with more patience for this technically challenged old man than this old man had for taking on the technical challenge of trying to download/change over, upload or whatever the term may be for transferring the data from my iPhone 14 over to my brand spanking new 17 Pro. During the process of transferring data to my new phone and putting on the new screen protector for me, the wife and I learned that Larissa had only been working at this store for a couple of weeks, after moving on from another cellular phone company. What a tremendous loss for that other store, and what a significant addition to the team working at this T-Mobile location. I just simply can't end this review without mentioning that the team here is exactly that, a team. All other employees working at this time were making sure that they greeted every single person walking in that door and were quick to assist them with checking in, and taking care of their needs.

Do not come here Brought my iPhone 16pro in and got a cheap…read morescreen that keeps popping out , phone doesn't charge correctly anymore so I'm sure they replaced my battery with one of their cheap ones and my face ID doesn't work anymore

prices are great, repairs are good quality, parts are typical or oem. but most of all they always…read moreare flexible for me and my time. sometimes its immediate need so they work as fast as they can. and they have alot of off brand phones you can buy that are imported.

It is a very busy location so be prepared to walk around the mall while queued for service. I was…read moreassisted by Jessilyn who was friendly, knowledgeable , and very efficient. Shout out to Jessilyn!

Terrible service. Came in to dispute a double activation phone charge and team here is very…read moredishonest and manipulative when you do business with them. My experience with this store trying to remove the charge has been met with nothing but an incompetent floor manager with no solutions or even bothers to help and my original service lady who just laughs at you in front of your face when trying to bring up any sort of issue or gets troubled by it. The people here only care about signs ups and charges so they can pocket the commission rather than assist you. I signed up for a phone plan originally and later put another phone on the line. The man was not honest about Spectrum charging you double since you start "service" in between the previous billing "cycle" even if it's by one day (to avoid two phone bills, ask to start service on your billing date and not start service now). Not to mention this man put me on the highest plan when I first signed up without any sort of acknowledgement. Had I not intervened I would have had two maximum charged phone bills. I then come into the store to dispute the charge and Monica Garcia (desk service) gets offended when I ask to dispute the charge. She claims she won't help me at all because I had left my ID (I still pay the bill and signed into spectrum mobile on the phone infront of her). I ask for the store manager because she made it clear she did not want to help me. The manger comes, Edgar Godina. He is more open to talking with me and assists me with my account. I explain how the first man who signed me up was predatory with his practices and failed to mentioned the double billing cycle and was dishonest about the plan I was on in order make his commission. Godina told me there was nothing he can do for me after everything spectrum did. He provided no help and never once gave a solution about how he could even try to help me. In the meanwhile the original lady Garcia is behind him laughing out loud because he is telling me no. No idea where they find these people to work for them but I believe they need to restructure their employees to learn how to assist and give their manger a better understanding of customer service. No idea how he became a store manager when he alone could not come up with any solutions and allows his store employees to laugh and mess around during work hours. Will be going back to Verizon and their phone plans across the floor from them. Verizon when I was with them put me on a business plan with them to lower my bill while Spectrum charged me two billing cycles, put me on a higher phone plan for both phones without asking, gave me no solutions in my problems, and laughed in my face in person when I came to them.

The best place in town to sell your devices. My friend Matt at Lucky Diamonds Cash For Gold (also…read morea great business) referred me to sell my iPhones to Discount Wireless. A great experience, I highly recommend it. Frances

Came into this store to turn in our old iPhones since we bought new ones. I have to say the…read moreexperience coming here was exceptional! Everyone was so nice and attentive! From the moment we walked in and greeted to the moment we left! We had a few questions and were answered, quite impressed honestly! The store was very clean and organized...great experience coming here!

The one star reviews are right. I went in to see how I can lower my bill because it's getting high,…read moreand the lady that helped me was zero help. She looked at my account and said there was nothing I could do, met with me for 2 minutes even though I was there with an appointment to come in. I said I guess I'll just price match with competitors and see if they have better deals, and she just shrugged her shoulders. I've been a customer for 20 years, but they couldn't care less. After my appointment I just went home and looked at my account myself. I saw there is a teacher discount I never knew about and got that, also was able to remove some things I didn't need. Brought my bill down $50 a month. I'm still looking at other providers because going to Verizon to get help is impossible now, their workers are terrible. Do better Upland Verizon, hire people that can at least pretend to care.

The supreme tech in Rancho Cucamonga gave me a 60 day warranty. No glitching or random screen…read moretouches. Actually used adhesive to seal the screen in.

The worst customer service! The owner zaid doesn't have any people skills and was being…read moreargumentative as oppose to coming up with a solution to help the customer. He helped two other people while having us wait when we were the 1st ones there. Accused us of breaking the phone when all we came for was a screen replacement **(cracked phone). When we went to charge the phone it wasn't working. when we 1st brought the phone here everything was working properly with the exception of the screen being cracked they don't want to take accountability for breaking the phone. we asked for a refund and we were here over 1 hour. And never took accountability for doing other damage when putting the screen on. I would stay away from this place don't waste ur time or your money!!! Not a reliable business. Stay away from these Scammers...... I agree with the other post on here abt them breaking your phone

I went in to drop off 2 phones that I needed to trade in. For whatever reason I didn't get the…read moretrade in kit with the phones so I looked up online that I can take them in to do it. It was quick and easy, I was in and out in about 5-7 minutes. I was emailed all the transactions of this process by entering in my email address on the screen and I was out. Super easy and convenient and the employee was great to work with.

Well, I thought that I would never have to do this and it takes alot for me to write a Bad review,…read morebut here it goes.. DO NOT AND I REPEAT DO NOT BUY ANY 3rd PARTY GIFT CARDS FROM THIS TARGET!! Or any Target for that matter, I can only speak for this one because it's in my local town. For what ever reason the PIN#'s are being scratched off before the purchase and the cards are eventually being used. Then you take it back to the store and the Teenage employee tells you they CANNOT DO ANYTHING ABOUT IT AND YOUR AT YOUR OWN RISK FOR PURCHASING THE GIFT CARD!!! Then I reply with so I'm out on a $100 dollars and she replies with yes. (UNREAL) It has happened to me twice now, 1st with an American Express card and now with 2 NIKE cards. Now I have to contact Target card services and wait for the investigation to process.. NOT GOOD AND DEFINITELY NOT WORTH THE TIME!! Please take my repeated mistakes on purchasing these 3rd party gift cards and DO NOT BUY THEM!!!