Awful. Girl didn't want to help us obviously. She said we'd have to pay $35 to update our phone…read morenumber in their system. Then immediately went back to a customer and told him they don't fix anything technical. I went to another store and they helped us for free and were very pleasant. I think they don't want to help certain people.

I've been coming here for years, and Juan never fails to amaze me, I cracked my cell phone screen…read morewhile working bummed me out called Juan in the morning brought inn a few hours later same as new, great work at a great price thank you

At first I was nervous, because after taking my iPhone XS in for a battery replacement, the phone…read moredied that same night. After taking the phone back in the following morning, Tommy assured me that it was no problem (probably just a faulty replacement battery) and replaced the battery again at no charge. The phone has been working great since. Highly recommend iPhone Paramedics for their speed and great customer service. Thank you Tommy!

My iPhone 15 battery is getting heat after 30 minutes use. I went to Apple Store to check and the…read morebattery is not Apple OEM as it is from China. I rather paid more money to get the battery replacement at Apple Store than go to local store.

The representative name Elliot is really helpful, he explained everything very well and we got what…read morewe liked. He is very patient and knowledgeable.

Wish I could give zero stars. I stopped by because I needed an android charger for a family member…read morein the hospital and quick. I picked one up, which was extremely overpriced $60 for both the cube and cord but there wasn't much I could do since I needed it ASAP. All employees, literally ALL of them were hanging out talking VERY loudly, laughing, joking and conducting themselves extremely unprofessionally. I overlooked it because well, I just needed a charger and I'm not even a Metro customer so what do I care right? Fast forward a day and my family member didn't need the charger. Great, I didn't even open it so I can return within 14 days right? Wrong apparently. I returned the following weekend, walked in and was greeted (barely) by an employee who didn't seem to want to help me, he looked over at the female manager, didn't get her name, to which she said she wasn't going to do his work for him and he had to do it. She reminded him that it could only be exchanged for store credit not returned. I told them I'm not even a metro customer why would I want store credit. She was very nonchalant and said that's our policy. I went to my car and read the fine print of my receipt which does not state that. I returned and told them that but she said there's nothing I can do that's our policy. Well, not according to my receipt it's not, nor was I informed of this when I purchased. I filed a complaint with corporate. I attached their return policy to this post so you can see for yourself. I cannot believe this. Well, actually I can because what can you expect from a company like this with employees that look like they barely passed high school and never grew up or got a real job?

The best I always come to him for my repairs he does it…read morequickly and i never have any issues after always satisfied :)

The owner is really kind and nice! He helped me with my broken screen protector, and the new one he…read moreinstalled is perfect. Definitely recommend!

Does nice work and is mobile for some customer needs. Backs up his work by willing to fix problems…read moreafter repair. Only down side is he does not take credit or check but does do cash and venmo or zelle.

Wow' this store is o e of the best repair shop ever. They fix my phone in lime 30min. Great people…read moreand cisto.wr service. They always try to help you.

Had a good experience at this store. We walked in and was able to talk to a sales representative…read moreright away without any wait. Orlando helped us reset our passcode of our account without any issue with my wife being the authorized user of that account. We had no access to AT&T account online so talking to a representative in store was the only way to reset the passcode. Was able to get everything I needed done within 10 minutes. Thanks Orlando!

Un solo empleado y 4 clientes ya llevo más de 40 minutos esperando y no veo la hora de que me toque…read moremi turno